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October 2023 by Beverly Jones
I visited this location during my stay in Orlando. The staff was polite and professional. My stylist Alexa, I was paired with was great! She was very nice ,skilled and focused. Alexa did an excellent job with my lashes! Thank you Amazing Lash ,Lake Mary.. I will be back!Service: Eyelash extensions
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October 2023 by Debra Tappin
My eyelash stylist Samantha is amazing!!! She always does a great job and has the best attitude! Highly recommended her!!! The bomb!Service: Eyelash extensions
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August 2023 by Meghan Perry
I’ve been going to this location for years now, and my lashes always look flawless. My retention is better than it has been at any other place I’ve been to and the staff is always welcoming and helpful. Samantha is very talented and always accommodating.Service: Eyelash extensions
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August 2023 by Angela Jones
In addition to the horrendous refill Valeria did for me yesterday I think there is an issue, my right upper eyelid appears to be swollen. It doesn't hurt however it feels heavy and looks a bit inflamed.I'm supposed to see a master stylist on Thursday at 6PM to correct Valeria's work. She did not even have me look in the mirror when she was done to see if I liked her work, probably because she knew she didn’t do a good job. While working on my lashes she was whispering not sure if she was on her phone or if she was talking herself through the steps; it was very awkward. Not only was she a poor stylist she has no people skills and should not be a front facing employee. Marissa at the reception desk was a wonderful delight as always and did her best to make this right.Service: Eyelash extensions
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July 2023 by Angelique Trabal
Inferior Product. Poor Customer Support. My lash artist had good technique. I thought they were well styled. However my latest lashes didn’t even last a week. Prior to that, they barely made it two weeks and I am used to being able to get 3 weeks out of my lashes. I also use special lash cleanser to maintain them properly. So I notified them June 10th via text that I would like to cancel my membership, which was more than the 48 hours notice needed to cancel before my next draft on June 14th. They texted back trying to negotiate and get me to pay for a fill, which I graciously declined since I feel the product is inferior. Then June 12th, I confirmed again that I would like to cancel. June 14th came and they drafted me and I still did not receive the form, and I was drafted. Upon noticing on my credit card statement, I called back expressing my frustration and let them know I never received confirmation of my request to cancel. The person was helpful, looked at my text correspondence and timeline, and offered to help and credit my account since I made the effort to cancel in time. So she emailed me a form and asked me a send it back. I did on the 21st, and heard nothing. So on the 26th, I called again. They said she was out of office and they didn’t see my form. So they sent it again. I asked them to confirm they received it and they said they would get with the original person that helped me regarding the credit. Now it is July 5th. I called again since I have heard nothing. They said it’s my fault for returning the form late and it’s their policy not to credit. I explained the original person I spoke with agreed to reverse the charge since I made the effort to cancel within the proper timeframe. Today they only want to use that charge as a credit for me to return and get a lash fill on a product that doesn’t seem to stay or have longevity. I am very disappointed in this business practice and how messy the process has been, and would not recommend this company to anyone. Pay more and go to an independent esthetician that has a better quality product and stands by their work. More so, go to someone that actually had care and concern for their customers and don’t have their hands tied by large corporate policies to take care of their customers when an issue arises. Unethical practice.
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June 2023 by Kayla Ware
My girl I go to is Sam, and I absolutely love her every time I explain to her what I want she gets it right on the dot. All the staff there is so sweet and nice and makes you feel comfortable. I have had some lashes get stuck to my bottoms ones but if you let them know they always fix it for youService: Eyelash extensions
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May 2023 by Alyssa Smith
First off, my overall experience was literally amazing ( it’s in the name lol). Booking an appointment was very easy, the manager Marissa was efficient in setting up my appointment all while being knowledgeable and explaining the different services and options availableMy lash tech was Monica and her apprentice Kora, and not only did they absolutely slay my lash install and make me feel beautiful and confident, we shared really great conversations that alone will have me returning for years to come.If you’re looking for affordable lash services and outstanding customer service, plsssss visit the amazing lash studio in Lake Mary.Phenomenal job ladies!!!!
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May 2023 by Penny Puente
The customer service here is awesome. I had a full set installed for the first time since COVID & they didn’t last as long as expected. I alerted the manager & she covered a new full set. These are lighter and I am hooked! I love waking up “like this”.
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May 2023 by Amber Hymes
I have never came to Amazing Lash Studio. I walked in and the front desk was great and scheduled me right away with Sam.I came back at my scheduled time and Sam was at the desk waiting for me Sam was great with great energy. She is every knowledgeable and was able to give exactly what I wanted off me telling her a description. I want to look like I have on eye make up ❤️Service: Eyelash extensions
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May 2023 by Grace Blakey
Alex and Karen always do amazing! I typically get a hybrid fill every two weeks. I’ve been getting my lashes done for about 3 years now. By using the cleansing foam and the lash bath brush I have really great retention :) I never trust another studio to do my lashes, Amazing lash studio delivers perfect results every timeService: Eyelash extensions
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April 2023 by Sakina dewji
First and foremost, I cannot recommend the Amazing Lash Studio enough. From start to finish, my experience was nothing short of… amazing.For my first experience at Amazing Lash Studio, I couldn’t be more impressed with their stunning customer service. I got my lashes done, they looked amazing but because it was my first time - I didn’t know what I was looking for and wasn’t completely sold on the length I got for my eye shape, Marissa and Kiley were sweet enough to book me in the following day to get them re-done so I would be able to walk away feeling 100% comfortable and happy. I was lucky enough to experience the work of 2 different lash technicians and I am happy to say that they were both extremely professional and made me feel completely at ease throughout the entire time.I cannot recommend them enough. If you're looking for a lash studio in Lake Mary, I would highly recommend booking an appointment with Amazing Lash Studio. You won't be disappointed!Service: Eyelash extensions
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April 2023 by Martha Keller
Incredible experience at Amazing Lash!! Full set of Mega Volume lashes!! They look wonderful!! Beautiful, clean and well-maintained studio with friendly, talented staff. Highly recommend!
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April 2023 by Brie Myers
Monica fantastic lash artist/stylist. Perfect every time. Long lasting lashes.The whole team is wonderful from the moment you want in the door.Service: Lash perms
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April 2023 by Heather A
Kate is absolutely amazing! So nice and gentle while applying the lashes! We had such a great conversation ill definately book with her again! Shes so professional,kind, friendly and a wonderful personality! Cant wait to go back!Service: Eyelash extensions
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April 2023 by kitti daniel
I love this location! I’ve never had a bad experience here and my lashes always look amazing. The manager Marissa is so sweet and accommodating. Would definitely recommend coming here to get your lashes done!Service: Eyelash extensions