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January 2024 by Tim Thomas
Steve Weaver and Linnea Vogt are absolutely the Best. So aknowledgeable and accommodating
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January 2024 by Benjamin LeClair
Very friendly experience getting our International Driver’s Licenses!
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January 2024 by Original Armada
Thank y’all for helping me out ??
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November 2023 by Tai Humphrey
Man set up your own trips. We had to double pay for our rental on the other end. And we did not get the vehicle we wanted in Atlanta after they confirmed we had it. Getting your money back you have to escalate everything. But they take your payment every month. And don't be late.
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October 2023 by Donna McSwain
Wait so long, after 3 hours you can leave the vehicle,But if you do, your vehicle won’t be towed for over 8 hours, and then no one cares , you cannot talk to a manager as they say your vehicle is unattended.So just sit in your vehicle 6 hours, then they may help you!Canceling my membership tomorrow.Never had to use until now and very disappointed
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September 2023 by Rodolfo Saqui
Lindy was wonderful. She helped me get a lower rate for my car insurance and saved me a bunch of money. She is kind and professional. Would definitely recommend her as your agent if you need auto insurance
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September 2023 by James Dobson
AAA did not help us at all. We where stranded for 3 to 4 hours. We had to get someone else to help us. The tow truck driver called us at 7:30pm, at our home, he said he just got the e-mail from AAA. We called AAA at 3:00pm for help. Not good service at all, very disappointed in AAA and I am a long time member.
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September 2023 by Melissa Seyboth
Let's see which time first time was 6 hours waiting for help on I4 in florida, then husband waiting for a tow to local dealer 4+ hours they says oh gotta find a truck to tow your vehicle, it a Ford 150. Really seems Aaa has gone down hill looking for new new company for emergency services
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September 2023 by Edward Szotak
AAA misdiagnosed my vehicle. 2.5 years ago they replaced my battery. This weekend my vehicle would not start. AAA tested it and they said that the battery wasn't the problem. I went to the dealership and they replaced the battery tested the electric system and found nothing else wrong. I suspected the battery all along. My car is now working well, AAA test procedures/ equipment not so much!
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July 2023 by Donna S
Since 10am today to 7pm no tow truck came. All tow truck companies also told me the dispatcher here does not know what they are doing. Gh etto fabulous customer service to go with this. I called tow truck companies and AAA today to figure this out. 4 tow truck new calls it what it took today. A few tow truck owners spoke to me today telling me they will no longer want a contract from AAA.
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July 2023 by Pam Mosher
Well i called in a call at 1:36 today im still waiting for them to pick up my trailer at 6:45 I ordered rv plus to be able to have trailer hauled if I had issues. Well ive got issues n they don't even send an update to let me know they're still working on it or nothing. I've had to call 3x n all I get is I can call someone myself in submit it for a refund. Well my friend Amanda did that 3 yrs ago n never got it back. So they have really went way down in customer service. From 5 stars to known. I only pushed 1 star cause it wouldn't let me post stars
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July 2023 by Abe L.
Their tow service has gone down the drain the last few years. Total garbage customer service
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June 2023 by Antonio Rivera
They send me an Email saying that they could save me 3 to 4 hundred dollars on my car insurance I went to get a quote and it was $100.00 dollars more than what I'm paying now triple A is a joke don't waits your time
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May 2023 by David Watson
Contacted local AAA for roadside assistance and had vehicle towed. Was under the assumption that towing service is up to 4 times per year with the Gold Plus Plan. Was informed that the service is One tow per breakdown, which did not help me today when it was most needed. Was unaware of this policy and customer service was not helpful. Have been a member since 1994 but will not renew again. There are other automotive clubs out there that appear to be more accommodating to their customer needs in regards to the Roadside Assistance.
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May 2023 by Marcus Barnette
I compared 5 different insurance companies for Auto insurance and AAA had the most competitve rates by at least $800/yr. Go AAA woohoo!!!
