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September 2023 by Rachel Wade
Our AC stopped cooling our house at 7:30 PM Friday night, and we had several house showings scheduled for the next day ? We called just before 8 PM and the person we spoke to was so helpful and reassuring, and even gave us some advice about what to try to get it working again that night. She scheduled a technician to come out at 9 the next morning and he had us up and running again in under an hour! The technician was great about explaining what was wrong and how he repaired it. I am extremely happy with their above and beyond service, and would strongly recommend choosing them for their amazing response time and excellent customer service!
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August 2023 by Jay Moss
I am so glad I called Alexander! My air went out and it needed to be fixed with this humid weather, the office did wonders and moved around their schedule to accommodate me being out of town and the technician was awesome. I have an older unit and did not want to buy a new unit at this time, John fixed my unit so I can get more life out of it without even trying to sell me a new unit or parts I didn’t need. Tiffany in the office was great by getting him out that day instead of the next. I will be using them for now on. Thanks Alexander!
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July 2023 by All creatures animal removal services LLC
I would highly recommend Alexander Air Conditioning. My moms house was struck by lightning and took out the A//C units. We called Alexander Air and the got someone right out on the 4th of July. The Tech fthe problem and let the ladies at the office know and the were quick to get the parts ordered. They sent out John Autrey to replace the parts needed to get my mom’s A/C back up and running. From the moment John arrived he was very professional and courteous. He said he was going to make sure that my mom had her A/C running before he left that it was his number #1 priority. John I just want you to know that as a business owner you represented Alexander Air Conditioning with amazing professionalism. Thank you again Alexander Air Conditioning for everything and having wonderful Techs like JohnService: A/C system repair
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June 2023 by Susan Paden
Such fast service! We called on Friday and Mike came within 2 hours. My old unit was beyond repair. My new unit arrived and was installed on the following Monday. I am very pleased with the fast and courteous service and highly recommend Anthony's
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May 2023 by Palma Bygness
This technician has gone above and beyond expectations. We really appreciate the honesty and integrity of the tech and the company behind him. Thank you.
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February 2023 by Aidee M.
**** Beware of this Company***** They came to my home multiple times, after replacing the motor, plugs, etc. we realized when they replace the motor they have left some screws out, also expect to be charge for every single call back. They do their job in parts to keep on changing. I called the office and got a call back from the owner who is RUDE! He expects you to go over the problem as of your a technician and he will challenge every single comment!! Finally had another company out and all we needed was a new coil.... Now AC is working properly!!!
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January 2023 by Jenn Hensley
They were very responsive in getting to us. He was very professional and polite. He was very hard working. I would recommend them to everyone.Services: A/C system repair
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September 2022 by Jeffrey Holmes
We have used Alexander for about 15 years. We stumbled across them about 15 years ago when we needed a second opinion after the rip off artists “One Hour Air” left our home with a $9,000 quote to replace a 3.5 ton system for a 1,600 square foot house. Alexander rolled in and told us they were nuts we hired Alexander to do the annual maintenance and for 10 years it ran great then we took a direct lightning strike in 2017 (a week before Irma) and lost everything electrical, they replaced our entire system for $3,500.Every time they come out for maintenance it is quick, clean, and affordable. The crew is second to none and Pam, oh Pam. Every time you speak to her you know YOU are her only concern.This past Friday at 10:00pm our Nest told us we had no power to the red wire (no air) and no air in September in Central Florida equals torture. I cleaned the drain monthly so I knew it was not the overflow. I called them at 10:30pm and got the answering service. Great by the way. They said they would call just after 8:00am, and guess who called? Pam! She knew exactly who I was, our history, and said give me 30 minutes, we are on the way. Mind you Saturday morning so I am thinking hmmm…as well as $$$. But we did not have a choice.At 8:35 the doorbell rang and I met John for the first time. Great manners, very professional, and he had us up and running in 1.5 hours with a full system check. All for $140. What??!!!! I was astonished at the low price. Anyway, if you live in Central Florida and DO NOT use Alexander you are missing some serious brain cells. They are truly awesome!In this day and age of extreme mark up ON EVERYTHING they could easily have given us the once over. And given the situation, we would have paid. But they did not. Integrity, quality people, quality products. They are incredible.
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September 2022 by irma Perez
I had a new air system put inThey are very professional When calling them someone always answer.They called to remind me they were comingThey were on time to do the jobI’m very happy with the outcomeThank youServices: Installation
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August 2022 by Virginia Harris
Great company to call for all your AC needs! Very nice and helpful customer service , they care about their customers and the work they do. Thank you Alexander Air! All of you are the best!
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August 2022 by Sara Blandón
They are so far one of the best maintenance team we have worked with, as property manager, we encounter in this times a lot of AC units not working properly, and they are always trying to go as soon as possible, their response is always on time great service, and great people!!!Services: A/C system repair
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August 2022 by Brittany Smith
Some of my co-workers having been using Alexander AC in the Lakeland area. They have been raving about how great this company is. I cannot wait to give them a try!
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July 2022 by Paula Springer
We began using Alexander Air upon moving into our new home, based on our neighbor’s recommendation. They’ve been out to service a few times, and recently installed a new ac unit and new ductwork. Their prices were very reasonable, but that’s not even the best part about our experience with them…the people are. Every employee who has come into our home has been professional, kind and helpful. We’re very happy with the service they’ve provided thus far, and we will continue to be loyal customers.Services: Install AC
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July 2022 by Fred Kirschman
CALLED FOR A/C OUT. SERVICE MAN DAVID SHOWED UP ON TIME WAS VERY KNOWLEDGEABLE, FRIENDLY AND EFFICIENT. WHEN I NEED SERVICE NEXT TIME I WOUILD LIKE DAVID TO BE THE ONE WHO COMES TO MY HOUSE. HE SUGGESTED A SEASON TUNE-UP FOR NEXT YEAR. I WILL LOOK INTO IT. THANKS FOR YOUR SERVICE DAVID. FREDServices: A/C system maintenance
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July 2022 by Swany Swan
Called in the morning, serviced and fix before lunch. Tech was super helpful and knowledgeable. 100% will use again for all future issues.Services: A/C system repair
