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September 2024 by Trisha Brice
AMAZING EXPERIENCES I trade in
My buick The Salesman name Seth Groom was so nice He
Came and greet my husband and I he work with us ..
They work the number, Andrea was AMAZING financial manager. I have to say I am very happy with my 2024 Jeep cherokee limited L. SETH AND ANDREA THANK YOU.
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September 2024 by Jason April
Top notch service. Great everything and quick
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September 2024 by Mary Siminovsky
Kev was awesome patient and kind we looked six months ago at a vehicle and didn’t purchase ..but when we came back, he was right there and ready to help us and we purchased the same day.
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September 2024 by shelda vilbrun (Paramount styles)
Kev was really helpful him and his team made the transaction quick and easy for me.
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September 2024 by Joel Nobel
I recently purchased a pickup truck from Napelton Northlake.Besides finding the perfect truck for myself I met the General Manager John Troia. John was
extremely knowledgeable about the details of my truck and excellent in explaining all the benefits involved in purchasing from Napleton.(Financial,service ,warranties ,and truck's features.)I will highly recommend Napleton Northlake and especially Mr. John Troia for his expertise. Thanks John. JOEL NOBEL
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September 2024 by Chase Clark
Kev and Mark was and is the Bomb. My mom needed a car and they was able to make it happen. The process was very very quick. I gave them both a hard time but they pushed threw and made it happen. I was thinking about buying a new car for myself. Anyone who read this review should run down to Napleton dealership and buy 2 cars you wont regret it!
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September 2024 by Ashley
Exceptional Service from Paolo at Napleton Dealership
I recently had the pleasure of working with Paolo at Napleton Dealership, and I can't speak highly enough about the experience. From the moment I walked in, Paolo was welcoming, professional, and genuinely interested in helping me find the right car. His knowledge of the vehicles and the buying process was impressive, making what can often be a stressful experience smooth and enjoyable.
Paolo was patient, answering all my questions and providing detailed information about each option. He took the time to understand my needs and preferences, ensuring that I was making a well-informed decision. I never felt rushed or pressured, which is a testament to his dedication to customer satisfaction.
What stood out most was Paolo's integrity and honesty. He was transparent about pricing and financing options, and I truly felt that he had my best interests at heart. Even after the sale, Paolo followed up to ensure I was happy with my purchase, which was a nice touch.
If you're in the market for a new or used car, I highly recommend asking for Paolo at Napleton. His exceptional service and commitment to his customers make him a standout in the industry
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September 2024 by linye mauvaisharris
I am not happy i brought my dodge challenger car in to get the key fob program they connected to the car , my lock and unlock button not working i was speaking with chris long and he advise me to come in on saturday august 31st, to find out he is not working today. I dont know what kind of service they run i pay my $266 and didnt get the service done right. Not happy at this moment.
One of the service rep seen me and i told them what i was there for 30 minutes and He helped 3 other people. Service is just not cool. Skipoing me and not assisting me. I just left i have to be at work . i will be back on tuesday september 3rd between 2pm-5pm. You guys take ny money but didnt do the service 100%.
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September 2024 by Bill Rosen
Once again, Napleton has lived up to his abominable reputation in servicing. My vehicle stopped in on Monday. Explain to them. I was here for diagnosis so that I could make an appointment to come back and have my car repaired brought the car back at my appointment time and my car sat there. All day was never touched even though it cost me 30 dollars in Ubers because they don’t provide transportation epic fail on the third try they know how to make the appointment they don’t know how Keep the appointment
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August 2024 by Patrick Lannon
I went looking for an SUV, Nate and Luke found exactly what I wanted. Deal was quick, and was quite happy with the purchase and the experience. I will continue to buy my vehicles here and service them. A very positive experience.
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August 2024 by Anthony Palmisano
I love the service department everybody so nice professional, clean fast service. I recommend everybody to go to Napleton Kia thank you for the outstanding service
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August 2024 by Ismael Nuez
All great service.
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August 2024 by sophie cantalupo
This place is awesome! Cody is a super great guy, made buying my car easy!! He deserves a promotion!!
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August 2024 by Eugene Tolomeo
Do yourself a favor. If you want a New Jeep, Ram, Dodge go see John Troia. Not many guys like this is the car business. Honest and hard working. He will help you find the right vehicle at the right price.
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August 2024 by Erica Fine
Johnny T is the best sales manager around we have bought so many cars from him ! He has always gone above and beyond with helping us find the right car getting ours cars serviced for us helping me understand all the new technology in the cars . He goes above and beyond
