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April 2024 by Dcu D.
Dcu Doucd 30 years of natural hair, my hair is completely damaged; the texture has changed. I went for a wash and a blow out to attend my fathers funeral. My hair was washed, I'd experienced a little scalp tingling, after the shampoo was rinsed ; a solution was put on my hair...instantly I felt a STINGING/BURNING sensation. I asked KATY WHY is my scalp BURNING, she didn't answer; just rinsed the solution out of my hair. After flat ironing my hair, it was BONE STRAIGHT; I asked if she could curl my hair a little for volume, she did something then said she's finished. I looked in the mirror, shook my head in disbelief; paid then left. On my route home, I stopped to purchased an electric curling irons. I attempted to curl my hair, hair wouldn't curl; so I overnight curl rod my hair; no curls. My HAIR WILL not CURL, not 1 curl...hair remained BONE STRAIGHT. I panic, I shampoo my hair 3 times; hair finally started to loose straighten; but not to it's natural curl pattern. I'd deep condition my hair, in hopes to gain more curls; this didn't work - only 10% of a curl pattern, NOT the original curl pattern. Now at this point, MY SCALP IS RED AND IRRITATED. I am really freaking out, I googled reviews for "NY DOMINICAN SALON" - NUMEROUS/PAGES of reviews of the assumption of CHEMICALS in products used. I am irate, I call the salon, conveyed the above mentioned, per , Laura: " I see you had a blowout, there shouldn't have been any chemicals used. Call back Thursday and whomever is here will ask KATY what she used on your hair. I am really sorry about your experience." I asked for the managers name, the name JACKIE was giving. I call Thursday, spoke with JACKIE - she stated NO chemicals were used, maybe i had previous HEAT DAMAGE. I replied:" I DIDNT have heat damaged the day before my appointment, I could send her pictures- I'd per prepped my hair the day before my appointment- washed and deep conditioned & and took pictures, so that i could compare and leave a review. Jackie agreed for me to send pictures, id texted pictures; called 8 times to confirm she'd received them. JACKIE wouldn't answer nor reply, I'd called from a different number; she answered...pretend as if she didn't understand English, then hung up. Months later, my scalp is still irritated and itchy, loosing hair in clumpy, fried damaged hair. I've made claims with BBB, other state authorities/officials and pursuing additional legal actions. i have had at least 10 blowouts, NEVER experienced the above mentioned. I hope this prevents others from experiencing damage hair and scalp burn from the salon. I've attached pictures of hair lost, clogged shower/tub from hair in drain, text to JACKIE, BBB closed case- no reply from business. My experience has affected me EMOTIONALLY, PHYSICALLY, MENTALLY AND FINANCIALLY. PLEASE ASK QUESTIONS ABOUT THE PRODUCTS THESE SALONS ARE USING. This business used CHEMICAL PRODUCTS ON MY HAIR...WITHOUT MY KNOWLEDGE NOR CONSENT!
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April 2024 by Camila Reina
Extremely disappointed, I came here before and I liked it so I decided to bring my mom today, but the service was perverse. The girl at the front desk was very rude, with a very bad attitude. I made an appointment with someone specific and this person did not assist me. The girl who cut our hair was talking on her cell phone the whole time, and she also washed our hair really badly. At the end of all this, the girl at the front desk with a smile asks me if I want to give a tip.
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April 2024 by Lina Maria Villa Cifuentes
The girl who assisted us was on a call the entire time with her hands free. The girl at the front desk with a bad attitude, terrible attention. And at the end he smiles to ask if we are going to give a tip. I came with high expectations since my daughter had come before and liked the service; but today nothing to do with your first experience. I do not recommend this hair salon at all.
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April 2024 by Imxtinct
Once you are a regular customer that comes there all the time even with an appointment they make toi wait. And the take care of other customers. They also double book their clients and make you wait while they take walk in clients.
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March 2024 by lucca bihh
Amazing
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February 2024 by Tia Cassamajor
Amazing and nice staff. My daughters love getting their hair done here and it only took an hour
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February 2024 by Rossy Matos
This was my first time at the salon. Great service! Color, highlights and blowout!
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February 2024 by kershie guignard
Worst hair salon in town
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January 2024 by Kathyann Baldwin
READDDDD!!!!
0/0 recommend
Don’t ever go here!!! 10 years natural and my hair is completely damaged my hair was at my waist when straighten when in natural state curly touching my bra strap, I went here for a wash and a blow out for a wedding and my entire hair is heat damage and completely straight!!! They freaking put chemicals in my hair! I want to get this place shut down! I am completely devastated my hair is ruined.
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January 2024 by Jose Gonzales
I love this salon! Only place I go for my hair!
I always see Clara she’s the sweetest and always takes Great care of me and my hair always comes out amazing! Must go check her out won’t be disappointed!!!
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January 2024 by Charmaine Peres
Great service!
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December 2023 by Shauna Robert
Estella did my daughters hair and my hair and she was amazing. She was so patient with my daughter and her hair turned out beautiful. I am from New York and it’s so hard to find a good Dominican salons in Florida. But she did her job so well and so fast I will definitely be returning from More services to be completed by Estella.
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December 2023 by Latricia Oliver
Book with Isabella or Stella!!! I LOVE my hair!!!! It wasn’t easy because I had two different colors, dark brown and dark red. Isabella transformed my hair to a golden blonde and didn’t damage it!!! I will be back!!! :)
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November 2023 by Tania Santiago
The little bit that they put on my head is terrible, the first photo is how I asked for it and the 2nd photo is how they left it! Now I can't get out of depression and I cry every day! I can't get my hair back!
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October 2023 by Samantha P.
I have natural kinky curly hair. I haven't straightened my hair in YEARS and decided I wanted a blowout and haircut. Service was fast and seemed good but my hair smelled disgusting like burnt chemicals. Finally washed it and the smell is still slightly there and scalp feels very sensitive. Also my curls on the top portion of my hair hair is severely damaged, like pin straight. It seems like it was relaxed. I'm convinced that the nasty smell was indeed a relaxer that wasn't properly washed out. I'm not sure if this is one of those salons that slip relaxer in the shampoo/conditioner or if they just use so much heat without heat protectors and that damaged my hair. But regardless of what it was that damaged my hair, I'm pretty disappointed and won't be coming back. Don't get your hair done here is you're natural.
