“I had a very pleasurable experience. Trinity was very helpful, addressed all my concerns, and I couldn’t ask for a better representative. She’s a sweetheart.”
“Ty was amazing! She was very knowledgeable, and so patient helping me through the entire complicated multiple day process. She was truly outstanding in all regards. Rarely have I experienced the level of customer service that Ty provided. Congratulations to GTE for hiring such quality staff to assist it’s customers. I plan to do more business with GTE, and I have already been telling family and friends about the great rates and world-class customer service. Thank you again, Ty.”
“Yeneis Hernandez, did an excellent job helping us through our fraud complaint. We had originally talked with someone but they did not follow through with the complaint so our money is still tied up. Ms Hernandez, followed through with setting up a new account for the money to be deposited in. Thank you!”
“Update: I finally got in contact with someone today and they were very kind and got my problem solved. Changing my star rating now but will come update if I need to.I tried to wait it out and let them handle it. But it seems like I am never getting my money back. The interactive teller machine took my check and locked up. After trying to get it to spit the check out I was informed my best option was to get another check or they would mail it back to me in a week after the machine was audited. I reached out on FB and got corp to call and she was kind and apologized. Gave me the info for the service center manager. A week came and went and I have not had any update. I emailed the service center manager yesterday and called corp back and left a message. Over 24 hrs after reaching out there has been no response. The check should have been in my mailbox 2 days ago but they have not even contacted the account holder yet. Very frustrated. I guess I have to go in tomorrow to try and get answers about my money.”
“Great bank, but they need to do some thing customer service wise for after hours there’s nothing more embarrassing than being locked out of your account while you’re at a restaurant and not having the money and then you try to call but they close at six and no help on the weekends stuff happens on the weekends the peoples money all the time as well. Now I’m currently trespassed from my favorite restaurant because I’m locked out of my account and couldn’t pay???♀️”
Closed
6040 Florida Ave S, Lakeland“the guy with the strawberry blonde/dirty blonde hair and glasses with the last name that rhymes with tree bark was amazing, genuinely gave me great advice and was super helpful, very funny too. grateful to have a great experience and grateful to bank with midflorida”
“I lost a personal investment of $50,000, scams like these are always final, especially when an exit scam is been pulled. Recovery is difficult but very possible, if you seek counsel from the right Recovery experts. After losing so much to this fraudulent investment company, I realized I've been scammed I sought for help, luckily I was referred to a security and intelligence company. who are a group of recovery specialists with effective procedures to recover lost funds, and with their help, I was able to recover my investments. I'm willing to share my experience with anyone that needs help”
“My son started a youth account today and Mr.Colón was amazing! He answered all of my questions and went way above and beyond! He educated my son on how to start his credit path off right in a few years. My son soaked in every word and learned so much. So thankful that he was so kind to show extra care for my son today.”
Closed
5301 US Hwy 98 S, Lakeland“Friendly, professional staff. Greets you with a smile inside and at drive thru. Best banking institution I have ever had. I recommend Midflorida to my family and friends. Many of them have transferred to Midflorida.”
Closed
129 S Kentucky Ave, Lakeland“Riana Morris is phenomenal! I literally will be unable to express her value in words, but I will try.Riana is exemplary in every way that MidFlorida, or any company would be proud. Professionally, she is superior in knowledge of products, and quick to problem-solve (as she has done for me over the months). Her disposition of kindness and sensitivity is that of the warmest of souls. I have been a MidFlorida member for over 40 years. While I have consistently had great experiences as a member, Riana’s representation of MidFlorida as an employee and leader is by far the best I have ever experienced firsthand. If Riana is an example of the present and future of MidFlorida, the credit union is in good hands and will surely thrive under such leadership, as Riana has demonstrated to me. To that end, MidFlorida has very good reason to be proud to have Riana Morris as a team leader to manage its operations and affairs.Joe Viscusi”
Closed
4160 Florida Ave S, Lakeland“My family has purchased 6 cars from MFCU over the years. Giving it 5 stars based on stellar customer service, great value, reliable vehicles, no stress/pressure buying. Will not car shop anywhere else!!”
Closed
2100 Harden Blvd, Lakeland“Kenton was great! He was knowledgeable and happy to explain the details of my loan. He stayed late on a Saturday to help me complete the loan application and I’m grateful for all of his help and advice.”
“I have had a good solid 27years & counting of experience with UFCW local 1625 during my time with my employer, they were always there, like a rock and significantly helped me & my other coworkers - AMAZING REPRESENTATION ? THANK YOU!”
“I bank here and have a commercial business account .. love this bank and their hours ! Love that they’re open on Saturdays and the fact they are open later until 7pm on weekdays !”
“This is the first time I’ve ever done this but I want to highlycommend Alexis Grant at MidFlorida, Crystal Lake Branch. She went far above her call of duty to recommend better places for my money like your CD’s or Freedom Financial products and set up an appointment with Brandon, the advisor. She also said I could save money by doing away with paper statements. Very informative.”
Closed
1551 E Gary Rd, Lakeland12 - 12:05AM
1324 Lakeland Hills Blvd, LakelandClosed
205 Florida Ave S, Lakeland“A well run branch of the Midflorida Credit Union. Located on the east side of South Florida Ave, there is plenty of parking, both in front and along the side. I just moved to Florida and they made it easy to open my checking and savings accounts. The staff are friendly and eager to assist you.”
Closed
7301 US Hwy 98 N, Lakeland“Finally brought back the popcorn. I know it's not much but it's a small snack and my dogs absolutely love it and know when I say "I'm going to the bank" Then to the dog park. Thank you midflorda.”
Open 24 hours
111 Lake Hollingsworth Dr, LakelandClosed
3008 Florida Ave S, Lakeland“Midflorida was of our favorite place to go. Always helpful on the spot. Automated machines not so great. The new phone system is more than inadquate and causes more problems than you had when you initially started. To say more than frustrating is an understatement. This is not the fault of employees. After going through a day of paramount frustration with the phone system I finally gave up and went in personally. After speaking with a very nice Branch Manager Robert Dougherty he got me a new card and addressed the fraud issue. If it were not for him I would have withdrawn my entire account and closed it. MidFlorida you can do better with your phone system. Not fair to your employees to take the flake for this.”
Closed
930 E Parker St, LakelandOpen 24 hours
4550 Polytechnic Cir, Lakeland
“I was only there for an interview with the Culver's people. I was looking for a job. They had interviews there for the new Restaurant on South FL Ave in Lakeland.”