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January 2024 by Jordin King
My husband and I were on our way to Orlando for our honeymoon(driving from MO). His car died while we were on the highway, I called FastHook and they have been nothing but simply amazing. We called and Parker got a truck sent right away. Our driver, Tim has been so great to us. He helped us make a plan, made recommendations for hotels and did everything he could to make us happy. Once he dropped us at our hotel, he even asked us if we had gotten dinner and offered to take us to the store. He even helped us out the morning after getting situated with a rental to finish out our trip. We appreciate the kindness and support throughout this whole stressful journey. Thank you guys!
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January 2024 by Kara Blatchford
Had an amazing experience with FastHook! My Dad and I were driving from Michigan to Florida towing a boat and had a tire on the boat trailer fall off. We called FastHook and they were there within 30 minutes to get the whole boat/trailer towed. They are even fixing the trailer for us! Could not recommend them enough. They alleviated a lot of stress in a scary/stressful situation.
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November 2023 by Connie Glasgow
Absolutely amazingly wonderful company. Our car was hit by a deer on I75, couldn’t drive it. Called FastHook, they came in 10 min. Tim, our driver was a dream come true. Our 5 hour drive was a delight even at 3am ? clean cab, we were able to ride in truck. Very professional. Better than AAA❤️??Service: Car towing
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November 2023 by Mandy
I was in an accident that totaled my car. I've never had to deal with insurance and such for a major accident. I had one of my daughter's with me and Parker and Cassandra gave me a peace of mind and made me feel so confident everything would be okay.They said they would take care of everything and were so sweet and kind. I would highly recommend Fasthook Towing!! They are the best!!
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November 2023 by marina anderson
I locked myself out of my car at the gas station- googled lock out Service- called & Parker got to me in 10 minutes!!! . He had my car opened up in about three minutes - super fast. Can’t ask for better service than that! THANK YOU SO MUCH !!!!!!!Service: Car lockouts
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September 2023 by john hardin
Tim came out and picked up my tool cart and tool box, approximately 8000lbs and dropped it at my storage unit which was a very difficult job. He was amazing! Would definitely recommend
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July 2023 by Ellise Tapley
I want to say that our driver Mr. Smith was EXCELLENT!!!!We can not say enough good things about him. He was very personable and we felt safe and well cared for. We are more than pleased with the service we received and feel blessed that we were able to locate this service today to help us in our time of need. We and our vehicle had to be brought back to Central Georgia while traveling home from vacation in Florida —-100% Satisfied!!!! Would recommend this company to anyone.Service: Car towing
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July 2023 by Ashley David
My car broke down in the middle of the afternoon on a Friday, and Parker was there in less than 30 mins to help me out. Very helpful, and friendly. 100% recommend calling if you're ever in need of a tow. Definitely support your locals!Service: Car towing
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July 2023 by Ryan Cumbie
I am a paramedic for a local EMS company. We happened upon a disabled car. It was occupied by a homeless woman attempting to get to a friend’s house a few miles away. I decided to pay for a tow to her friend’s house. The dispatcher and driver were polite, courteous and helpful. However when I made the payment it did not go through unbeknownst to me. I was texted about 8 hours after by a number I hadn’t seen before that informed me the payment didn’t go through. I did not see or read this because I was driving. 8 minutes later another text came through that threatened to take the car back, place a lien on it, increase the tow fees and that this would happen if payment was not received in 30 minutes. It is vile to threaten to take a homeless woman’s car and to notify me via text 8 hours after a missed payment when I should have been called on the phone hours ago. Had I been sleeping like many do at 9:30 at night, this company would have taken a woman’s last piece of property as collateral to hold over MY head. I know that companies don’t run on good deeds and they’ve likely been screwed many times by those not wanting to pay for services they received but ways to avoid this are requiring payment before towing and improving communication with customers / payers. Despite this I would still use this company and recommend them to friend and family. I just do not appreciate a threat that I luckily dodged when many other customers simply wouldn’t have been able to avoid due to poor communication on the company’s end.Service: Car towing
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July 2023 by Seff Cleveland
Parker did a excellent job of delivering my work truck back home after I had breakdown, got it done as soon as I called and gave me a fair price.Service: Car towing
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June 2023 by Jerald Smith
Tim was awesome! He went out of their travel area to pick us and our car up. We had a serpentine belt shred apart on US 90 on a Sunday afternoon on 06/25. It was a very hot day and the first thing Tim told us when he arrived was for us to get in the ac in his truck. Tim was able to get us to an open repair shop and even went out of his way to bring us to a softball tournament which we were late for. I can't give enough praise to FastHook Towing and Tim. Highly recommend giving them a call if you need a tow.
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June 2023 by Roberto Cantu
Talk about “fast hook”! Called them on a Monday morning for a flat tire assistance and they were on site within the hour. Great pricing and customer service.Service: Tire change
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May 2023 by Angie Powell
The driver was such a great guy. He was so friendly and suggested a ford dealership to take it to. Very respectful and made sure you got where you needed to be safe and sound.Service: Car towing
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April 2023 by Trevor Eddings
The driver that assisted us was friendly and helpful the only issue I have is that when I called to ask for help I was told the driver was on the way when they were only 20 minutes away after calling multiple times for an eta at the office only to be told he's on the way he showed up 2 and a half hours later and was of great help. Maybe stop lying to people when they are already having a stressful time with car issues?Service: Car towing
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January 2023 by Kevin Mckinnon
The business owner Parker went above and beyond to help me get back on the road!Very nice young man! I hope I don’t break down again but if I do he will be my first call.Service: Special vehicle towing
