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July 2024 by Linda Thiery
Juan was very kind and helpful! I didn't have some of my pictures backed up and he helped me figure out how to do that so I didn't lose any when I got a new phone.
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July 2024 by Learn Love
Juan was absolutely amazing! I was having the worst day and even worse luck with my broken phone, i had an extra and he took so much time to get things figured out for me that he didn't have too. The store was mins from closing and he didn't turn me away. Knowing i had to have a working phone to communicate with my son hours away in a hospital with his wife and unborn baby, he showed empathy and did everything perfectly. Please give this man a raise!
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June 2024 by Yillian
Dont go this store . You will regretted
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June 2024 by Shasta Hardesty
Don't bother with this place. These a$$$holes LIED to me TWICE and sold me the WRONG. PHONES. TWICE. Don't bother with the Moto G 5G Stylus 2023 model because the bug it has is the battery stops working at random within a few months.
I was supposed to have gotten the 2023 last year when I actually got the '22 model. This year I was sold the 2023 when I was told it was 2024.
Didn't find out until I went to get my 2023 fixed because of the battery when I was told it was charge port. No it isn't.
They also over charge you for a phone line. The big price includes the screen and case, which adds $30-$45 which THEY POCKET. Don't waste your time and money. The guy is an id10t and the girls are kinda shallow.
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June 2024 by OEGB Florida
Juan and Kenny are great guys thanks for the help
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June 2024 by HeavenLeigh Williamson
Juan is the best!!!! Kenneth is good too!!!
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May 2024 by Leslie Sasser
Went into the store to get a tablet that my daughter was buying me as a birthday present to add to my account. Yes my was an employee. Lilly, the associate that "helped" me decided to ask me IN FRONT OF ANOTHER CUSTOMER " do you consent to the purchase of this tablet that YOUR daughter is buying for you that she INSISTS you have to have?" I found this rude and disrespectful. She also talked down to be about what to do and not to do with the tablet like I didn't know what I was doing! Again rude and disrespectful! She was then trying to insist that we needed to buy yet another $300 tablet for my 18 month old grandson. She added insurance to the tablet without asking if I wanted it, she did not discuss any part of the purchase or what she was or was not adding. She then insisted that I have my daughter set up my new tablet like I didn't know how to do it! AGAIN rude and disrespectful. I am glad my daughter will no longer be working there! All this was done in front of another customer as well as my daughter who was at work there at time! I believe I will find another location to deal with if I really need to go in store!
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May 2024 by Brenda Lang
Sierra has always been very helpful and understanding she has went above and beyond to help me understand the phone and my plans
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May 2024 by Adam Dicks
The guy kinda got attitude when we asked him to explain why the bill was 20$ more than usually. When I said if you can't explain it I will just buy another sim card and air time from Walmart. He pretty much wouldn't answer anything else. So we left. I wouldn't suggest dealing with these guys.
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March 2024 by Carbattery miami
Every time I been to this store I been treated with a smile and professionalism, Ms sierra very helpful and attentive
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February 2024 by dennis blackburn
I needed to downgrade my phone plan and they were excellent considering I lost one of my two jobs and they help me out a great deal to get my monthly debt down very helpful I recommend very much we also have bought our phones there many times very helpful people
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February 2024 by mary drudge
$180 for only 1 of there free phones
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January 2024 by Mr Swag813
The manager was really helpful he deserves a raise was fast professional and actually helped I would never go to another metro store long as he's there A+
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December 2023 by Jerry Muncey
What a nasty set of lies these people use to sell you products. Traded in my phone for a discount. Never credited my account hid fees on my other accounts. 11y account holder lost my number switched carriers
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November 2023 by Skylar Murphy
Service was wonderful! They were super quick and extremely helpful. Worked with us to get everything set up and payments correct. Highly recommend!
