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September 2024 by terry dunn
Nice staff and very helpful.
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August 2024 by Bre'Anna Dawes
Messed up the top paint of my vehicle and did not take accountability, even after showing proof. General manager is condescending and sarcastic on the phone but nicer in person. If you want to have one issue fixed and another created by a body shop, come to classic collision Lakeland … no one ever rectified the issue after pictures, videos, the signed agreement of the already said scratches and blemishes on my car with the technician, and this weak comment their company responded with. Do not come here, not worth the extended waits WITH your vehicle and problems they will cause afterwards.
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May 2024 by Joy Gore
Upfront, honest, awsome work. Work order said a week, work was finished in less than 2 days! Absolutely recommend!
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January 2024 by David Montes
Amazing. Professional friendly staff. I'm confident they'll do a great job on my 2020 Mercedes GLB 250.
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January 2024 by uriah rose
friendly staff help with my concerns
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January 2024 by Martin Viteri
So much for honest… I called and explained my situation where my car has gone un repaired (not to their fault) for a month, and was looking to get the car fixed as soon as possible. I was told they were weeks out from touching it, so I offered to bring (original- from the dealer Mercedes Benz parts) to start getting the ball rolling… they said they wouldn’t work on it unless they ordered the parts. Anyone with a brain can look at a part number on a part that needs to be replaced… Good riddance! Thanks for nothing!
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January 2024 by Lovey Northcutt
Stay away from them they are liars and dishonest people
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November 2023 by KJ Hillard
I recently took my Jeep to Classic Collision in Lakeland, Florida, and I must say, I was thoroughly impressed by their service. From the moment I stepped in, the staff was welcoming and professional, setting a high standard right from the beginning.The communication throughout the process was outstanding. They kept me updated on the progress of the repairs, which I really appreciated. It’s rare to find a service center that is so committed to keeping the customer informed.As for the repair work, it was impeccable. My Jeep, which had suffered some significant damage, was returned to me looking as good as new. The attention to detail in the repair work was evident. The paint matched perfectly, and the finish was flawless, showing their commitment to quality.What stood out to me the most was the efficiency of their service. They completed the work in the time frame they promised, which is something I value highly. The pricing was transparent and reasonable, providing excellent value for the quality of work done.In conclusion, Classic Collision in Lakeland is a top-notch facility that I would highly recommend to anyone needing vehicle repairs. Their combination of excellent customer service, skilled workmanship, and efficient service makes them stand out in the auto industry
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November 2023 by Paul Gaffney
I put in for an appointment on Mon. for Wed. 11amAt 8:26Am they called to say the person how does the guy that does the esteems for State Farm will not be in to take care of appointment. When they could of told me Mon. or called me Tue. to let me know. So what does that tell you? That they don't care about every customer.
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September 2023 by AdrianS
Fast and accurate Decently priced
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September 2023 by Pearl Toomer
Best not to say more. Unfriendly woman in the front.
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September 2023 by Tammie Bivens
Very professional and knowledgeable about insurance claims.
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September 2023 by Niaomi Simpson
Gave a repair estimate while I waited approximately 10 min
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July 2023 by Rosemary Gibson
Whole staff that I had contact with was really nice, helpful and inviting. I am satisfied with the service they did on my vehicle.
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July 2023 by Jessica G
Chuck was amazing and communicated with me along the whole repair process. Answered all my questions and not only repaired my vehicle but cleaned and detailed it. Would 110% recommend and body/collision work to be done here.
