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February 2024 by Brett Campbell
They are extremely friendly and kind! I called to ask if they would have a pin for my Citizen watch band. When I went in to see them, they ended up having the pin and just gave it to me. I know that it wouldn’t have been a big sale, but I’m also not someone who asks for/expects anything for free, so I was blown away by their kindness. 10/10 would recommend and I will be looking forward to returning the favor by giving them my future business. They epitomize what customer service should be, and I am hopeful to have the opportunity to help their business thrive. Thank you so much for helping me out!
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December 2023 by Vicki Tucker
Wonderful customer service. Love that this is a small local business. Brought in an old ring to have it looked at. The lady I spoke with was super helpful and friendly. I will be back for all my jewelry needs.
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November 2023 by Jennifer Green
Always able to repair and replace all the batteries in our watches. I’ve even purchased a few of their pieces. Very nice and well priced
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September 2023 by Gwen Bard
I'm saving the 5 star for when I pick up my items. Very knowledgeable store keeper, some to die for designed made here items. Custom pieces, vision, reasonable. I am excited to return to pick up my personal designs. Pricing is expected, reasonable. They know the gems and stones.Thanks, excited to return. I have more projects.
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September 2023 by Ashley Black
I came in and needed a necklace repaired. They said they would sauder it. And only clamped it shut. And still charged me for it being saudered. And made me still wait a week! To get it. They could have clamped it the same day I brought it in. And then want me to leave a good review for them. I'm just being honest. I should have called them when i got home and saw that it was only clamped instead of fixed how I was told it would be. Now it gets caught on my husband's shirt and breaks the same way it did before. I'm just going to find someone else to fix it. And count my losses because I know I won't get my money back.
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September 2023 by Thomas McCumber
Took in my old Seiko that needed new end piece on the watch band. They said they would search for it and get back to me. Called me in a day or two and said it was obsolete and Seiko customer srvc had no replacement. Told me they would check online and see what they could find. Called back and they had found same watch with band for sale at reasonable price. They got it and repaired my watch, and now I have hard to get spare pieces. Awesome service and great people to deal with, highly recommend them. Won’t be going anywhere else for my needs.
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September 2023 by David Donovan
Very friendly and helpful service! Shop is neat & clean with more selection than expected. Staff were very responsive to adjustment request and provided prompt service. Highly recommend and would use again!
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August 2023 by David D.
Very friendly and helpful service! Shop is neat & clean with more selection than expected. Staff were very responsive to adjustment request and provided prompt service. Highly recommend and would use again! Two thumbs up.
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August 2023 by tj jeffords
Walked in with a few items I wanted fixed. Walked out with a rolex! It's beautiful and the cruz's were amazing and both full of knowledge about all the items I needed help with. I had been researching rolexs and I wanted to make a purchase and couldn't believe they actually had a nice selection for me to choose from. San pedro has a great reputation in town.. lots of watches and rings !!!
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August 2023 by Jose O.
They gave my watch a "tune up" changed battery, new gasket, polished the diamonds, my watch looks GREAT, I highly recommend San Pedro jewelry and watch repair!!!
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June 2023 by Robert
Repaired my watch in five minuites while waiting. Fair price,and left and item to be engraved, fast turnaround, thanks..
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June 2023 by Benjamin Valdez
Stopped in to have some watch links removed, got the service I needed and happened to find a silver coin and broach at a reasonable price. The owners were very helpful and friendly. Definitely recommend to anyone looking to support a fabulous local small business.
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June 2023 by Sharon Marconi
I had work done on my Rolex and I have to say I’m beyond happy with the work they didI highly recommend them to anyone with fine jewelry or just to go shoppingThey have some absolutely beautiful pieces for the lady’s and men ?
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May 2023 by Rebecca C.
Went in for the first time today and was very satisfied with the high level of customer service, and the knowledge of the staff. Definitely worth stopping in to browse the nice selection of inventory ( found a beautiful topaz ring for my wife), or get that special watch repaired.
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April 2023 by Debbie Hall
I needed four rings resized and I had old jewelry gold and silver that I wanted to sale. Mrs Cruz spent a lot of time with me explaining and showing the difference in 10k, 14k or 18k gold. I also bought a gold necklace and and felt that I wanted it a few inches longer. They found another chain that was perfect. Ring repair was outstanding. Excellent service. The Cruz's -great people.
