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September 2023 by Madison Koerner
I highly recommend Kendra Scott at Disney Springs! Every single person who helped me (I went twice) was so kind so attentive and understanding! Joice especially was fantastic! After trying on some pieces with her I came back and purchased two beautiful necklaces! The guest service alone would keep me coming back.
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July 2023 by Kelsey Nichols
I love Kendra Scott, the store was nice and clean but my experience was ok and could have been much better. Saw a necklace in the window that I really liked and went in and they said the one window was the only one left. I said ok, I would like to get it how much is it? A staff member grab it and brought it to the register and said they left it up there for me when I was ready to check out and I confirmed with them twice that is was the correct necklace and I was reassured that is was twice. Upon getting to the register to pay for it they then tried to sell me a different necklace and I said no that isn’t the correct one, so they call the person over that promised me the necklace and he said that he gave it someone else instead, even though it was promised to me and I was thinking and reassured that was the necklace I was buying. I was very displeased and walked out. I am very dissatisfied with the customer service, and my experience.
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April 2023 by Roni Rodman
Went to Kendra Scott and Tara helped me! So knowledgeable and professional!Definitely come and shop!
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April 2023 by Brandon Polley
Classy place! We didn’t get anything but staff was nice and helpful.
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December 2022 by Brigitte L.
My daughter loves Kendra jewelry so when she saw the store at Disney Springs we just had to go in. The store was busy so we had to wait in a short line to get in. As we waited the staff member let us know about the specials they were running. They have a section of the store in the back where various pieces of jewelry were 2 for $60 which was a good deal given the individual price of these pieces were $55-$60 each. They also had a gift with purchase of a blanket with a $100 purchase. We found a few pieces on the 2 for $60 table and I ended up getting the bangle pictured which I'm in love with. Beware and inspect your jewelry before you buy. I picked up a few bracelets that were bent so I had to ask if they had another in stock. The one I got was the 3rd I picked up that they actually had another that wasn't out so I purchased!
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December 2022 by John D.
I've liked KS, we had plenty of them in Austin and slowly but surely they have spread their wings and moved somewhat nationwide. Not bad for someone who started in their home with $500. Seeing them here was a surprise. Even more so was the inclusion of a men's line - called Scott Bros. Starting off with a small section containing masculine bracelets, watches, necklaces and nice looking Apple Watch Bands in cloth, leather & metal. It wouldn't surprise me to see this line taking off like her others. They employees here were friendly and helpful answering questions about the men's line as well as other items in the store. If you're looking for something different for yourself or want a gift to give a stop here wouldn't be a bad idea
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November 2022 by Jordan Helvey
Nyla(or it might have been Niya?) was very nice and accommodating. She helped me at the color bar and gave me all the time I needed, while also offering her opinions on various stones! So happy with my purchase !
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September 2022 by allison mac
Mazi is the best employee ever. So helpful and sweet. I will never forget my experience here!!! So amazing!- NJ girls
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September 2022 by Stephane T (Stephane T)
Great customer service! Joyce the associate was very helpful and made sure the items I purchase fit perfectly. The staff is very friendly and professional. The mens selection is not on display like in most of the Kendra Scott store, but it’s I store and available. After choosing my items they process it from the back and it was ready in less than 5 min.
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July 2022 by Nicole
Marina is the absolute best! She was so helpful and helped me pick out a necklace for my birthday after much trial and error!My only complaint was the store manager. She made a very inappropriate comment to a women who came into the store in a wheelchair. She also wear expressions on her face which is not good in a setting where you are interacting with customers.If you go ask for Marina! She is wonderful!
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June 2022 by S A
Huge shout out to Marina for going above and beyond to help me pick out the perfect jewelry on my birthday weekend! I went through quite a few variations, and she was so patient with me as I picked out my favorite. I can’t get over how much I love my new necklace! Thank you so much Marina!
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April 2022 by Micah Rutledge
My friend and I had one of the best experiences ever at the Kendra Scott in Disney Springs! Hunter helped us pick out rings and stones at the color bar and was just amazing. She made the experience so much better. We had so much fun with her! When we left the store we couldn’t stop smiling! Hunter was the best stylist ever. Thank you guys so much for an awesome experience
