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May 2023 by Al
I was shopping for my car from many dealerships in the east coast and Jennifer and Joey were the most professional, courteous, honest, and flexible dealership I came across. They went above and beyond to get my business. I was looking at an car from out of the state and I wanted as much detail as possible before I took my trip out there to look at the vehicle and they did everything I asked and more. They respond very quickly and also my car was meticulously detailed it was like new. Even after purchase Jennifer made sure all the out of state registration was all in order, they’re wonderful. Would definitely recommend them, you wouldnt believe how bad some other dealerships are compared to Lake Helen. Thank you both so much!
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February 2023 by Langel Donao
I just bought a car from here in great condition , reliable , and affordable. Off of my experience they’re honest people to do business with. I would definitely recommend if you’re in the market looking for a good used car. They try their best to get good , functional , reliable , and great looking cars at an affordable price point.
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October 2022 by Kimberly Ann
Joey and Jennifer made an overwhelming, stressful situation as smooth and easy as possible. I got a great car at a reasonable price (inflation has hit every facet of life). They helped me figure out the financing, and the paperwork went so smooth. I’ve had my vehicle for over 3 weeks now, and I am very satisfied with my choice. Jennifer made me feel at ease and comfortable with the process the entire time; communicated with me via text. She was also super kind and giving to my 3 year old daughter who was with me at the time. Very thankful and blessed I found these guys! Glad there are small businesses like this that are still honest and have integrity in the growing uncertainty of our times. I strongly recommend this business. They select vehicles based on quality, so you know you are getting a reliable one. Thank you again, Jennifer and Joey! #supportlocalbusiness
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September 2022 by Cody Ball
Joey and Jen at lake Helen auto made the car buying experience fantastic. Highly recommend and will definitely use again when the time comes. 5 stars!
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March 2022 by Domenic Rocco
Great husband and wife team! Stuck to their word and made buying my new to me Jeep Wrangler Rubicon an amazing experience! Thanks again Joey and Jennifer!Btw, I DROVE 3 HOURS TO BUY FROM THEM!
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January 2022 by Patricia Boykin
My wife and i can not say enough good words about jennifer's patience and understanding, our deal could not have been smoother, we have spent many grueling hours in other dealerships in the past but she made it very fast and easy all the way around, not to mention the vehicle purchased was great. We will be recommending them to all our friends in the future.Thanks again Dave and Pat.
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January 2022 by Bridget S.
I had a fantastic buying experience with Lake Helen Auto! I was in the market for a nice truck and they had a great selection to choose from. They answered any questions I had, was very prompt with the paperwork, and was just super friendly the whole time. It was nice to work with a dealer who gave me their undivided attention during my visit. I highly recommend them!
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January 2022 by Joshua Kiley
Jennifer and Joey were a pleasure to work with. They were very responsive when I was sending over items we may need. I am looking forward to potentially helping them with more financing needs in the future. I was also informed from the customer they were very happy with there service as well. They were pleased how smooth it was to work with them. Thanks Again Joey and Jennifer!!
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January 2022 by sunita bachoon
Called to asked how to fill out a application Jennifer her tone was not very nice so I was by passing that I was very warm and friendly so I had my identity stolen and I asked a very simple question due to myself not wanting to add or fill out the application online can I come in she had an excuse with a rude tone oh well you can come in but it would take hours so you can do it online after I expressed as a customer due to myself having something under my credit report just to protect myself never have any dealerships ever spoke to myself the way she has everything was oh so yeah no we not in the office so I asked if they work from home no we only by appointment ok so when is your next appointment no response she clicked Job well Done! Her boss must be proud of her and needs to give her a raise I can only imagine how many other ppl she brush off like that.
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December 2021 by Mark AndJennifer Martin
This made car buying a wonderful experience! It was evident right away that Lake Helen Auto knows vehicles and choose only quality ones for their customers! We bought a beautiful Ford Expedition and they took amazing care to be sure we received the best financing and warranty options! Our family will be lifelong customers, for sure!! Thank you, Jennifer and Joey for making this purchase a joy! God Bless, Mark and Jennifer Martin
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December 2021 by Marc Hughes
Car shopping is normally a bit of a hassle. Joey and Jennifer made it a breeze for me. I live three hours away and they were able to accommodate me and go above and beyond every step of the way. Hands down the best people I’ve ever dealt with from the auto industry. I could write a nine page essay, but I think you get the idea. Would highly recommend!
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December 2021 by The Holsh
These guys were awesome. I put in a request on autotrader on black friday when they were actually closed and they contacted me back immediately. We were supposed to meet up the next day but I asked them if we could meet then and they came out to meet us even though they were off. They made the buying process super easy and even met me half way on my trade in offer. The wife couldn't be happier
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September 2021 by Lisa Pearson
My husband and I just purchased a vehicle from this wonderful husband and wife team! Hands-down the best experience I’ve ever had in purchasing a vehicle. Would recommend them 10 times over for any vehicle purchasing needs. Extremely helpful, listen to everything, work with you, very personable and just seem to be down to earth caring individuals! You’re in the market for a vehicle highly recommend going in speaking with them
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August 2021 by K C
The best car buying experience I have ever had from a random internet search. Friendly, polite, accommodating, all of the things you want a vehicle transaction to be. I will recommend to anyone and when I need another vehicle in the future this will be the very first place I look. The truck we purchased was clean, well-maintained, and runs great. Thank you!
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June 2021 by Daniel Pacheco
Great people to deal with. Jeff and Jennifer were great. I would definitely recommend them.i purchased a 2008 Silverado. They did everything for me. I was in and out in less then an hour.