11AM - 7PM
719 Eagle Ridge Dr #3502, Lake Wales“I recently visited Kay Jewelers to have my necklaces cleaned, my gold ring resized, and diamonds added to my cross, and I couldn't be more impressed with the exceptional service I received from SiSi and Evy.
From the moment I stepped into the store, SiSi and Evy were incredibly welcoming and attentive. SiSi took the time to carefully listen to my requests and provided expert advice on how to enhance the beauty of my jewelry. Her knowledge and passion for her work were evident, and I felt completely confident leaving my precious pieces in her care.
Evy was equally wonderful, ensuring that the entire process went smoothly. She kept me informed and updated, making sure that every detail was handled with care and precision. The attention to detail and the dedication both SiSi and Evy showed made this experience truly exceptional. I am incredibly grateful for their outstanding service and will definitely be returning to Kay Jewelers for any future needs!”
“We had a wonderful experience today! We stopped by to replace my husband’s wedding band after losing his original. We priced things at Kay’s first but I always feel a little scammed when I shop at Kay’s and generally walk away slightly disappointed with my diamonds. While my husband selected a tungsten wedding band I picked out a pair of diamond earrings. You don’t have to know anything about diamonds to see a major difference in the diamonds you get between both stores - Elegant’s diamonds shine and sparkle like none of the others! And the ones I looked at were natural. We ended up spending less than we would have at Kay’s and I trusted our salesperson (the owner) more than anyone at Kay’s. I felt the family vibe and that I would be taken care of and not run through a corporate machine. They didn’t mind when I had to stop halfway through and grab my kiddo some food and come back munching on some french fries. The people we worked with were very sweet and knowledge. Very knowledgeable too. Overall a 10/10 experience.”
“I had 2 rings sized and a pendant repaired. The workmanship is high quality. The staff is amazing - very helpful and knowledgeable. They also have some beautiful items in their display cases. I will definitely be back.”
“6/27/2023 JEWELRY EXPRESS HAS ALL TYPES OF JEWELRY OR THEY CAN ORDER EXACTLY WHAT TYPES OF JEWELRY YOU ARE LOOKING FOR. The reason I gave them 5***** (5 STARS) is because I have been buying jewelry for myself and all members of my family for 15+ years. Buying real jewelry online is not safe. For example; it may say 14 kt gold; but it is hollow NOT SOLID GOLD. However, the price is a SOLID GOLD PRICE. I am 70 years old and I no longer buy jewelry on cruises, online or any other jewelry store. I was ripped off and you can not return on cruises or countries you visited for a few hours. SAVE TIME & MONEY, ALWAYS SHOP AT JEWELRY EXPRESS. NANCY P.-LAKE ASHTON 55+ COMMUNITY, LAKE WALES, FL 33859”
“I have been in there many times and EVERY time I've been in they have been extremely helpful and pleasant, excellent customer service. If I need anything that has to do with a pawn shop I would only go here. I'd recommend them and encourage anyone needing any pawn business to go here. ??”
“I took my daughter to get her ears pierced for the first time and the girls working the shop were beyond amazing! They made sure to get the correct placement and worked with us to make sure we were happy with placement, earring type and getting my little girl hyped to build up the courage to do it. She has been wanting to get her ears pierced for the longest and we couldn't have asked for better staff.”