Publix Pharmacy at Lake Worth is part of a busy, clean store with a lot of inventory. The pharmacy itself receives mixed feedback. Some customers love the pharmacists and techs, describing them as super nice, efficient, friendly, and having a light touch. Positive experiences include pain-free, fast shots with efficient, no-wait service for flu and COVID vaccines, leading some to make it their regular location for boosters. The store overall is noted for incredible customer service, with specific staff members praised for being polite, positive, and going above and beyond. However, significant frustrations with pharmacy communication and management are reported. One customer struggled with a lack of clear information regarding prescription transfers and patient status, feeling ignored. There were reported instances of poor communication between workers, leading to confusion and delays in filling medications, with patients sometimes told to wait for the pharmacist manager for simple requests. While the supermarket is iconic, known for great BOGO deals and very good subs, the pharmacy service can be inconsistent. Some customers highly recommend the location, but others experience problems that suggest operational issues within the pharmacy department.
Thankyou Haitian princess Mary, September 26 8pm, DELI, for going above and beyond with my order. So polite, so positive and without asking throwing in a small sample that i enjoyed VERY MUCH. You are 1 out of many here, that makes publix my #1 grocery store. ✌️?
October 2023
Consistently the best pharmacy in town. you can tell they pay their staff
August 2022
Love the pharmacists and techs. Super nice and efficient! Shout out to Pharmacist Jose! He always says hi when we are in the store. Super friendly ?
