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May 2024 by Sonya Hester
Great food for our pets and knowledgeable staff are always very helpful.
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May 2024 by THETODDFATHER816
We have been going to Louise's since 2009 I go once a week almost every week for the last 15 years. I highly recommend them to everyone I know. Pay them a visit it's well worth it.
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May 2024 by Michael
Amazing place for your pets! Patty has been a godsend from the beginning when I first called ready to throw in hat with my dog and all his issues with the other pets I followed. Patty heard us and helped us address our main issue with our one pup! Thank you so much
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March 2024 by Eddie Herrera
Louise's staff have been such a great resource for our Olde English Bulldog. They offer natural alternatives to medication at times my Vet recommends, and they have worked. Their pet food variety is second to none. Do yourself and your pets a favor and visit their store!
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February 2024 by Dave Sokalski
Great place. Love the selection, low prices and always feel welcome.
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January 2024 by Michelle Irvine
Last year, when the love of my life was diagnosed with diabetes, I did everything in my power to try to keep him with me for as long as possible. Little did I know that I would lose him 2 months later... but that's not the point of this review. I did an insane amount of research and landed on starting him on a raw diet. I found LPC and Jennifer was just incredible. Not only did she know everything about the raw diet and what would be best for him, but for someone like me, who is on a fixed income... having the 12th bag of food be free was a great relief to me. I started Pax and his little brother on raw. He had to get insulin, but soon couldn't eat, and he passed away in my arms on Dec 17th. I decided to keep his little brother on raw, and we welcomed a new addition to the family a few months later. I'd been counting each time I bought a bag, and I knew I was getting closer to my free bag of food. In October, I checked the amount, and I was at 10 bags. Then, in November, I checked and made SURE that I was at 11 bags and my next one was free... because with the holidays coming up and having a set expendable amount each month that I have available, I really have to plan out for purchases... and obviously, the boys come before anything else... always. We checked the account, and yes! Next bag free... awesome. So, in order to lessen any confusion in case someone else is checking me out I ask to please write ON the receipt that my account has indeed been checked and just for extra validity to please write it on the receipt that the next bag is free... as I keep everything. I also asked her to initial it, and instead, the sales girl drew a smiley face. No problem... because I do have in writing the next time I come in, it's my 12th bag, and it's free. Except I came in, and I was now at 6 bags. So what I'm gathering is that within a year, I did qualify for the free bag, but when it came do, then magically, my account deleted 5 large bags of food. After I'd budgeted to have their food taken care of for the month. Even with the verification on the receipt. The owner said she would never write that on the receipt. Well, I never said she did... it was the girl she was training that day. SHE wrote it on there. At my request, AFTER we'd verified that my next bag was indeed free. Then, somehow, 5 bags were removed, and I was back down to 6 bags. So... I guess my takeaway from this whole thing is that if you are like me, and you're on fixed income, and you have to plan for certain expenses each month, even if you verify that you have indeed reached the necessary milestone to receive the free bag, you won't get it. So you might as well save the money and go to a closer place that has the food cheaper. Because it simply won't be honored. Even if the owner looked over the account WITH the new employee she was training and stated exactly what I asked the employee to WRITE ON THE RECEIPT. The difference in the price of the food and gas to get here will equal out to be cheaper in the long run if I just start going to the Pet supply store closer to me, in Winter Park. I miss Jennifer. If Jennifer still worked here, there would have been zero confusion, more knowledge, and far more empathy. The 2 stars are for my initial awesome experiences with Jennifer. She was a 5 star employee and really knew the customers. Now that she's gone, the soul seems to have left as well. It's a shame
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January 2024 by Lisa R.
My pets, always feel bougie every time I come and get food from here. It's such a cute little mom and Pop pet store. Exceptional service and a lot of the food is organic or fresh.
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October 2023 by Lissette Gonzalez
Everyone was there was very friendly and knowledgeable. The store isn't very big when you step inside, but you will be shocked when you notice how lare there stock is. I found exactly what I was looking for and even more! Coming here again for sure!
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August 2023 by Bridget Bogdan
Stopped here for the first time today and will definitely be back! The staff was awesome and very friendly and welcoming to any questions I had. Excited to call this Ollivanders new pet store home!
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August 2023 by M Trujillo
Thankful for all their help and advice. Excellent products and wonderful customer service! God bless them and continue giving them favor ??
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January 2023 by P. G.
Love this store. The owner is very nice, welcoming and friendly!!
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December 2022 by Kathy Lynch
Our absolute favorite dog food and treat store in the area. Having our 50 pounds of dog food delivered for free just seals our joy for this store. Our rescue pups and family will continue to be loyal customers.
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September 2022 by Allyson Kovacs
Louise’s is the best! Ever since a neighbor recommended I go for the good quality pet food I haven’t purchased pet food, treats, toys, supplements anywhere else ever since! I bring my pup with me when I go any chance I get cause he loves it there so much, and he especially loves Jennifer! Jennifer is the greatest, so friendly and so knowledgeable when it comes to taking the best care of your fur babies. It’s hard to find people you can trust when it comes to pet health and I’d take their advice over most of the vets I’ve been to in the area any day. The delivery service is also super convenient. Can’t say enough great things, I’m a loyal customer for life and I’m so thankful I found Louise’s!
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July 2022 by Samantha Maxey
They have so much for your fur family. We've gone many times for food, treats, toys and more. The lady is so nice and always helpful.
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May 2022 by Nicole D.
If you want to make sure your fur baby is eating the best food options available, this is the place to go. I called looking for a specific brand of cat food and was told they stopped selling it because the company had changed ownership. A company with ethics and standards - color me curious. Instead of hunting down that food, I drove across town to see what this place had to offer and I was beyond impressed. I started my spiel on how I was looking for something with no chemicals or garbage, minimally processed and I was told that's all they carry. They review all the brands they carry to make sure they offer nothing but the best for fur babies and if a pet food company makes any changes that compromise quality or standards, they stop carrying it.This is something I wish more business would do - be run by ethics and not money. Jen made some food recommendations, but there was plenty to choose from. My cat seems to have a food sensitivity to chicken and I was able to find quite a few brands are completely chicken free and have ingredients that you would find in a grocery store and not a lab. And the best news is that my very picky cat not only LOVES the new food but her chronic constipation seems to have cleared. If you can't make the trek to Lake Mary, they have a website and will ship to you. And believe it or not, they carry way more healthy options than you can find on Amazon or any pet food chains. In a world where pet food can be processed with subpar standards, this is a business that makes it its business to make sure you are feeding your fur babies the best. And as someone who has spent hours researching pet food and pet health, this is not a compliment I give lightly.
