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February 2024 by chantel S
Very bad customer service the cashier called two other employees over to show her how to use the register and she still over charged me for my items not to mention they barely speak English if I could give 0 stars I would
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February 2024 by Fatabulous Goddess
This has to be the worse rainbow I ever visited. In addition to not having a restroom, they have no dressing rooms and only accept cash. The store associate acted as if she didn't understand. I will never visit this store again.The sad part is that as a teen I would beg my parents to bring me here because back then it wasn't as many locations throughout palm beach county and buying online was not an option!Oh but wait look at all of the prior reviews. Please listen to these reviews ppl and go to another rainbow or shop online. Save yourself the disappointment!!! As you can see after every negative review someone leaves a message apologizing yet nothing is changing because more new disappointing customers such as myself continue to leave negative reviews!!!!??♀️
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November 2023 by Yolanda Vence
Good selection
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November 2023 by Jess Rasmussen
I left almost immediately after walking in. The woman working approached me twice about having a purse and said to leave it at the register. I get kids shoplift but I’m a grown woman in my 30s and there’s NO WAY in leaving my purse with a stranger! Unprofessional and rude experience
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August 2023 by H V HV
How can they have people working there with that character, it's not fair, one remains silent so as not to behave the same way, but that lady humbled us with her words.
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July 2023 by MV Johnson
If I could rate a zero, I would. I don't go here often, but I expect to enter the store during business hours. Tried going today 7/30/23. It was 545pm and the doors are completely locked. Yes, I know they close at 6pm, but I only needed a spaghetti strap camisole. They look at you and keep cleaning like you dont exist. That behavior is totally unacceptable! This creates a horrible experience for both the business and client experience. On a previous visit, I was denied access to the fitting rooms. I've worked retail previously and know it can be challenging. However if you don't like your job quit and find something that makes you happy. Don't put your misery off on everyone else.
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July 2023 by Alexa Mendoza
Prices are great!Employees not so much they seem very annoyed when helping customers.
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July 2023 by Kimberly Eisele
The fitting rooms are closed and never will open so you can not ever try anything on, so what's the point
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May 2023 by martha mena
Cashier Iris Mendez was extremely rude to me after they mistakenly giving wrong information in reference to a return. On the of purchase, I insisted I wanted to try on a few dresses but they denied me the usage of their fitting room as it was closed to the public. So I purchased $70 worth of items to try it at home but was not satisfied.Using bad words in Spanish (they thought I didn’t understand Spanish) complaining about my returnI am never coming back to this store.
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May 2023 by Ashley Colon
At first I was shocked to enter the store and see that it was empty. I walked out the store knowing exactly why they empty. The store is a mess. & the employees are so rude. You can tell they don’t like their job. The lady fixing the merchandise did not say a word. No greeting, No smile NOTHING. I felt as if I was a bother to them. I was even skeptical of asking questions. Is so sad that such a good store with good prices be a total waste simply because of their employees. Thanks but no thanks. ?? ✌?
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March 2023 by Dami L.
I am completely disappointed with my experience. Not only was I neglected the staff, but overall customer service was horrible. Also, this is supposed to be a clothing store, but to my surprise, there were no fitting rooms. How can a clothing store not have a fitting room? It was extremely inconvenient and uncomfortable. When I went to check out I was not greeted with, and the lady behind the counter just stared at me with no response. I went up to pay and she told me to hang on. I waited for ten minutes, and she was still standing there doing nothing. I called her out again and she left the counter to help another customer and completely ignored me. I left my things and left. I would not recommend it unless you have the patience or time.
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February 2023 by Fefe J
I'm respectful everywhere I go and say hi to everyone. They are rude they only greet the Hispanic customers.
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August 2022 by Anaiz Gonzalez
Haven't been to the store in years decided to stop in really quickly because Ross didn't have what I was looking for. I selected three dresses to try on I approached a front desk clerk as there were no employees at all on the floor I had to grab my own dress down from the top of the rack and kindly asked if the fitting rooms were open this woman made no eye contact and with a cold, straight face not a smile in site said no there was no sign that said the fitting room was closed I was given no explanation and not even we apologize for the inconvenience. The saddest part is another customer overheard me and the front desk clerk speaking and she goes girl I shop here all the time and they never let anyone use the fitting room. Horrible experience overall do not recommend this place
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June 2022 by Dez r.
no manners no enthusiasm nothing just plain rude i said thank you and got nothing i said hello and got nothing
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April 2022 by Black Rose 2021
I am a plus size woman, so this is one of my favorite places to shop. But by me being black they assume that all black people always steal. So why would I come to shop if I don't have any money? I can window shop from outside. So I also purchase some sandals and upon wearing them for the first time I got a bad foot fungus that I have been dealing with it for about 2 weeks. Plus they hardly provide size 11 and if they do majority of the size 11 are ugly. So for now on I will only be shopping online from Rainbows.
