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July 2024 by Scott Auclaire
Worst experience I wish I would have read the reviews before taking it there. I had a roll up door that needed to be rewound the mechanics wound the spring to much at first then claimed it was because of the door being rotten is why it would not shut it shut fine when I brought it in then tried to talk me in to replacing door panels they wanted to charge 1k for replacement of 2 panels. Then I wanted them to weld the bumper they said this is gonna take 8 or 9 hrs so another grand to fix the bumper absolute crooks charged me 250 and they didn't even fix the door after reading reviews I see that's what they do here charge for stuff they couldn't fix
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April 2024 by Daniel Harvey
DO NOT USE THIS COMPANY! Worst experience ever. I gave them all the part numbers needed and told them my generator wouldn't start and they still showed up without the parts, never fixed my generator, and still charged me a 3-hour minimum.
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February 2024 by Gary Redmond
Brient and Jeff, real good mechanics . diagnose my truck and repair the problem the first time real Diesel mechanics Will use Crooms fleet service again, in the future if I ever have another problem in Florida
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January 2024 by Jason Chmiel
Worst mechanic ever! Charged me to fix then charged me to fix their mechanics mistake and it still is not fixed. I gotta pay someone else to fix it. I DO NOT RECOMMEND!Last photo was from a real mechanic.... the whole time Crooms was hiding the fact the Yoke was bad! Worst shop in Polk county! Note i will be sueing for my money back!
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November 2023 by Alexa Nunez
One of the workers name Eddie, he’s very nice and helpful thank you for everything
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November 2023 by TorqueMonster95
Quick, professional and fairly priced. Will use again
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November 2023 by James Ashley
Good people
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November 2023 by Geenio Leon
The only downside of this business is that they make you pay cash! Other then that they're pretty good. Specialty brian the mechanic.
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August 2023 by Brandon Ford
Called explained my problem they were willing to come out but the guy I dealt with gave me some options to try before having to spend the money for them to come out and take a look at my unit the guy was very knowledgeable answered any questions I had thoroughly explained everything and made sure I knew what he meant definitely would recommend this shop
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July 2023 by LaDon Catrett
Service was fine I'm just used to dealing with businesses that take cards or checks not ones that require cash. Seems...... shady.
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July 2023 by Ray Muoio
This business is the worst I ever see on what they charged me 750$ for a pm after the fact I asked what they charged before they started and they said they wouldn't no until they they see how much oil the truck holds they been in business a long time they would no that long story short they doubled the price of the PM had to pay it but I would Noone use them they are way to expensive and not trustworthy.
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June 2023 by Kingsley Ûwôdé
These guys were great! They're knowledgeable and talk no bull****! What I found particularly awesome, was their willingness to educate me on matters pertaining to the repair work and letting me look on (as it was safe to do so) as they did the repairs. No ambiguity whatsoever! Highly recommend!
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May 2023 by Franklin S
Used Crooms for road service and they were there in a timely manner. But that's all the good I can say. It took tech quite awhile to get us going again. He had no parts of necessary tools on truck to do the job. As it turns out he did more damage than good. Broke down again in less than 1000 miles. Called back to speak with someone and receptionist said she would pass on my information to the owner. They never responded back with a phone call. I can't recommend them to anyone.
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May 2023 by Robert Gillie
Brought my trailer here to get Vents installed they did a good quick jobAnd at the same time I found a coolant leak so they pressure tested it and I determined that I had a bad radiator they got it done and quick timing thanks to Brian and Austin great guys great service I'll definitely come back
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May 2023 by Victor Suarez
If you need to something beyond oil change and brakes, I won't recommend this place, Bryan is a good guy with a nice attitude, but they don't have the software to work on those trucks, I went there to replace oil thermostat solenoids, the part that I find dishonest is that they knew the codes the truck had, and they took me in anyway, knowing that they wouldn't be able to delete it, the mechanic stripped(I know it can happen), the bolts causing a major labor and delay, cause they had to take a lot parts off to get the bolt out.The worst part is that I spent two weeks and had to take the truck to Nextran wich is just 8 miles away from there, on my way there I found a big boost leak, from the pipes they removed, not going back anyway, is not the right shop at least for me.After I get the diagnosis from Nextran, I'm exploring my chances with the consumer protection office, hopefully I can do something about it, is not about the money, even if I'm not a rich man, is about transparency, the lady that owns the place is not too nice, but that doesn't really bother me, I'm used to those kind of human beings that think that money makes them better.
