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July 2024 by M.Rivera Bruno
Excellent service.. very professional, their employee Charda Willis did not help, we left very happy and satisfied with the insurance..
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June 2024 by Melinda-Theodora Blascik
Never any one available
I get connected from one to another and my agent is never available
Also they changed my monthly fee without letting me know
I am soon looking for cheaper and better
with my home insurance they didn’t even help me me at all I had to call on my own and find everything out what was new
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June 2024 by Thomas Sheppard
Charda at State Farm went above and beyond to assist with filing a claim for a broken window. She tirelessly contacted multiple companies to find one for the job, exceeding her regular duties. Chris should consider giving her a well-deserved raise for her exceptional service.
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June 2024 by Dennis Lowell
Dear Statefarm
Occasionally l drop in for a friendly chat at Chris Spivey's Sate Farm office here in Lakeland Florida... not only nice, friendly people are here(Chris, Char'da, and Sylvie), but / and addition to great customer service skills as well!!
I have been protected. (Homes, cars, motohome,etc) by State Farm going on.14 years now) l consider them good friends.. the kind you can trust!! with a story or two to share with you about the good things that have happened to me since I've been coming to State Farm when the bad things in life have come around to "DING ME!"..
but trust me, (this is not a paid endorsement! )when l say:
"usually in life, people have reason to complain as prices are continually rising (like food, house and car insurance premiums, transportation, health care, and just about everything else)
However, NOT SO, with State Farm! When my house burned to the ground some 13 years ago, State Farm wrote me a check for $42,000, they paid off the balance of my mortgage, and the seperate
balance I owed on nearly 8 acres of land after living there at that property only 6 MONTHS!"
( at the time Only 6 monthly premiums were paid to them)and the very next day, when the ashes were still warm, an agent from StateFarm was there on my property to hand me a check for $1000.00 dollars for immediate expenses like food shelter, etc)
... and, now l ask all of you out there in Insurance Land, USA: " DO YOU TRUST THE PEOPLE THAT ARE PROTECTING YOU, your family, and your posessions?......
You would be hard pressed to find your money in a better place than this Chris Spivey State Farm investment!
Is it any wonder why l like to drop in for an occasional chat? ( it's what friends do !!!)
And, finally, l ask you: ARE YOU IN, NOT ONLY THE GOOD HANDS, BUT THE BEST HANDS EVER??... l rest my case!!!
Dennis Lowell
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April 2024 by amber strek
They literally have a stuffed teddy bear "TED" working the front desk. He didn't acknowledge me when I walked in the door.?
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March 2024 by Demien Blake
Ms. Charda Willis is amazing!!! While dealing with items, related to the recent passing of my mother's estate, she not only helped with my needs in an expertly and professional manner but was kind and compassionate as well. Thus far the easiest part of this whole process has been her. Many thanks.
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September 2023 by Lew L
Received valuable and correct info from the office manager, Silvia (as opposed to the info I received from another State Farm agent's office).
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September 2023 by Louise Stutesman
Helpful
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September 2023 by James Harnage
Always wanting to help you get things done
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September 2023 by Othello SS
Staffs are rude & Unhelpful.
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September 2023 by Dennis Nordness
Very friendly
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September 2023 by MISTY DAWN
Chris was very understanding of my financial situation and helped me get the lowest quote possible, he’s always available for any questions or concerns that I may have. Switching to State Farm was the best decision. Chris Spivey you are a gem!
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July 2023 by MISTY DAWN “Hollywood”
Chris was very understanding of my financial situation and helped me get the lowest quote possible, he’s always available for any questions or concerns that I may have. Switching to State Farm was the best decision. Chris Spivey you are a gem!
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December 2022 by B.J. Moss
I had a great experience working with Summer. She was very knowledgeable about the process and helped me gather the info that was needed. On top of that, she found a great quote for my new home!
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September 2022 by Amber VDS
You can't choose a better + more honest insurance company. Chris is trustworthy, kind + great at explaining all the details!