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“The employees are awesome. I get greeted by Name everytime I come in. Always friendly and helpful. If I’m sending packages, they always give me the best recommendations on shipping and packaging.”
8:30AM - 7PM
5366 Central Florida Pkwy, Orlando
Shipping Centers
“I think the man’s name was yogi but he allowed me to come in and do a package even tho they where closing and I ran in late. He was very funny and helpful! Definitely a nice face and personality to see when you walk into the store! There was another man to forgot his name tho, he helped me with taping my packages very friendly duo at this location!”
9:30AM - 6:30PM
5036 Dr Phillips Blvd, Orlando
Shipping Centers
“The service at this location was exceptional. Very friendly and helpful. Such a step above all the other Mail Centers. And they sell lottery tickets here, so I will no longer stand in the line at Publix.”
Shipping Centers
“From the moment I walked in you can tell the difference in customer service. The gentleman in the front was attentive and gave me multiple options fo rmy shipping needs. It was nice to hear about the history of the company and to see how personable my experience was. I manage a local business and will be moving my future shipping needs to this location.”
“I would never normally review a UPS Store but MAN, this place was awesome! We had to do an Amazon return for a vacuum cleaner that was broken. The handle was broken and couldn’t detach, and it couldn’t fit in the original package! We tried everything and the Amazon warehouse wouldn’t help (said they didn’t have a box big enough), Amazon customer support didn’t help (just asked us to put in the original package…which we couldn’t do), and even a vacuum store didn’t help (they just said we were out of luck).
We took it here hoping they could give us a box big enough to fit the handle in, and an employee, Johnny, went WAY above and beyond!! He actually took out a screwdriver and took apart the whole vacuum to help us remove the handle and fit it in the original box. He was awesome - I hope he gets a raise because this is the level of customer service you rarely see nowadays. We’ll be coming back here whenever we need to send anything in the future!”
“06/07/24 was my second time I shipped items, I had a great experience with Vikram, he was so nice with me, he help me so much, the first time was great too but I don't know the guy's name...”
“Dropped off an eBay item to be shipped and the service was quick and easy. I did not have a label printed out so they offered to print one for me for a small fee. Super convenient, highly recommended for shipping your items!”
“Excellent service and customer service, 100% recommended. Guaranteed your merchandise with the confidence of receiving everything without incident. Congratulations!!!”
“This is my favorite UPS Store location. I will drive past three other UPS stores to go to this store. The manager is always friendly and helpful. Disney should snatch up this store manager because he understands about providing outstanding customer service.”
“This is an excellent and reliable company to work with, they helped me closely trough the whole process to bring my 29 year old motorcycle from another country, was zero headache, he gave me update from every step, now we have the family completed.”
“Since the New owners took over this store prices dropped alot more items available the store is clean and customer service is #1 .The New owners Keeda and Dexter is very helpful. And their cooked food is delicious .we needed a store like this in Kissimmee.”
8:30AM - 7PM
12386 FL-535, Orlando
Shipping Centers
“I am a person with a disability and I am in a wheelchair. I was passing the UPS store in the plaza where it is located. After I passed the store there was a restaurant called the revolving hot pot. They had several benches blocking the way for me to go to the end of the plaza to the pizza restaurant. There was a down ramp but it would have forced me to go into the street where traffic goes by I felt a bit humiliated because this pedestrians passed by I could not get through to pass. This is I believe against the Ada regulations. Those of you who know this restaurant call them and let them know that it would be nice if they were more aware of the needs of a person in a wheelchair. Anyway out came an employee by the name of Jason. I quote Jason by saying sir let me move those ventures for you I am so sorry. I turn around and there is a young man that started moving the benches one by one so that I could pass through. Are you kidding me wow I just am not used two people offering help like that in a town where everyone is so busy doing what they do. I am a retired customer service and motivational speaker for IBM. I am dictating this text so please excuse me for grammar errors as I really don't have the time to go back and correct it I called his manager Hugh McPhillips and he said I tried to hire people that hav
e this type of personality. What a mindset this store manager told me that he has a wife that is disabled as well. I am here checking on my place as I am moving here soon and I certainly will be using the UPS store at 12386 State road 535 for all my package and mailing needs. Jason words can't express what your kindness meant to me. I practice random acts of kindness each day and my friend Jason you just did an amazing random act of kindness Hugh please acknowledge Jason as you said you were going to let's talk money I think he needs a $20 an hour raise LOL I know that's impossible just joking but this fabulous employee needs to be rewarded in some way thank you thank you thank you thank you Jason and hue the store manager. I know this is a long review but I just can't say enough about you continue making people's day. Keep that smile on your face Jason and you are a great asset to The UPS store family”
“(Translated by Google) Waoooo, such good attention,,, everyone is very friendly,, they helped me in everything,,, very good quality of staff,, I recommend it(Original)Waoooo ,,tan buena atención,,,todos muy amables ,,me ayudaron en todo ,,,muy buena calidad de personal ,,lo recomiendo”
“Absolutely wonderful people had a great time Amazon return just needed about 12 inches of tape and was rejected by the store on Dyer asked me to buy a roll of tape for them to send it back, these didn't blink a eye and was wonderful”
“Excellent service. My packages arrived on time to both my family in Colombia and Venezuela. I recommend them. When I asked them for package tracking, they responded quickly. I recommend this company.”
