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October 2024 by Michael Winsberg
I’ve only had good experiences here
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August 2024 by Howard Minzenberg
3 hours on the phone with Samsung....I said thank you and hung up....Was recommended by my neighbor to go to "Phone Shack". Called and a real person answer said cone on by and yes you can wait on your phone. Went there expand to Moe what issues I was having..when I was done explaining he handed me the phonebacand all done..He showed me and it worked...20??????????????????????
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August 2024 by Alexandra Kelly
Best customer service, went above and beyond to get my phone set up for me!
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June 2024 by Danelle Shoemaker
I brought my iPhone to them as one of the lenses was broken and the back had shattered. When I picked it up, we noticed that the lenses weren’t working correctly and the flashlight was broken. Without hesitation I was told they were ordering the parts and there would be no additional charge. Later that evening I noticed one corner of the phone wasn’t even and my phone case wouldn’t fit on correctly. I then dropped my phone less than a foot and the back shattered again. They called and told me the parts were in. When I went back to get the camera repaired I showed him the back and explained what happened and showed him how the back wasn’t on correctly. He made everything right with no extra charge. I am now able to use my camera like new and my phone case fits! Thank you for fixing my phone!
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May 2024 by Kasidey
First the website says it opens at 11AM came at 1PM and doors were chained up???? Weird y’all should have a door lock
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May 2024 by monica scott
Best of the best customer service.these people unbelievable knows every thing about phones .I strongly suggest them for any ? problems.
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May 2024 by Chad Gaskins
Ive been a long time customer at Phone Shack for 10 years at the least. One of the most notable and differentiating aspects of this business is the lack of turnover. Which by the way guys is a great thing !! you always know who you're gonna see they remember you by name if not by face . That may be one of the only perks to living in a small town! But the most important reason this should be your go to with all things tech is easy, all I'll say is if you admire honesty , knowledgeable staff and ALL THE facts.....this is where you want to be!!
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May 2024 by abdel abuayyash
One stop store
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April 2024 by Edith Gaddis
5 ⭐ store
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April 2024 by Anthony Coleman
Great store very nice customer service.
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February 2024 by Sam Al Hashlamoun
Best price
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February 2024 by Samantha Burdick
Zach with phone shack is awesome! He was able to very simply fix an issue that I was told by straight talk & Walmart, would cost me a lot of money. Customer service was above the others as well! ?
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January 2024 by Travis Hill
good price and service.
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November 2023 by Ruby May
Always great service good prices
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November 2023 by Deborah Ware
They were helpful
