Toy Stores in Lake Buena Vista, FL

“We are so excited to come to your store on my son’s Birthday, 11/26! So many friends have shared their experiences and can’t wait to explore and shop on his Birthday ?”

“It’s been a busy month since coming home from vacation, so this post is just shy of a month late — sorry, Chelle! But here it goes.

I don’t usually write Google reviews, but Chelle absolutely deserves one.

I was visiting and had my heart set on a specific sweater that was completely sold out — except for the one on the mannequin. Knowing I likely wouldn’t be back anytime soon, I asked around to see if there was any chance of getting it. Most responses were polite but along the lines of “if it’s not on the shelf, it’s not available,” which was understandably disappointing.

As I was leaving, Chelle greeted me with the biggest smile and asked about my day. I mentioned the sweater and she immediately sprang into action — making calls, checking with other staff, and exploring every possible option. Even when it seemed like there was nothing she could do, she sincerely apologized and wished me well.

Then came the Disney magic moment.

While I was browsing at another store, Chelle literally ran (in the cold, without a jacket!) to find me because she had searched the back storage and found ONE sweater — slightly oversized, but she wanted to make sure I had the chance to say yes before putting it back. Of course I said yes! I got the sweater I loved and will cherish it forever.

Chelle, you showed me exactly what Disney magic and next-level customer service are all about. As someone who leads a sales team myself, I can honestly say — you rock. You turned a small disappointment into a moment I’ll never forget.

I truly hope Disney recognizes you for the care, initiative, and heart you bring to your role. Thank you for making my visit magical. ✨”

“This is a nice small souvenir shop with some unique posable toy souvenirs. Check them out and while you are there make sure to look at the upper shelves for some vintage Star Wars toys and action figures.”

“So magical and beautiful ?! I loved this gift store and wish I could’ve bought so many things!! It’s so cool seeing others that love this franchise getting excited about the ride and shop. The store is pretty spacious and busy with shoppers.”

“Had a great time here on Saturday night! Super friendly vibe, and the staff were incredibly helpful. Ayisha was amazing—answered all my questions and made the experience even better. Can’t wait to come back!”

“Very fun spot to take the kids, especially after streaming the entire movie series! Taking photos in front of Buzz and Mr. Potato Head was a blast and so many gifts and toys to choose from. Definitely an awesome time!”

“This store is an absolute blast! A true dream for every kid (and every adult who still feels like one). Lightsabers, masks, costumes, and tons of Star Wars merch — all bright, fun, and super well-presented.

The atmosphere is electric, the staff is friendly, and it’s impossible to leave without a smile. Five stars”

“We bought a set of light sabers because all sabers where 30% off plus our DVC or Disney Visa discount. Bought $350 worth of light sabers (pre discount) but both light sabers has a manufacturer defect that went unnoticed by cast. We left the park, got to our resort room and started looking at them when we noticed the defect. For the cost, I believe they should open and inspect them before selling them.We had to drive back, park, walk the 10 mins from the front of the park to the back of the park in the light (for Florida) rain to have them exchanged. The staff exchanged it and made sure to inspect them to be functional before we left. The new ones have the same defect, HOWEVER it was 99.5% aesthetically correct vs the glaring issue on the first one being like 85% correct or whatever.So those hilts we purchased might have engineering issues and we got the “I’m clocking out in 5 mins and it’s Friday” version the first time around.The staff at this location though, all lovely and took care of us both visits. My deluxe resort I’m not happy with, they did require I go back and wouldn’t handle it for me and I thought that was annoying since we’ve used that service once before in California with no friction.Both times we had dinner reservations on property to attend and would not make it back before close. We had to cancel our reservations and eat McDonald’s instead but thankfully we explained the situation to the restaurant and the restaurant didn’t charge us the cancellation fee. I’m glad we had days after and could cancel but I don’t want to imagine if that was our last full day with Cinderella’s Royal Table too and an early flight the next day. That would be a nightmare.”