Sephora at Kohl's Lady Lake is a welcoming beauty destination offering a wide selection of products from up to 125 brands, including popular names like Rare Beauty, Sol De Janeiro, and Charlotte Tilbury. Customers can find makeup, skincare, hair, and fragrances in one location, with trusted Beauty Advisors available to help select products that fit various budgets and needs. The store provides a convenient shopping experience, whether in person or online. Reviews highlight a generally positive atmosphere, with friendly and helpful staff who allow customers to browse and try products comfortably. One customer praised an associate named Randall for going above and beyond in assisting with product options and finding discounted items, which led to a satisfying shopping experience and increased loyalty. Others appreciated the store’s good product selection and the opportunity to explore brands, especially those focusing on clean products. However, there was a negative experience shared regarding store policies. The customer, a professional makeup artist, was dissatisfied with the store's refusal to allow testing or viewing of certain lip liners and eyeliners before purchase, despite having a significant shopping cart. The cashier's strict policy and unhelpful attitude led the customer to leave without buying, expressing frustration and stating they would not return to that particular store again. Overall, while the store offers a wide selection and friendly service, policies and staff attitude can vary, impacting the shopping experience.
Desiree is such a good asset to the Sephora/kohls team. She’s extremely helpful and professional. I appreciate the assistance she provided me. Her attitude is stellar and I recommend to her management to provide a raise because of her commendable work ethic.
October 2025
Good and nice employees but please get some sincerely yours skincare other than that Good experience
February 2024
Everyone is so knowledgeable and friendly. I always love shopping here!
