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“If anyone needs help ask for Taylor. She listened to what I wanted and got me out in record time. She is quick, efficient and knows her product. She was very attentive to my needs.. Thanks again Taylor.. I am happy.?”
“Nick James was fantastic! The service was amazing and he was able to help me switch from Verizon to First net and then put me in my boyfriends plan with no issues. I would recommend him to anyone. In all honesty we'll probably only deal with him. He's very knowledgeable, and professional.”
10:30AM - 6PM
906 Eagle Ridge Mall Entrance, Lake Wales
Mobile Phones
“My Husband and I been doing business with Keith and his company E Cell City for over 5 years now, he is honest and has reliable phones in good to excellent condition, he has affordable 3rd party financing online and instore, and reasonable prices. He carries iPhone and Samsung, accessories, and even purchase tablet that had Wi-Fi sim card compatible! I've even seen him repairing Nintendo Switch for a customer, this man knows his stuff!
Over the 5 years period we've purchased 5 devices, and had one repaired. We've even brought customers to him as well that wasn't disappointed.
His staff is professional, well knowledge and professional as well. Thanks E Cell City Team”
“Manny helped and transferred all the information with no problem. He also throughout the process gave us information to take advantage of the services we were already receiving. Thanks!!!!”
10AM - 8PM
2800 Ridge Way Suite B, Lake Wales
Mobile Phones
“To whomever it may concern, I wanted to share my thoughts on the service I received at the store in lake wales. The entire staff was beyond helpful. They were friendly, patient and made the process seemingly easy. Their professionalism was very respectful and appreciated. I am so glad to have experienced them and their help. Names were Kaylee, Brandon, kennely, Adan and Miguel. Again, thank you and they did an amazing job.”
“I went into the metro in lake wales and had the greatest experience with Jason.I was extremely pleased with his help and service. Anyone needing anything in the area please go see JASON.”
“I have been with Metro for about 5 years. The last few times I have gone into the stores it wasn't the best experience. Today I went into the Metro store in Lake Wales (first time in this store.) Wonderful!! I'm pretty sure her name was Tonya. I have an employee ID from my receipt. TPEREZ1006. She was Wonderful!! She was so helpful, understood what I was asking about new phones and 5g. She was also friendly and cheerful. It was so nice to be in a store with someone helpful and nice!! Mary”
“Jason was the ABSOLUTE best! He helped me out with not only getting my Husband's phone replaced but giving me a discount on my monthly rate that no one else ever told me about! I DEFINITELY recommend seeing Jason at this store!!”
10AM - 8PM
2026 Sam Walton Wy, Lake Wales
Mobile Phones
“I have been to many Cricket Stores around the US and Lake Wales Zcricket Wireless was by far the best one I have vis. Gaby and Faith were amazing! They worked together to help me change out my SIzm to an eSIM ( which Apple will end up doing anyway) These girls even gave me about 15 great restaurants to eat at. They had me laughing the whole time and I left happy with my service. This made my day!!”
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“Best cellphone store I've been too. Definitely willing to help! Excellent customer service! Other repair store in the mall couldn't help me and sent me here and I'm glad they did. 100% recommend this store”