CVS

Most Recent Comments

• May 2024 by Mari Santiago
  Horrible place for meds, there was a prescription for my father that we had to stop bec he was having reactions, called pharmacy 2 months in a row so they removed from system, i went on mothers day to pick up his meds, i paid and took it bec they didnt go over meds info and when i got
  To the house noticed, didnt open and try to take back and i was told they cant refund the $50, so it will be the last time with them, transferring everything to Cleveland Pharmacy asap
• May 2024 by Jamesha Felton
  Joey and Alta however her name is spelled was very rude I came through the drive-thru to pick up my medicine Joey was rude so I pulled out of the drive-thru and came inside once I did come in Joey and Alta thought it was okay to try to argue with me the customer Joey said I could go pick up my stuff somewhere else and I told him no this is where it was sent this is where I will be picking up from.I was greeted by Ms.Jennifer who was a sweet heart helped me with everything I needed and had questions about my medication and also something I got off the shelf.Alta told a store employee I took a picture of her when I did not I was on the phone with my brother I asked for her both of the names of who had on blue Alta stated they do not give out names for complaints but I got it from the girl that was stocking.She came up to me and said we can’t take pictures of them but I did not and asked her if she wanted to see my photos. This overall experience was horrible I will never come back to any cvs due to those 3 people.CVS has lost all of my business and my family’s business.We will be calling our doctors offices tomorrow morning to inform them to transfer all medicines to Walgreens moving forward!
• May 2024 by Laly Gonzalez
  Male Costumer service sucks, very rude people
• May 2024 by Soundra Wernholm
  I have been trying for 2 days calling these everyday my daughter has a prescription that was on a monthly call in and they did it till January and then it stopped but she needs her medicine now and I've been calling in and every time I call in I can't talk to nobody they don't know the prescription number I give them and it's been there for years cuz the thing cannot prescription number right so I never get to talk to anybody and she is without her epilepsy medicine I can't get through to them on the phone the phone hangs up on me every time the last time I was there I stood in line for 10 minutes while everybody stood on a phone and never answered me yeah I was the only one in line but to me and when I where I work the customer is standing in front of you is more important than the people on the phone I liked it at the other location before they moved over there and I will be moving my prescriptions and my daughter's prescriptions back to Walgreens or at least people act like they care
• April 2024 by Philip Hardy
  I feel bad for the pharmacy help here they try to do their jobs but are completely understaffed. I stood in line for forty minutes whilebone guy was trying to get his medication straighted out with the pharmacist. There was no one else to help. Every time I come in there is new staff and a new pharmacist. This is because the management is trying to make do with a smaller staff. Either their pay is terrible or they force too much in the employees.
  To the management of this pharmacy, your pissing off customers by trying to screw over your employees. There are more than one pharmacy around.
• April 2024 by Lisa
  Do not trust this pharmacy. I was trying to fill a script for 30 days of a medication that each one last 2 to 3 days. Most normal people would say oh, you need 10 to 15. They handed me one box. Containing 5 of the medication and tried to charge me a full month's co pay. I said no, this is less than half a month's worth. I actually stood at the counter and did the math for the pharmacist. He said they'd make a note and I could come back for the rest later. I told them to send it all back and I'd fill it somewhere else. I would be VERY wary of any unsealed medication dispensed by this pharmacy. They don't know how to count or add.
• March 2024 by emily Feliciano
  Today we came to pick up medicine after a doctors appointment for our 5 yr old who has disabilities we found out he needs surgery today we cried as we drove to cvs my husband and I to pick up our sons sleeping meds Erik who couldn’t hear us spell Kane’s name because our throats were muffled from crying proceeded to get louder as he asked, got nasty and rude and was condescending as he spoke to us he sarcastically repeated our sons name to us as if the name was stupid to him on top of all that we have been through today this was crushing !!!! and unnecessary I’m extremely disappointed that this is how we were treated over the spelling and hearing of a name he had no patience, no care and expressed it openly with no shame almost as if he was making fun of us with an attitude Eye rolling I mean it was ridiculous really how can this be someone who works with patience horrible experience I mean horrible
• January 2024 by Gatormom Gatormom
  I recommend this pharmacy and store they treat you with respect but no shows them respect they are professional , very helpful ,they deal with people on a daily basis that are impossible to please but they make sure they do what they can people get very impatient the pharmacy they will do what they can and handle the patient accordingly sometimes it doesn't go our way but we need understand their job means more them as it should so they take it seriously and remember we all have bad days but some how they make it better if they can
• January 2024 by Melissa Perez
  Getting a prescription here is the most frustrating thing ever. Pharmacy never answers the phone and when I call store manager all they say is that they could only transfer the phone to the pharmacy, after I said Ive trying to get ahold of them for hours.
• January 2024 by Keeli smith
  Connie was so terribly rude to me…. I always go to CVS to fill my balloons with helium and I’ve always been treated so nicely so I’m shocked at the response I got. Especially from a MANAGER. She looked at me like I was stupid for asking for them blown up, then huffed incredibly loud and told another girl to do it. She told me in an extremely rude tone “you’re needing 10?!?!” In front of other customers, it was so embarrassing.. and then comes up to me “if you’re going to need balloons, YOURE going to have to wait.” And I told her I was sorry i didn’t know, it’s never been a problem. And she huffed again and told me “what do you expect at Christmas time”. And eventually they told me to just leave they didn’t have time for balloons. Which I understand, but the nastiness I received, and having me wait just to turn me away was uncalled for. I gave 2 stars because the other employee was obviously embarrassed and apologized to me but didn’t know how to do the balloons. (Btw if you offer it, please train on it because she would have helped if she was able)
• November 2023 by Joe McAwesome
  If you are going to die without your medicine and this is the only place left on earth to get it, just get right with God and enjoy what little time you have left.
• November 2023 by Megan Hawkes
  Avoid at all costs. I gave them over 2 hours of my life in the past two days to get a simple prescription filled. Woefully understaffed. Pharmacist is a crabby jerk (the tall, middle aged balding guy.) They have a sign on the drive through that says they’re closed and all systems are down when they just don’t want to run it and the pharmacy is actually wide open if you come inside and wait forever. They don’t take GoodRX because they simply choose not to. They were telling people today it would take 4 days to transfer a Rx from another location. They told me my Rx wouldn’t be ready til NEXT TUESDAY. Today is THURSDAY. Watched them tell a little old lady that they still hadn’t talked to her doctor for her blood thinners after a week. Yet they do not answer their own phones. They don’t care. It’s incredibly, unbelievably bad.
• November 2023 by Ryan Fischer
  Nice people but slow as it gets. Not sure if they're understaffed or what but my script was sent in at 9am. I came to pick it up at 4pm and the lady said they just got it and it would be "a few minutes". I'm sure people have different definitions of "a few minutes" but half an hour later I'm still sitting here waiting.....
• November 2023 by Todd Orlandi
  Extremely poor customer service, very large lines, long wait, rude and confrontational employees in pharmacy area. On several occasions, I witnessed the store not being open during posted hours as well. Avoid this place, trust me.
• November 2023 by MarMAR Dejesus
  Lost my medication and told me to return Tommorrow!!! Horrible service !!! Unprofessional attitude from pharmacist !