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January 2024 by Marisol Alvarado
Thank you yoana for the wonderful service , Marvelous Office at Paul Roca.
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January 2024 by Armando Del Rio
Very good service, I give the office a 5 star, they treated me miraculously, and helped me in everything. My doubts, very kind, thank you very much
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January 2024 by Tania Sanchez
Very good service, a very nice girl named Milagros helped me, I recommend her 100%, she has a very good attitude and explains everything in great detail. I give this state farm 5 stars.
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January 2024 by Raquel Charles
I had to call this office multiple times (more than five) to change my address and even with that it still took them over a year to change my address. That resulted in an unknown person being added to my policy without my consent, which is completely ridiculous. I found out about this person on my own, no one notified me. After finding this out i reached out to this agency and it just resulted in terrible customer service, continued being cut off, called by the wrong name and being told that he’s “bent over backwards for me” when in actuality it was just doing his job and even that wasn’t done right.
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December 2023 by Angela Calicchio
I feel very well advised by my agent Peter Baez, a professional treatment and also effective throughout Amo State farm.
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November 2023 by Javier Vizoso
Absolutely outstanding service! We have been clients for over 30 years! Efficient and effective always. Paul’s team is amazing. Peter Baez always takes great care of all our insurance needs. Highly recommend.
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November 2023 by Angie Amadon
I can't say enough great things about this office. Citizens was going to terminate my homeowners insurance and I was pretty panicked. Peter Baez was so understanding and patient through the process and went above and beyond explaining to me what was needed and communicating with me and Citizens to ensure everything was taken care of in a timely and efficient manner. Beyond thankful for all his help, amazing office that is always looking out for their customers!
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November 2023 by Isabel Prado
I've been with this agency for several years and staff is always very helpful. Just a few months ago Jasmin helped me with questions regarding my son's coverage and Milagros just helped me add a Safe Driver course to my policy.
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September 2023 by Joyce Davis
We are so happy with Paul Roca State Farm Insurance. Peter is always so helpful and kind. He is always able to meet our needs and handle all of our requests. Thank you Peter for giving us great service!!
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September 2023 by Angelica Rodriguez
I’m very pleased with my experience with the office. Last month Progressive raised my payment by a big percentage and I called this office and was helped by Milagros Rossi, she was able to give me a better rate with a lower deductible and better yet, it hasn’t been a whole month yet and she already got me a discount yesterday and lowered my payment even more. I’m beyond grateful for everything they did for me and for all the kindness and willingness to help that I received from everyone!!!
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September 2023 by Jessica Rollings
I've been with Paul Roca's office for 20 years and they never disappoint. Peter Baez is my go-to person. He is a genuinely helpful, thorough, and patient person. Highly recommend.
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August 2023 by Carmelo Ferraro
It was a pleasure dealing with Tania Gutierrez Gonzalez! She was very friendly, and helpful with my request. She is definitely an asset to Paul Roca’s State Farm office.
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August 2023 by linda Barone
I switched to this office from a previous one and I am very glad I did, Milagros was a great help to me with some paperwork today, and had great communication with me.
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August 2023 by Silvia Buigas
We have always received outstanding service from this office. The last opportunity I had to interact with them, Peter Baez was the person to assist. He not only communicated in a professional manner and was understanding of our needs, he exceeded our expectations! I would totally recommend this office!
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July 2023 by JAMES OVIEDO
Jasmin Garibay Amazing and outstanding customer service. Jasmin was extremely helpful patient and very kind. This is the type of employees that make the difracción thank you for all your help Jasmin .
