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January 2024 by Brandi Dunn
We have used Air Assault for years and have always had fast and reliable service.
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September 2023 by Kimmy M
Absolutely awful. I never leave reviews but we bought a house awhile back and the young guys did not know what they were doing . They kept calling someone asking for instructions. It was a “brand new” unit. But have had troubles with it ever since and AC guys that have come out said they’re surprised it passed inspection. It was installed completely wrong and sloppy job. DON’T use this company.Services: A/C system repair
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August 2023 by Pam McDonald
As always Kevin and team deliver and never failBest on Polk county
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May 2023 by F Sanchez
There's a reason why there are so many bad reviews against this company. If you are considering calling, don't do it. Get someone else with a better reputation.In December of '22, Air Assault was working at the condo complex on 1130 N Lake Parker Avenue. After they finished moving our unit on the roof, the tech could not get it to work again. The tech claimed he had checked and spent considerable time troubleshooting. His answer to the problem was to get us to pay $2,300.00 for a new compressor.I called and hired our local Air conditioning and heating company, and they came out while Air Assault was still on-site; he checked the connections and corrected the problem.We never got refunded for the invoice attached, as this was something that Air Assault should have apologized for and addressed.Service: A/C system maintenance
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May 2023 by Matt Fitez
This is a terrible company. Their work is very shady. DO NOT ISE OR TRUST THEMService: Install AC
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May 2023 by F S.
There's a reason why there are so many bad reviews against this company. If you are considering calling, don't do it. Get someone else with a better reputation.In December of '22, Air Assault was working at the condo complex on 1130 N Lake Parker Avenue. After they finished moving our unit on the roof, the tech could not get it to work again. The tech claimed he had checked and spent considerable time troubleshooting. His answer to the problem was to get us to pay $2,300.00 for a new compressor.I called and hired our local Air conditioning and heating company, and they came out while Air Assault was still on-site; he checked the connections and corrected the problem.We never got refunded for the invoice attached, as this was something that Air Assault should have apologized for and addressed.
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January 2023 by Violet Moore
This company put in my brand new AC unit just well enough to get past their 60-day warranty INCLUDING ZIP TYING PARTS TOGETHER so they can tell you to kick rocks once the parts start breaking a year later.Service: Install AC
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January 2023 by Christina F.
This company put in a brand new AC unit into my house just well enough that it would make it past the warranty including zip tying Parts together and then told me to kick rocks when Parts started breaking
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December 2021 by Kat Okeefe
I am very satisfied with Airassult, called them and was told they could possibly be here today between 1-4. They called prior to 4 to advise that they were still on another job but would be out first thing in the morning. They arrived first thing in the morning, found the issue and gave a quote. Returned within the hr with everything needed to replace my central air system. Was fast, efficient and affordable. Anything happens again they will be the first I call.
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December 2021 by Jay Hunt
Air assault personnel were very helpful with questions I had about my AC unit very polite and very professional
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August 2021 by CindyG505
Just had a great experience with Air Assault Air Conditioning! Tyler came quickly, identified the problem and fixed it right away, and answered my questions about other services honestly. Great customer service.Service: Repair HVAC
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June 2021 by Jaimee Tyree
I live in an apartment complex and this company replaced the system in the building next to me. I noticed the techs throwing old pieces from the ac install in the lawn of my building & figured they were just working & will pick up after themselves later on.. not the case! These people left many parts & pieces in front of my building three days after they were here. There is an Old condenser unit in the grass & an evap coil laying on the ground in front. Super tacky & unprofessional of them. I would not recommend.Service: A/C system repair
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March 2021 by Anne jones
Steven and dalton did an amazing job! I called air assault a week or two ago hoping they’d help me with my system because it wouldn’t turn on. Not only were they on time but they did an amazing job. There was no hesitation when I asked them to check something. Steven was very polite and answered questions I had. I will be using air assault for my future AC and heating problems!
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March 2020 by Deescorpio84
Apartment managers... PLEASE stay away from this company. I had a new unit put in my apartment on September 5th, on September 25th, I came home from work and my apartment smelled like fire. They left a live wire in my AC unit that ccould've caused a electrical fire!!! Not only that, now they are telling me that I had a leak and was out of.refrigerant How is at possible the unit was brand new. Horrible company. Their HVACS are incompetent. My apartment complex needs to find better Ac contractors. Never use this company. I've also made a complaint to the better buisness Bureau.
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March 2020 by A Mexican Pizza
Utterly incompetent. They came out to my apartment three times over the course of several weeks; even replaced the entire inside AC unit, and they are still incapable of completing fixing the issue. Each time is something new. First it's the AC unit, then it's the thermostat, now it's the wiring between the thermostat and the AC; then the fuses are blowing, etc. It goes on and on. I haven't had working AC for several now. Property managers, seriously do not use these guys. You will bleed money. There are other reviews on here where landlords have ran into huge issues with them. In Florida where there are countless other AC repair services, go with someone else. These guys need to go.
