“Experiencing being locked out of my car in our Florida 90 degree heat. My coverage card in the locked glove box. My daughter made the call to Kevin's office and was greeted and helped by Nancy his assistant. They made my rescue quick and took care of all the details promptly. I'm in the right place with this coverage and sales office. Job well done Kevin and Nancy.”
“I had the pleasure of calling their office and working with Jaime. She was professional and courteous. She answered all my questions and took care of my needs. I haven't had the best experience with calling this office in the past, so this was a nice surprise. GREAT JOB JAIME!!”
“I always have a great experience when I call State Farm and the rep.Max is there. He is very knowledgeable about the insurance industry and if I don’t know exactly what it is I need he will help me work through the issue and then he will devise the perfect solution. I would recommend Max to all my family and friends for insurance questions and needs.”
“I am pleased to have had a positive customer service experience with you today Jorge. You helped me place less expensive auto insurance coverage smoothly and conveniently online which relieved the anxiety I was experiencing. Thanks, and all the best!?Vanna”
“I just want to praise "Yates" State Farm insurance and calling out Kathy. What fantastic customer service! Kathy took the time and explained what I have on my insurance in great detail and also what they can offer me. I just want to say that I haven't had such great customer service in a long time.
Thank you Kathy!!!”
“Kelly Carpenter with an amazing costumer service... Explaining every detail that you need to know...
Highly recommend to get in touch with her... You won't regret it...
5 ⭐⭐⭐⭐⭐”