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July 2024 by Ana Nicole V.
Called in to schedule an appointment because the one i did online was not approved and the lady on the phone has a condescending tone. Yikes its true what i heard about this place
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May 2024 by Stefanie G.
Everything. Best vet office ever. I've been bringing all my pets here for 20 years. 12 years ago my 8 week old puppy was very lethargic and I went there and the clinical staff just took her and took over and the whole crew saved her life, she was hypoglycemic. Reasonable prices. Best staff.
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April 2024 by Lauren P.
Michael Vaughn, the manager, who thinks he is an attorney was sarcastic, rude, and overall and inept receptionist. This clinic is having their appointments full so they can charge an extra fee to see pets. This is being standard practice, per Michael and hey deal with it. I wouldn't trust them to treat my hamster. Big talk from a guy whose Daddy owns the place, so he thinks he can say whatever he likes. I guess law school didn't work out so he ran home to work for Daddy. Pathetic. Michael then asked very sarcastically if I could afford the extra fee? Don't trust these people. They are putting profit in front of caring for animals.
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December 2023 by Mark J.
I have been taking my animals here for over 20 years and I understand thing change but say what you mean and mean what you say. After waiting 15 minutes for them to open on Saturday I saw a sign that said and i quote. "Effective 8/1/2023 due to a high volume of walk ins we are now imposing a $30 work in fee that will apply to all who are coming in to see a veterinarian without a scheduled appointment. So when i got inside I asked the man at the counter with the black fingernail polish if a heartworm check required a vet. He responded no, then asked if I had an appointment, I responded no. He then proceeded to tell me there is a $30 work in fee. What's the fee for I asked he said work in fee and I told him that's not what the sign said it states if i was to see a vet then there would be a fee, you just told me I don't need to see one. I then took my dog and left. If you're that busy maybe you shouldn't do walk ins, unless its an emergency or as your sign states to see a vet then I get the fee, but not just to see a tech. The sign also tells me that you have become greedy. If you are charging a fee because you have so many work in patients, that in my book is greed and not a good reputation to have. Most businesses appreciate the extra business and don't penalize their clients. Looks like you have gone form caring about animals to putting money first what a shame.
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December 2023 by Marguerite A.
We took our little girl there for a routine checkup after we'd gotten a lot of recommendations. The vet we saw was extraordinary; our dog is, well let's just say, not vet-friendly after negative experiences at Pet Alliance with a vet who apparently is burning out. The vet at Lake Mary was so calm and took a few minutes to talk with us before he even touched our Yorkie and then did so gently matter-of-factly (is that a word? lol). We were stunned that she didn't go psycho! He didn't try to "enhance the bill" by doing anything unnecessary and put us at ease that although she's a senior dog, she's doing ok. I highly recommend this clinic.
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November 2023 by Cindy Sawyer
They are very caring and patient with the animals. They spend a lot of time with them. Very thorough.
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November 2023 by Natalia P.
I wanted to said thank you for always taking care of my dog. Have been coming here for almost 3 years and always Ii have received the best service. They always take care of my dog. Their staff is always so friendly. I have been seeing Dr. Beckard and he an amazing vet. They have good availability for appoitments and also you can do walk ins.
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October 2023 by Zachary R. Plakon
My go to vet for all my pet needs!
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October 2023 by Larretta Johnson
Fast service and my baby loves it.
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August 2023 by Nicole Kiehart
Unfortunately, this was my first and only visit and never made it past the waiting room. It smelled horrible in there. I understand it's a vet, so there's animals, but it shouldn't smell like urine in the waiting room. I signed in and was never acknowledged. The front staff was too worried about whose turn it was for a smoke break and never even spoke to me. After 30min I went to the window and advised them that I was leaving. The sheet I signed in on had been shoved in a drawer. If if it was an oversight, how do you not acknowledge patients sitting endlessly in the waiting room? They were apologetic, but I care too much about my dog to ever go back. I guess I expected more from Lake Mary.
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August 2023 by Apryl Westfall
Very nice people. Caring and knowledgeable vet's.
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July 2023 by Seminole Scuba
These guys are great they do an amazing job and care massively for the animals. Dr Vaughn and Vet tech Jessica are great and always look after my baby
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June 2023 by Edward Rosa
As always great care for my cats. I do recommend an appointment because they are very busy. They are busy because they are good.
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June 2023 by Howard Sullivan
Best veterinarian practice in Seminole, Orange and Volusia counties.
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June 2023 by Elite I.
Amazing staff and service i cant stress it enough! We brought our dog onyx in after he was puking, pooping blood, shaking with zero energy, he was diagnosed with pancreatitis and needed to be hospitalized, exactly 24hrs later and at a very affordable price we got our boy back and feeling brand new, we first went to an emergency pet hospital since this location was closed and got charged $200+ after denying a $900 estimate, the x ray alone was $400, and they clearly told us this was without treatment included... So after searching and calling every vet in town we found this to be the most affordable place around, Dr. Vaughan & Dr. Azcona were amazing at explaining the situation and you can tell they have a deep passion for what they do, I cant stress enough how grateful I am to have brought them here and cost me a fraction of what other places were charging, thank you again Lake Mary Veterinary Clinic for taking care of Onyx!
