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February 2024 by Jose A Morejon
Elvis saved the day
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February 2024 by Phillip Juarez
All the time, customers really have to wait.Need to improve service
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February 2024 by ernest ridge
The couple of times I was in there other customers were giving the workers such a hard time and they always kept smiles on their faces and were very helpful they helped me purchase and activate my 10-year-old daughter's first iPhone thank you guys All the more reason to love T-Mobile
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February 2024 by deenesh dabiesingh
Dalila gave us very good service
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February 2024 by Savitri Dabiesingh
Dalila gave us very good service
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January 2024 by Mia Michele
Let's start by saying the poor salesman David who is new is clueless. Close the 6 hours and a store. And you still couldn't get it right. Store manager popped her head around the corner once in the while as you ran to the back over twenty.. Finally decided after 2 weeks to leave T-Mobile cuz. They are cell phone services horrific. And all of a girls in the store are rude and obnoxious. Understand this this is a T-Mobile.Privately owned store Dealer store NOT CORPORATE STORE.. This They have done with may. twice. They forgot to put in the inside of code Make a my bill of one hundred dollars more months. They are clueless and do not. The girls in the store feel entitled I feel like I was Verbally attacked an abused by the girls in the store. I had one girl. Tell me how I walk the with an attitude. I didn't walk him with an attitude. I waited very patiently why everybody ignored me cause. Nobody wanted to return 5 phones and 5 phone lines. So she jumped down my throat with abusive behavior which I'll be Filing a complaint against corporate. Please don't ever go Here I make sure you find a corporate store. This dealer location is horrific. I thought the girl was gonna absolutely jump behind the counter and start a fight with me street like behavior is not ok
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January 2024 by Kimberly Ali
Great place
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January 2024 by masterlock Dillard
Good team members
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January 2024 by D-mart
Joseph G at the lake worth and jog rd location was amazing! He assisted us with great service and gave lots of information we didn't know about our phones. He walked us through getting the most out of our phones too!
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January 2024 by Player12 Hello1
Staff and Manager's need to be at the very least retrained!Calls promised and not made.Staff doesn't know full policy of warranty.I went back 4x...over a month's time because I never received a call,Only to be told Warranty was up n they had my contract which they didn't scroll down far enough to let me know.This is the Super Store, n I was thinking more Professional..Big Mistake !!!They don't care about Customer's.I'm going to switch ASAP!!!
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January 2024 by Jessica Martinez-Etienne
T-Mobile store 921c Let me just tell you, their customer service skills are Impeccable. From the minute you walk in to the minute you’re leaving. Every last one of the sales rep is AMAZING! Ima need that team to go over to the store in Palm Springs and train them because they are just rude and lack customer service skills. Again! T-Mobile Store 921c AMAZING CUSTOMER SERVICE SKILLS down to the manager. Big big shout out to Noel, her whole persona was GREAT! She’s very kind, friendly and funny as well. So to who ever is reading my review, BEST T-MOBILE STORE TO GO TO IS STORE 921c (6530 Lake worth Road)…
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January 2024 by jeff backus
Jessie and Susie helped me out making decision didnt rush me into a sale to get commission. Will be back for pre order thanks you both
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December 2023 by Ken Clark
In and out in less than 20 minutes with a new phone. Yay, they really made this a stress free in and out. Thank you. ? Ken
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December 2023 by Dennis Williams Jr
Visiting the T-Mobile store was an exceptional experience! From the moment I stepped in, the team's upbeat vibe and warm greeting set the tone for a fantastic visit. Throughout my time there, they were incredibly supportive, checking in to ensure I received the help I needed. Their dedication to assisting with my upgrade went above and beyond my expectations.Moreover, the store was impeccably clean, and the entire team took the time to educate me about home internet options in my area. Their effort to find products tailored to my lifestyle was greatly appreciated. I'm truly glad I stopped by; their outstanding service and genuine care made my visit both productive and enjoyable.This store also took the time to review ways I could stay connected, showcasing their commitment to ensuring customers are well-informed. Overall, this T-Mobile store is exceptionally well-managed, offering fast, reliable service coupled with excellent customer care and positive attitudes. It's definitely the go-to store in the area; I highly recommend stopping by for top-notch service and a delightful experience.
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December 2023 by Leonardo Vila
Dalila is very knowledgeable. Such a great customer service
