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November 2023 by Austen Gordon
I was able to secure a last minute appointment for blood work for 1:00pm and arrived early at 12:45pm. The check in process was easy and your name is displayed on their TV with your appt time once you checked in on the kiosk. I sat down for less than 10 minutes and was taken back. The woman who drew my blood was very friendly and we chatted about common experiences. Within 5 minutes of my blood drawn, I was out the door by 1:00pm. I was worried when I saw the other reviews but maybe it’s because they didn’t have an appointment or have complicated requests because my experience was nice and easy.
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September 2023 by Isabella Lopez
The laziest people I have ever experience. If you go you will know why.
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September 2023 by Matthew R.
Phebotomist was unprofessional and refused to use the butterfly despite my request. She said my veins were too good to use the butterfly (I always have had the butterfly used and never had a problem). The blood stopped coming out of the first arm she used, which has never happened before. She blamed me being nervous for the blood stopping. She had to start again on my other arm. Both arms sore and bruised after. The experience was unprofessional and no care for my butterfly request. I will never go back and hope you don't either.
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August 2023 by Stacey Paul
If I can give a 0 I would .I had an appointment scheduled at 12:40 I showed up 12:50 due to bad weather it was visibly pouring outside. I proceeded to check in , two RUDE nurses go into the lobby to scream I’m consider as a walk-ins and they don’t take walk-ins after 1 , they laughed in my face and told me to come back tomorrow. Unprofessional and completely uncalled for, never coming back .
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July 2023 by Alyson Morenzi
The ladies in this office are the absolute best! Always so friendly and kind. I’ve been to other offices where the people weren’t too kind and seemed to not be happy to be there. I tend to get a little nervous giving blood be these ladies always give me a sense of calm and make it so easy. Love love love this office and these gals!
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April 2023 by David Rodriguez
Very clean waiting room. Check in was simple and I don't think I waited more than a minute. This location was recently renovated so it looked brand new. Will was very nice and great to work with. I was in and out of there in about 15-20 minutes.
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December 2022 by Brandon Y.
Pretty unorganized and angry people. Takes a very long time to get an appointment at this place.
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December 2022 by R2D2 “weights4life” Luke
I made an appointment for this location at 8am am and even though there where a lot of walk-ins before me, they took me in as a priority because I made an appointment. I would highly recommend to make an appointment if you want to be seen at your requested time or else your wait will be long.
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October 2022 by Wilson
Came here today for the first time. I’m giving 4stars because how long it took to book an appointment online. Check in was through a tablet on the wall. The seating area was clean. There’s a tv on the wall to show how long you’ll be waiting to get called in. The tv showed 5 mins and the wait time was less than that. The very nice nurse sat me in a room it was pretty clean and nurse very friendly. The nurse did an amazing job drawing blood I barely felt the needle. I was given a cup for a sample and the rest room was clean as well. Once I was done that was it. I’ll definitely be returning for all my future lab needs.
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August 2022 by No Worries Grub
Very disappointed. After waiting 20 minutes past my scheduled appointment the lady was very rude because I didn’t have a mask. I asked politely if she had an extra one and she continued to be rude. I was no longer comfortable at this facility so I left without getting important blood work my doctor needed. I recommend going to a different facility than Lake Worth.
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July 2022 by Wilson the Medical Marijuana Guy
Came here today for the first time. I’m giving 4stars because how long it took to book an appointment online. Check in was through a tablet on the wall. The seating area was clean. There’s a tv on the wall to show how long you’ll be waiting to get called in. The tv showed 5 mins and the wait time was less than that. The very nice nurse sat me in a room it was pretty clean and nurse very friendly. The nurse did an amazing job drawing blood I barely felt the needle. I was given a cup for a sample and the rest room was clean as well. Once I was done that was it. I’ll definitely be returning for all my future lab needs.
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July 2022 by B D
I have never been so disrespected in my life. I walked in at 1pm and they said they couldn't take me, because they simply didn't want to. The Spanish woman with the very dark circles was basically gaslighting me and telling me I was a liar saying I showed up past 130. I've left there in tears. I will be filing something something with the better business bureau for the sheer discrimination. Avoid this location at all cost.
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July 2022 by Brenda Rolon
I went to my appointment early in the morning, not crowded. I did my check-in with my phone and I was called right on time. Kadicha was super nice, polite and fast.It was a good experience!!!
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July 2022 by Bill S.
I went there with a appointment for blood test. A lady there told me you don't have a appointment. I said I have a confirmation number can you verify it, she said no I do not have your name. Possibly it was because I listed my first name as Bill and not William. This lady was very nasty and told me to leave and come back at 6 am. I said mam this is no way to talk to a senior citizen. She said I am done with you mr Bill. And walked away and boldly told me to just leave. I have been in So Florida for 16 years and never had any one talk down at me like this. I feel I was discriminated on because of being a old man. Quest needs to hire people with better attitudes if this lady worked for me I would fire her for talking to me this way. Oh there was no one in the office when I walked in she could have done the blood test and It would all be good. I guess Quest does not need the business and has these nasty people chase business away. I should have taken her picture to post it so no one else would put up with her. Is it possible to give zero stars? Or if possible give her 1000 negative stars. What good is a appointment confirmation number if their rep will not look at it?
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June 2022 by Nitzy Aguirre
Rude …..received text to return to location at 10:56 went in at 10:58 and sat down cause the door was closed someone who knew me that was there told me I was already called to when a lady came out and I told her I had already been called was just droping of culture..she said to wait until im called …11:03 another lady comes out with an attitude talking about I called you a long time ago …really my child and I have the Flu and were in the car waiting for text…do they really expect you appear on Command
