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June 2024 by Elvis Presley
Aam really helped me turn on my eld elderly friends phone back on for a good proce , always goes the extra mie for us and on top of that hes a Knicks fan!
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June 2024 by Hella Thick
The guy in the front helped me lower my sons plan after paying super high for so many months giving me a more affordable option
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June 2024 by April Santiago
One of the guy that work there hacked my account and put 3 DIFFERENT TABLES ON MY ACCOUNT, now they are refusing to take them off. I NEVER PURCHASED NO TABLET'S, this is the WORST metro store ever. They need to fix it ASAP, I HAVE NO TABLET'S NEVER PURCHASED THEM, THIS IS RIDICULOUS THAT THESE EMPLOYEES ARE ABLE TO GET INTO PEOPLE'S ACCOUNT AND PUT DEVICES ON PEOPLE'S ACCOUNTS. SOMEONE NEED TO GET THESE DEVICES OFF MY ACCOUNT ?️I DON'T HAVE THEM NEVER PURCHASED THEM
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June 2024 by Mariano Tilcara
I bought a metro line in this store and a girl of Ecuadorian origin wanted to charge me 90 dollars to activate the line, be careful in this store
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May 2024 by John Obrien
Very helpful
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March 2024 by Matt Vance
Worst store ever !!!!!! Can't even pay your bill there with cash they don't have change ever. Plus the service is slow and inconsiderate. They have changed my phone plan 5 different times with out my knowledge or authority. And Metro PCS customer service 611 is useless also no help whatsoever!!! Definitely switching to Verizon!!!!!
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February 2024 by Black Gilles
My dad who is in his late 70’s only uses his phone to make/answer calls the employee tall skinny Spanish decent sold my dad a tablet KNOWING HE DOESN'T SPEAK ENGLISH he went there to pay his bill because he doesn’t like “autopay” and metro has thieves as employees to commit unethical sales practices why keep these guys employed or does metro condone this tactic?? I had customer service on the line she waited while we drove to the location and immediately upon arrival he locked the door and said they’re closed it’s 7:30 you close at 8pm how is this possible? He refused to open up even went as far as to ignore us as we stood there called a different location who said she’s heard of that particular location doing things like this in the community I say all this to say we will be pursuing legal advice Metro nor its employees will get away with this
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February 2024 by Marcela Fontes
They are thieves, they add items to the accounts, both tables and home internet equipment, they make and remove without taking into account the opinion or consideration of the customer. I don't know what is going to happen with that store, I wish it didn't exist because it takes advantage of the Latin community that unfortunately is the poorest and most misinformed. They are totally insensitive and abusive if they do an inspection there with clients they are going to turn out very badly, terrible service!!!!!!!!!!!!!
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January 2024 by Rony
If the workers in that store are thieves, the same thing happened to me. They added a tablet to my account without telling me anything. A month ago
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January 2024 by Jasmiin sosa
This location is one of the worst metro pcs I have encountered as soon as I walked in they refused to help me with my phone and told me they cannot help me .and the employees were very rude and unprofessional it seems like they hire teenagers who don’t do their job I have heard so many complaints about this store .
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January 2024 by Benzilla2.0
A bunch of thieves will give you tablets and keep them for themselves
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January 2024 by Aleaha Safran
My bill was supposed to be $45. I came in to the metro store at 400 Dixie Highway and they added 3 tablets to my bill and charged me $85 now. They crooked as hell. I'm going in now to have them removed and try to get reimbursed.
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January 2024 by Cristina Sanchéz
It's no use, they are thieves, they uploaded my bill without telling me that they connected a tablet and didn't give me the tablet.
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November 2023 by ANDRÉS PABLO
I used to pay 95 and now my bill is 135 ? That's doesn't make any sense , people here are stealing.its ridiculous very very very bad, definitely do not recommend coming here at all. DONT COME HERE
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November 2023 by Jorge Herrera
Awesome customers service from Jonathan got hooked up with a good deal !!
