Pet Stores in Lake Wales, FL

“I purchase pallets of feed from here twice a month. They usually have what I need, all the time. Maybe a day or two wait for their feed truck but with the volume I use, that’s totally understandable

My last run I got a flat tire on my trailer after loading 2 pallets and Esteban went above and beyond to help me change it out.
Excellent employee and great guy.
It was very much appreciated”

“Absolutely the best people!!! I brought my senior dog in who was very over stimulated… and I rarely taker her out in the heat during the time of the clinic, 1-2:30 my poor girl is 15 years old. I suffer from anxiety attacks and when she ?while waiting in line I was so embarrassed ? The staff was very very kind!!! The woman checking me in was so so kind!!! The process was quick and painless and very affordable. Once I paid my dog threw up ???????????? I mean how much more embarrassing can it get!!? It was not a reaction to anything She is fine now just old hot and over stimulated like me she doesn’t like leaving home much!! Anyways she’s sleeping like a baby now… I want to say thank you to the staff for being so good with animals and kind to humans because me and my dog had anxiety and they treated us like gold!!!! ????????”

“I have to say that the staff at this location is always a pleasure to deal with! I almost always have interaction, via telephone or in-store, with Jason, who seems genuinely happy to help.
This particular evening, I arrived to pick up my curbside order and was serviced immediately. It was actually the very end of the night and the store was, literally, a minute or so away from locking the doors, yet, everyone I encountered was extremely pleasant!
In addition, it just happened to be the night of the Staff's Christmas Party, so they had to finish their closing duties and change clothes or freshen up, before heading to the party. That's when I got an impressive glimpse of the teamwork in place, as everyone pitched in, rotating positions to relieve each other and complete all closing duties, while allowing others to get ready for the party! The Manager, herself, even INSISTED on loading multiple 40-pound bags of pelletized horse bedding into my trunk, even though she was already dressed to attend the party! Thank you to Cori, Bri, and Megan who, pleasantly, assisted me that night!”

“We just finished our 3rd dog training class with Amanda. She has been amazing. She has helped us through all of our struggles. Our puppy has come such a long way. We highly recommend Amanda at Petsmart.”