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January 2024 by matt p
Just waited over 2 hours on the rack for an oil change. I told the manager make sure you have the filter because it’s a different motor. After an hour I asked what was going on and they had to get the filter from winter haven. No communication. No respect for the customer.
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December 2023 by MATTHEW “Dillon” HUTCHINSON
Great place for your automotive needs. Juan and his crew genuinely care for their customers and their needs. I had to have extensive work done and living an hour away I waited in the waiting room and was able to experience the care and compassion they treat all their customers with first hand. Will definitely go back again.
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December 2023 by Christine Clementz Elrod
Excellent customer service. Juan got my car in and my tire patch so I could get to work on time. The young man he had do the work showed me the tire pressure. And explain to me that my sensor will eventually reset itself. Which it did. Thank you.
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November 2023 by Avery Wildmon
I understand being busy but don't let people same day appointments online if you can't honor them. Happened twice the first time I was told they were closing early and only after the second did they feel the need to tell me they can't honor same day appointments
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October 2023 by Oldmansarge 8.
I've used this place since 2004 but the last two years I've gone in about five separate occasions to get oil changes on different vehicles I own and every time I go in they only have one mechanic or one bay running out to lunch so I go somewhere else like today front desk tells me he's got one guy going to be two hours for an oil change guess the front desk guy can't change oil not to mention he's like I'm so fucking tired me to of coming in and you never wanting business all well
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July 2023 by brittney gagnon
Very friendly and informative. The store manager was especially helpful
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June 2023 by JL Molina
MIke the manager was incredible. He was amazing in helping me with Magnum. Give that man a raise. So helpful.
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June 2023 by Murreshia Love
Service was were fast and had a lot of positive energy, very flexible and helpful. Definitely recommend!
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June 2023 by Parker Woolfolk (maxatv)
The most honest and sincere professionals in the biz, they saved me 1300 from a tow even at the cost of their own business, did what’s best for the customer
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May 2023 by Daniel Oleksyn
I have a 2022 Outlander that does not come equipped with a spare tire. This past Saturday I had a blow out & an extra tire but it was just before Tire Choice closed at 6pm. I called & spoke to Mike who agreed to stay late & get the extra tire mounted for me so I could enjoy my weekend. Some of the friendliest service I've ever had. I would definitely recommend them!
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April 2023 by Cameron Alderman
Great service but bad work had my truck alignment done here and it’s the exact same as it was then I bought brand new tires thinking It was wear and made sure all tires had same air pressure and then took front break pads off just to see if sticky breaks and Same issue then made sure the hub was fine and bearing were good they were perfect!! I believe they didn’t do anything but look at it and collect my money
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April 2023 by Scott Baker
Proceed with caution - had tires ordered for front, too large and rubbing inside suspension. installer acted like he didn't hear it when backing out of the lift area then told me to hit the suspension lift button every time i drive the vehicle (ha), had to push them to realize the error and order different tires. they tried to rotate the tires to the back, even after explaining it wasn't possible given the rears are larger and it wouldn't work. one year later a 400 dollar tire separates and of course they go to road hazard declined (which road hazard is arguably a joke) and send me to the manufacturer. Small town Lk wales has fewer options than most areas, but there are options, and i would suggest considering those options first.
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March 2023 by Preddyflame Vlogs
I definitely would recommend this place I had the best experience very friendly staff made me feel very welcome and did such an amazing job on my car definitely going back there if you need a oil change or any other services done that’s the place to go ????????
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February 2023 by Pcap8714
I took my car to them because I have an issue with my breaks. The amazing manager Michael was accommodating and knowledgeable. They check your vehicle for free and then you decide if you will fix it. I recommend this place.
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December 2022 by Jeff McFarland
Staff was amazing! I didn’t even get to pay them for their service because my trucks front end was so messed up. Extremely honest people. Alignments are an art form and people take that for granted. They showed me the issues first hand and gave me a quote to fix it in no time. 10/10 best shop ive been to in Polk County
