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July 2024 by Christopher Akins
Good service would recommend if you’re stuck on the road
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May 2024 by Jessica C
Doug was amazing. He was fast, efficient and extremely professional. I will definitely be using him again in the future as needed. Thank you for the wonderful service and experience.
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March 2024 by Wayne A.
They had me squared away in less than 30 minutes
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January 2024 by Rob G.
Swanson was by far the best experience I have had when needing a jump. I called and spoke with the owner and he promptly was able to send someone to me when I was stranded in the cold rainy night. Chad whom he sent showed up quick and went above and beyond to help me get going and out of the miserable cold rain. He even went as far as pulling his own battery out of his truck after all else failed and got my car running. I have already placed them on my speed dial and they will always be my first call from now on! They did not trick me on pricing like other lake city roadside assistance companies have in the past and was professional and polite and I owe these guys more than they charged me! I will not forget it and they will earn my business again if I am ever in need! Thank you Chad & Mr Swanson!
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October 2023 by Andrea Isamar
I prematurely posted a good experience but… I take it back. I was helped by Doug and tipped him well as I was so anxious/grateful over the whole situation… I leave and not 5 min later my car is have the same issue again. I didn’t expect for a magic fix and understand patching things up may not work, however I am disappointed in him not answering my calls or text to request more advice as it had not even been 30 min since I left his shop on his property. Sigh.
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July 2023 by Shanty Bessette
The cost for the tow was reasonable. However, our bank card was randomly charged again a month later, $250 extra for no apparent reason. It wasn't explained as to why & truth is it took a few weeks to catch up to the person for a refund. A lot of unanswered calls & texts led up to a reimbursement...thank goodness
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July 2023 by Michael Bridges
They did a great job towing my van a month ago. A little mix up but it worked out. I recommend them.
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May 2023 by allison hensley
Roadside assistance- came and helped me and my family off of the side of the interstate changed our alternator on the side of the road! Very helpful and caring family ran business!
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May 2023 by Caty Ruprecht
My husband and I were traveling from AL to Florida with our three dogs, baby, and horse. We stopped at a Love's gas station to fill up and my car started having issues. Turns out they had diesel in the gas pumps. Swanson towing came out and worked from 9pm until 4am on my car. They even took me to a hotel so my baby could rest. I highly recommend them!
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April 2023 by Mark Lubbers
Swanson towing was fantastic! Had me on the road in 30 minutes! The men that bailed me out were fantastic!
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October 2022 by Melissa Painter
Very unprofessional and rude!!!!!!!!!
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October 2022 by Sean Boutwell
Needed help with a tire change. They were quick to respond, friendly, did a great job and did the job quick with quality.Service: Tire change
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September 2022 by Edward Seamon
Got stuck in the sand and my 4wheel drive wouldn’t engage. Called these guys up and came right out and took 5 minutes to hook up and pulled me right out. Awesome company. You would be crazy not to call these guys ??????????
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July 2022 by Lia King
Called them for gas delivery because our insurance company gave their number as part of our roadside assistance. At first they said they were coming and then 30 minutes later when we called for an ETA since we’re sitting on the side of I10 in the July sun the man who answered tried saying it was a 100 mile round trip drive and he was doing it. It’s 13 miles away from where we were. 20 minutes. Finally he just hung up on us. Disgusting customer service. Don’t be in business or offer certain services if you’re simply not gonna do it and be rude with people requesting said service.
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May 2022 by Jack Fountain
My battery died while waiting for my wife at the Drs. office. My farm bureau towing service took about 3 calls and an hour to finally tell me they couldn't find anyone to help. It was getting damn hot inside and outside the car. The third call said he would find someone. Finally, they found Swanson. They(grandfather and young grandson) came quickly, did the job quickly, gave me some advice about an oil change. I would call them directly if I ever need a towing service again. You should, too.Service: Battery service