“The employees at this location are nothing short of incredible. Shavar was super helpful when I called ahead to ask a few questions. He was well informed and made the process so easy. This the best FedEx location I have ever visited and I will absolutely be coming back again.”
“Good afternoon, I want to share with you how grateful I am to your company, my shipment arrived correctly at my apartment in Cofressi Puerto Plata, I also thank Kirsy in Orlando FL, she gave us good treatment all the time with a lot of love and attention professional, we felt confident that everything was going to work out, in the same way I also wanted to thank the administration of the manguitos, where Ms. Carmen helped me at all times and despite some delays on the part of the port, she explained the reason to us, with a lot of love and good treatment too. We recommend Larimar for safe and reliable shipping. Thank you. Regards Maria Zunzunegui,”
“Rudy Export Orlando (even though it is located in Kissimmee) is the best consolidator and freight forwarder in the area. Prices are reasonable. They are trustworthy, and have never lost one of our packages to Venezuela. People in the warehouse are knowledgeable and courteous. You can't go wrong with them.”
“Kenecia was a great help to my daughter.
My daughter had a tight deadline to get a document signed and scanned while visiting Orlando. We were having some problems with adobe but Kenecia was able to get the program working and get the pages she needed printed and scanned. Many thanks!!!!”
“Roy is the best . I opened a mailbox 6 months ago . I felt blessed, he enjoys talking to people . I like the fact that this business help to small business . I lost my key ? for my mailbox and today I was able to get a new key .”
“Eric is my hero! He came through with a rush print job. Went above and beyond to make sure our posters printed properly and on time so our event could go off without a hitch. He was friendly, helpful, and efficient. He even offered restaurant recommendations! Definitely suggest coming to this FedEx for your printing and shipping needs. Ask for Eric!”
“(Translated by Google) Thanks for the attention to Miss Ana, very kind and friendly; The place with the wooden furniture where the cacti are is very nice ?⏰????(Original)Gracias por la atención a la señorita Ana, muy amable y amigable; muy bonito el local con los muebles de madera donde están los cactus ?⏰????”
“My mother and I had to send 3 packages to a loved one in the military, but we weren't sure about the best way to do it. It was our first time sending such a variety of things through a FedEx office, and we had many questions and concerns. When we first arrived at the store, Taisha greeted us warmly and made us feel like valued customers. She answered our questions and gave us several options for sending the packages. When more customers arrived, Marisol stepped in to help get things done quickly and efficiently. She was patient and kind as we asked more questions, to be sure that the packages would arrive safely. With all of the different price combinations she offered, we were able to find one that fit our budget and needs perfectly. As we were finishing with our packages, we saw how courteous Taisha and Marisol were with all of their customers. In the end, we were so happy with how they helped us that we went back and sent a 4th package that same day. We'll be sure to recommend this FedEx store and use it again in the future!”
“Standard Staples, organized in typical configuration. They had what we needed, and our purchase was processed efficiently. The staff person at checkout was friendly and accommodating. We would return, if the need arises.”
“I went into Staples today to have my daughters bridal shower invitations printed and was helped by Mya. She was FANTASTIC!! She knew exactly how to do what I was looking for and the invitations came out beautiful! Kudos to Mya!! Great employee!!”
“Best ups store in the area. Been coming here a few years. Gets busy at times. Very professional, & helpful. Good friendly attitude especially from the manager”
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“This UPS store is amazing! Even when the lines are long in the store, the workers are efficient enough that we never have to wait long. If you’re just returning a basic package from Amazon, they have a self-service kiosk that works great and is super fast if you’re in a hurry.”