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January 2024 by Mary Pierce Allen (Bonnie)
Every time I go in the staff always welcoming me with a great friendly atmosphere and they are eager to help out
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July 2023 by B A
Terrible customer service and rude employees
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June 2023 by Mesha Villar
Scott was a great help! I wanted a thick, comfy, nonstandard sized rug to fill up most of the space in a small room. He helped me to find the most perfect one, down to the color, size, softness, and at a price that I was satisfied with.He wasn't pushy about making a sale either, which has made me feel uncomfortable at other furniture stores in past experience.Would highly recommend this store because of the staff courteousness and knowledge of inventory. They carry a great rug selection- varying styles, patterns, colors, materials, and thicknesses.I didn't pay much attention to other furniture types, but if I should need something else, you can bet this Badcock store will be my first stop.The only thing slightly negative I would have to mention is that the return policy is a super tight window. Probably not great for someone who is indecisive.The whole experience was quick and painless. I am super happy with my purchase. Plus, they played good music in the store ? the details, people! ?
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April 2023 by Hilda Harrington
I recently had surgery and needed a new recliner for comfort. The gentleman was very prompt and helpful showed us several comfortable styles, the purchase was made quickly and we were ver satisfied. Thank you for the great store service.
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February 2023 by Diane Murowany
Staff is friendly, prices are decent and quality of products are excellent.
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January 2023 by Noah Lamonda
James Lee is the greatest guy I’ve met at badcock and definitely exceeded my expectations when going into his store. Thank you James! 10/10 Recommend going to see him.
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December 2022 by Marilyn Edmonds
The staff at Lake City Fl Badcock is helpful, understanding and very supportive.
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November 2022 by Destiny Daniels
Linda is amazing to work with. Thank you so much for your assistance. My husband and I are loving our new washer and dryer!!
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November 2022 by Jim Thompson
It was pretty easy. And had everything I needed
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October 2022 by Tina Herndon
Great store, reasonable prices friendly staff. Everything went quick, smooth and seamless.
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September 2022 by gina manalis
The staff is very nice and respectful never had a problem with them
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September 2022 by Christina Gaylord
The staff are very nice and great to work with
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June 2022 by Joshua McMahan
The absolute worst customer service I have ever seen. I was in the furniture industry for years and never in my life would I be this unprofessional. On the day of delivery after several phone calls and not ONE return phone I had to drive to the store because all of a sudden no one is answering the phone. The gentleman said Welp Sir your delivery will be after lunch today but I don't have a better time frame then that. It was already 12:10 pm. The sales woman walked right passed me without even trying to figure out what she can do. I don't need a specific time but a time frame is ALL that I have asked for. Not one person can do that. No one can contact delivery to find out either apparently. I will be waiting for them to come to my door to waste THEIR time and gas so I can refuse the delivery. It absolutely disgusts me that they can and will talk and treat customers like this. TAKE YOUR BUSINESS TO ANYWHERE ELSE. Hell even the Amish can grow a tree cut the tree down build the furniture and deliver it on a horse and buggy faster than anyone in that store can answer a simple question.
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May 2022 by Timothy Thompson
Thank you guys from the lake city Babcock store. I really appreciate all of the help and special ordering you guys have done. And thank you for the respect you have given me and my family. The big plus is also the quality of service and quality of the merchandise we bought throughout the years thanks again Babcocks
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April 2022 by K. St. John
Staff is great! Polite and prompt service when buying furniture. The delivery folks are beyond polite and knowledgeable. Finding out when you will get your furniture is a bit sketchy. Pretty much gives anyone credit but more like a loan shark in the way that interest rates WILL be over 23% no matter your credit rating.
