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September 2023 by Gregory Barbas
Called and asked if they take used motor oil. Also needed to buy something but we never got to that because the girl just hung up. When I called back it just rang and rang. No answer. Horrible customer service!
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July 2023 by David Holland
Another good parts store probably the best one in the country I used to do a lot of mechanics work and I know about them and they're very knowledgeable
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July 2023 by Sherly
Brian and the other gentlemen were both awesome and provided great customer service! Brian provided me with the help I needed and helped me on my way. I would definitely recommend this store for your auto needs
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July 2023 by John Doe
Great store! Knowledgeable Staff! They have everything I need when I need it!
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May 2023 by DJ S
I called this morning a little while ago what horrible customer service. Guy picks up the phone and he whispers I can barely hear he's just a measly mumbling scrambling his words and he acts like he's afraid to speak up I said I can't hear you can you speak up he's still talking you sound like I woke him up out of a camera like he's a wimp. He said if I don't like it I can call back. Second guy picks up the phone when I call back and I said who was that guy that picks up the phone he don't know in a lull speech pattern. Next person that picks up the phone his name is Vinny meantime I've been asking for a manager to the previous two wimps who picked up the phone. He asked me why I want to talk to the manager instead of getting me one female assistant manager picks up the by that time I don't want nothing in that store and I'm not interested in purchasing anything and I don't think I'm ever going in that store don't waste your time you dealing with zombies in nutjob land.
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April 2023 by Andres Hernandez
Worst customer service, untrained staff including the store manager , DO NOT PURCHASE ANYTHING FROM THIS STORE.
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January 2023 by R V
When I need it they have it,or they get it for me in days not weeks.
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November 2022 by Gil Bresnick
When ya know ya know, NAPA is where the pros go for good reason.
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May 2022 by Jean Dominique (Mr.Feel)
I went to that location sat morning 04/23, employees didn’t acknowledge me or asked me what I wanted, I stood there watching them not busy, just chatting and ignored me. I walked out and took my money elsewhere
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April 2022 by Bria B.
Absolutely never doing business with this company again. Ordered 4 parts all were shipped separately one was lost. This was over a month ago, STILL NO REFUND. Wtf? Call service and the place you on hold for 30 mins just to say thank you for your patience while they work to resolve the issue?!!! They could have replaced the part at this point. At this time I have NO CAR because I spent money on this NECESSARY part that NEVER arrived and I NEVER got my money back to by a new one. Meanwhile every idiot in there is driving to and from work freely. Save your money, AND MOSTLY SAVE YOUR TIME. Avoid this craphole.
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March 2022 by Rocco L
Knowledgeable and helpful staff. Nice to have real car enthusiasts behind the counter!
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January 2022 by Earnestine Ferguson
They're very nice and helping looking for parts
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December 2021 by Mendy Henderson
Very helpful only 4 star because they don't carry what I needed.
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December 2021 by Brad “BigPoppaChive” Zahn
Had the bulb I needed and lent me the tools to replace it in the parking lot
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November 2021 by Michael Schag
Simply a fantastic shop definitely well organized pro staff! Best Napa I've been in, in quite some time!!
