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March 2024 by Anna
Very professional and helpful
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March 2024 by David Morgan
H&R Block was polite and very professional and had me in and out within an hour.
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March 2024 by Brenda DePalma
H&R Block in Lake City, FL is a wonderful place to have your taxes done. I highly recommend Jay Fraser.
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February 2024 by Ashley Nicole
Karla did my taxes 2 years in a row now. She is sweet and makes you feel like she cares and fast at getting taxes done fast and right.
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July 2023 by Mary N.
My go to tax advisor.
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March 2023 by Elena Perry
Thanks H&R Block for your great service. We recently moved from Washington to Florida and was not entirely sure what to expect. The transition was seamless! Great customer service!
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January 2023 by Karina Caquias
Really good costumer service professionalism and have my question answered
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September 2022 by Gin-Gin Fitzpatrick
Need to update the H&R Block system. Online gave the option for a Tues 8am appt today. I choose it, yet the office didn't open until 9 am.
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June 2022 by Irene Meredith
Shana was quick and efficient with my 21 taxes. Even though it was rejected she reached out immediately rather then, leaving it for the next day(week). I was very pleased with her effort to help me get all the missing documentation needed to resubmit my taxes for 21.
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June 2022 by Virginia Fitzpatrick
Need to update the H&R Block system. Online gave the option for a Tues 8am appt today. I choose it, yet the office didn't open until 9 am.
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May 2022 by Laurie Feagle
I've used H&R Block for years and so far see no reason to stop. They've always been quick and all very nice.
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April 2022 by Forrealiously Lauren
Everyone working at this location are wonderful, friendly, very professional and fast! Destiny prepared my taxes this year and the other ladies working in the office all helped and were so awesome in every stage of the appointment from beginning to end. Wish I had gotten their names as well, but the woman at the reception desk and the woman helping with early paperwork and preparation to get everything ready for Destiny were so sweet and helpful. It was busy, yet they cared for every client with such great customer service, professionalism, grace and kindness. Wish the world had more people like this in it. I can't thank them all enough for their help, patience, and amazing kindness. I procrastinated and waited until 3 days before the end of the season on a busy Friday to make an appointment. For that reason I was happy to wait however long was needed, yet the wait was not bad at all and they were so awesome. These ladies deserve serious kudos and recognition! Please see that they do!
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April 2022 by Hannah Dzienis
My appointment took no time at all, everything was laid out for me to see and my tax expert was very kind and helpful.
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April 2022 by David Howell
My tax Associate Destiny Hughes was very professional and nice. She was a pleasure to work with.
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March 2022 by Tyree Peters
Don’t go here if you have anything more than simple W-2 tax filing. My wife and I were treated like we were inconveniencing the agents and were passed around to see who would be willing to deal with our appointment. We had all of our documents neatly organized as digital PDFs and Excel reports to show our write offs ready to be emailed at a push of a button and the agent didn’t even want to entertain the idea of looking at what we had before completely dismissing us. Not only did she roll her eyes and make it blatantly obvious that she didn’t want to handle our case, but she even had the audacity to hand us the profit/loss forms to fill out ourselves (so basically do her job for her). If I am paying for a professional service like this AND I have an appointment I expect to be treated better than a walk-in. If you have your own business or even have a more than average tax return to do, get yourself an actual CPA. This was my first and LAST experience with H&R Block and I will never be doing business here again. I will gladly travel a half hour and pay more to do business with my regular CPA.