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March 2024 by Savannah B.
At a loss for words at how bad their service is at the hot food bar. There are 5 people behind the counter doing nothing and 1 rude and barely functioning woman making the subs.Took LITERALLY 35 minutes to make 2 sandwiches. I am not kidding or exaggerating. When we ordered one sandwich, she walked away and began making it. When we pointed out we needed to order another, she told us to wait until she finishes the first. So considering it takes almost 20 minutes to make a SINGLE sandwich, by the time the second came out, the first was ice cold. Terrible attitude from everyone behind the counter. Not a single helpful or courteous person there. Sandwiches slopped together without a care. A brief scroll through the other reviews is very telling of the way this Publix is managed. There is clearly a problem here and management does not care. Seriously, it as worth the couple of extra minutes drive to go to the Publix in Palm Springs or Lantana.
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February 2024 by Rori T
I’ve honestly struggled using Publix as my main pharmacy and last week I was out of medication and my doctor even called to see if they had in stock they said yes but didn’t bother to tell her that they can’t take me on as a patient for this medication and I have to get it at the location who gave it to me last …. But did they bother to inform me of this information? Were they just going to ignore my prescription and not fill it ? I think so! almost as like no one cares & when I asked the pharmacist on Saturday to be put on the list she was just a fill in so she couldn’t make the call when I came back on Monday I asked the pharmacist and she told me I have to wait until Friday … until the pharmacist manager is here … like where is the communication between workers ? I just don’t understand…
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January 2024 by Lauren M
They used to have the BEST pharmacist here, someone who genuinely seemed to care and went out of their way to recognize faces and names. I was told that he unfortunately transferred to Gainesville. It’s a shame because the new pharmacist is rude and unprofessional, with zero customer service skills. She doesn’t seem to care if people get their meds or not and acts like she couldn’t be bothered even when there’s no apparent busy rush or lines. Massive downgrade, customer service at a 0 ?
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December 2023 by Paul D.
Apparently bagging popcorn is more important than serving the customers at the warm food counter. It must be because after multiple requests to help, popcorn kept getting bagged!
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November 2023 by Emma Allen
Been a pharmacy customer for 10 years at this location they changed pharmacists a few years ago and its been down hill since this month they charged me three times for a covered basic prescription saying it was my insurance my insurance says that what the tech told me was a lie when I asked about it the brace face girl working the counter was rude and wouldn’t even try to correct her own mistake I wouldn’t fill prescriptions here unless you want to be over charged the girl probably pocketed the money
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October 2023 by Chrischris
Thankyou Haitian princess Mary, September 26 8pm, DELI, for going above and beyond with my order. So polite, so positive and without asking throwing in a small sample that i enjoyed VERY MUCH. You are 1 out of many here, that makes publix my #1 grocery store. ✌️?
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October 2023 by Ian Palmer
Consistently the best pharmacy in town. you can tell they pay their staff
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September 2023 by Julie F.
Here's another place that should show an old review but doesn't. This review is mainly about their pharmacy, but the store itself is always busy, very clean, with a lot of inventory, and in addition, seems to usually have someone handing out free samples of something we can't resist trying (this time a peppery chicken from boar's head that was wonderful). We first came here when the original covid shots in Broward were very limited. My husband was able to get an appointment in Dade at the time; and a girlfriend who is a nurse found an open appointment for me here. We liked the set up and the light "touch" of the pharmacist so much, that we came back for second shots and boosters. Being seniors with issues, we needed to go whole hog on whatever protection we could get -- especially after the death of my husband's brother and sister-in-law and the death of my first cousin from Covid. We are starting our round of fall shots, so decided as we were in the area to stop by for our flu shots. No waiting. We filled out and signed our consent forms. We are already in their computers, so all went efficiently. And our shots were pain free and fast. We will be back.
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July 2023 by Ad Pitt
Today we received the worst customer service everLily Navarro the pharmacy manager was so rude to me and another customer on front.Her attitude is very unprofessional.
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November 2022 by Gretchen A.
Would not recommend going here at all! The worst Publix in palm beach county! Use the Publix in manalapan on A1A, Much better customer service!!!
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November 2022 by Andrew S.
If I could give a negative review I would. Customer service is absolutely terrible. This store has the rudest staff at a grocery store I have ever encountered. The store employees are rotten from the ground up.
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November 2022 by widjaja sugianto
The pharmacies have no responbility to care the customer!!I call to check , is my presciptions ready, he check it and said is ready all of them. I call around 6:30pm , I get in there at 7:04 they lock everything!! Management have no acces to get in , and I need thats medicine tonight, so when I call him, why he isn’t just tell me , we closed at 7:00pm, so I know what to do!!!There is very dissapointed. How is very important thats medicine for someone after seeking doctor,.
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August 2022 by Melody Berger
Love the pharmacists and techs. Super nice and efficient! Shout out to Pharmacist Jose! He always says hi when we are in the store. Super friendly ?
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July 2022 by Carlee M.
Probably the worst Publix I've ever been to. Came in for a quick bathroom break and to grab something for lunch. Went to the hot food bar where I waited for approximately 10 minutes while the woman helped the oneman in front of me. When I got up to the front I ordered the quick bites with the chicken tenders the fries cornbread and honey mustard. They did not have the fries so they substituted it for mashed potatoes, I was then given a role even though I asked for cornbread, she stated she didn't have any. Then when I asked for honey mustard as a dipping sauce that comes with it she stated that it did not come with it. Then after I pointed out that it did come with it and it was advertised that it came with it she then said they didn't have any honey mustard. My options for the meal were hot sauce, cocktail, or barbecue. This place is a mess. Made it very difficult to stop by in a quick lunch break because by the time I finally got out of there I had a lunch that I did not want, and no time to even try to eat it
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April 2022 by John M.
Publix has become the leading name in the supermarket field here in the southeast. Once you experience a Publix supermarket yourself, I am confident that you will understand how Publix has become such an iconic supermarket brand and has developed such a loyal customer base down here in the southeast. Publix has created a solid reputation by offering incredible customer service, great BOGO (buy one, get one free) deals and we cannot forget their subs, which are affectionately known as "Pub Subs." Coming from New Jersey, a state known for their great subs, in a way it hurts me to state that a supermarket has some of the best subs in the area. But it is also a 100% true statement. Publix subs are very good. My go-to sub is probably their Italian sub, which is truly a tasty offering. I also enjoy their roast beef and cheese sub. I would definitely recommend upgrading it by using Boar's Head meat. It is definitely worth the small upcharge. It is great to see Publix expanding beyond the boundaries of their home state of Florida and spreading throughout the southeast. Not only am I happy about it, but I am confident that the communities that Publix opens a location in are very grateful for a Publix opening by them. I would definitely recommend this particular Publix location or any Publix location and I give it five stars.