-
March 2024 by soni sachin
richard helped us with our needs with a smile and quickest
-
March 2024 by Virginia Leal
I had an appointment at 2:30. I arrived at the place 8 minutes late and apparently the agent took someone else in charge. The bank will close in 20 minutes and I’m still waiting for them to take care of me. Absolutely no respect for their client’s time.
-
November 2023 by Sara Pomponio
What kind of bank doesn't open until 10am on the weekdays?
-
July 2023 by Khalid Sindi
Excellent experience with this wonderful and most organized branch. I was served by ( Miguel Pacheco) , he really working hard I never forget when he assured me moment by moment and that everything will be fine cause my transaction complicated but he solved it
-
July 2023 by William Parry
We usually speak to Richard when we are there and he is the only one that we feel comfortable enough to talk to about our problems and concerns and he always resolves it. He is quick accurate and efficient and Richard is the only reason we won't change banks. We love him!
-
July 2023 by Stephen Simeone
I have been a loyal BOA customer for over twenty years. I travel for a living and the customer service at this location is the best I have ever received.After a horrible experience in Pennsylvania last year, I almost closed my accounts. Fortunately, here in Lakeland we have Richard Asmar. A consummate professional, Richard is helpful, knowledgeable and patient.Miguel Pacheco makes you feel like a valued customer from the moment you walk in the door. His staff is always ready to assist and educate.
-
July 2023 by Cyndi Bell
This is the bank I do busiñess withAverage as far as customer service and other financial offers
-
February 2023 by Daniela G.
There should be a choice to give ZERO STARS!!! The racist branch manager Alex should be fired! She's is nothing but an unprofessional umpa lumpa who should be slapped for her discrimination! Don't bother scheduling an appointment! These snobby bank employees think they're better than the customers. They lie, don't take care of situations as promised and treat you like GARBAGE! Linda is also a garbage person who should be fired as well! This location is a dumpster fire! Your time and money is not valued by this bank or these people!
-
December 2022 by Yagnik Patel
I had a appointment and Richard helped me so much with opening the account. Thank you:)
-
July 2022 by Felish Rodriguez
Your short hours of operations is an inconvenience for working people js because someone has to say it.
-
March 2022 by Harry Bauls
I walked out after 45 minutes. The only customers were there to complain. Very unprofessional.
-
February 2022 by Alex Stewart
ATM only accepts cash before a certain time which makes it hard to deposit money after work because I get off late. Bank has been closed for a while and I have to go out of my way to find an open Bank of America.
-
September 2021 by Alaa Mansour
Only one teller at the counter take forever save your time find another bank
-
August 2021 by Darren Cook
Horrible customer service there was absolutely nobody in the lobby and I waited between 4-6 minutes for a cashier and I mean the lobby was completely empty.I brought one of their checks from their bank to cash and she told me it would cost $8.You used to be able to take a check from a bank that the checks written from and turn it into cash, but Bank of America wants to charge you $8 just because you don't have an account with them.TOTAL RIP OFF.
-
May 2021 by mal
BOFA is a god awful bank that will steal money from you, been dealing with them for years and they've never changed their incompetence. Do us all a favor and don't reopen this location <3 one less mess to worry about.
