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November 2023 by A Hancock
We had a wonderful visit with, Elaine at the Lake City store. She was very informative and patient while we tried out every model in the store. It was well worth the time to visit the store and we are looking forward to many restful nights of sleep on our selection.
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November 2023 by Erin Hall
Man Elaine Was so informative about each mattress/pillow /mattress projectors we asked about…. We went with the purple mattress none compared in comfort !! This is the second mattress we have purchased from this store and both experiences were amazing definitely go check them out if you’re looking for a mattress. Nothing compares to a good nights sleepErin and Violet
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October 2023 by Karen Snelgrove
I totally took time picking the right bed for my physical needs. I've actually been there three times and each and every time Kay & another woman could not be more patient and helpful! On my last trip there I actually purchased two wonderful pillows and I cannot wait till they come! Just all around a great friendly experience! Hopefully I don't need a bed anytime soon, not planning on any more members moving back home. But if I do need another bed I know right where I'm going to go. Thank you
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October 2023 by gadget girl70 (gadgetgirl70)
Sales person Elaine is totally awesome. She’s a patient person ,explains things thoroughly and explains them again if needed, she is knowledgeable and knows her stuff ,she even had a few ideas and suggestions ,I remember her from the first time I met her over a year ago and she was patient and kind then and I got her business card and kept it and when I was ready to purchase a bed,I went back to see her.. and today I made my purchase not what I originally planned, but this was even better. I am very very happy and her coworker is very nice. Also, I just don’t remember her name unfortunately.
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September 2023 by TA Carolina
Janet was our sales person. She was great and I was able to find a nice mattress for a reasonable price, adjustable bed frame included at no charge. I definitely recommend Janet and Mattress Firm.
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September 2023 by T L L
After going through several mattress stores trying to find something I can live with, Janet was a breath of fresh air. She helped me pick out just the right one. She was very knowledgeable and didn’t waste my time showing me things I wasn’t interested in. No one wants to spend a whole day picking out a mattress. It was quick and painless.
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August 2023 by Pascale Richter
Janet is a once in a million excellent sales person. She is personable, friendly and 100% knowledable of the products in the store. The nicest thing, is that she never once pressured us into buying anything. She did nudge me in the right direction though! We couldn't have found a better person to buy out matress from.
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August 2023 by Suzanne Olivit
Janet was very knowledgeable about the products and very helpful. She was pleasant and friendly as well. It was a pleasure doing business with her.
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August 2023 by kathie thomas
Kay was absolutely amazing! She covered everything and made me feel comfortable through the whole process. She was genuinely concerned that I find the perfect mattress for me and made sure that I knew what my options were. Five stars for Kay!!
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August 2023 by Susan Hale
Needed a mattress for a spare bedroom. Spoke to Kay and she was very helpful. Called later and spoke to Janet and she placed my order to purchase a mattress. Great experience with both of them. Would definitely go back and recommend Lake City Fl. Mattress Firm.
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August 2023 by Mark Duren
The sales rep, Kay, was friendly and appeared knowledgeable about her products. She helped us find what we needed without appearing to up sale us more than what we needed. It was our second purchase from this store and it was a pleasant experience.
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August 2023 by Kelli Sheffield
I walked in 10 minutes before close and Kay the sales associate was still so welcoming. I told her my needs and within 30 minutes I was signing paperwork. She was very helpful!Thanks Kay?
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July 2023 by Macy Wells
Kay was wonderful in helping us choose a new mattress! Her knowledge of the products was a great asset in helping us choose.
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July 2023 by Jan Brewer
Elaine was super helpful and informative to help me find the correct mattress for a good nights sleep ! I would highly recommend her and mattress firm
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June 2023 by Lisa Nash
Stopped by just to look and would up purchasing a new bed. Sales people were very helpful and very knowledgeable. Will not get my bed for another week but looking forward to getting it.