-
August 2024 by Orlando Ramirez
Darlene helped me very kindly and had great service. She answered all my questions. She helped me a lot. Thank you.
-
August 2024 by Shana Carroll
Love Value Pawn!! ❤️
They always go above and beyond! Thank you Darlene and Heather for all your help and patience. Your the best! Logan says Thanks ?
-
August 2024 by Karina Gonzalez
Very patient and kind staff!
-
July 2024 by Alan Huddleston
I was very Happy with the service provide by Value Pawn & Jewelry. Sales Rep Darlene was very knowledgeable, and patient has she helped me with my selection, and I purchased a piece of jewelry I was very happy with. Darlene, I wish you much success you are a treasure.
-
July 2024 by Joseph Diaz
5 star service as always :)
Everybody is always so helpful & always look out for my items and loans
Karla & Heather are always super insightful & knowledgable
-
July 2024 by yeszi
I have been coming here for years and I love the staff ! they help me with great discounts on items or if I have any questions . I don't know about that last review but this store has been honest with me and I have NEVER had an issue with this store or staff . Customers need to come to this value pawn for wonderful customer service and for having more of the latest items in store ?
-
July 2024 by Jacqueline Parks
I had an item stolen from the store. Someone close to me closed my account without notifying me and then sold the item to someone else, possibly someone who works at the store or is known to them. I have not heard from any management or received any follow-up regarding this issue. I want to explain what happened, but it seems like the establishment is corrupt and the workers are not playing fair. It's not right that they are able to get away with this kind of behavior.
-
May 2024 by mekeal “Fade” john
Darlene the store manager was very helpful for my first time ever pawning an item
-
April 2024 by Misty Rogers
I just happen to be in there the same day their district manager or whoever it is that oversees the stores in that area was there her name is Mary Rose I cannot believe the professional Service that I received the attention and the knowledge that they had on the items that I would like to purchase and the items that I sold to them was just simply amazing. Best prices very negotiable when purchasing their items and hands down best customer service ever. I will continue to go through them for any of my loans or to purchase jewelry tools electronics and firearms.
-
September 2023 by Omayra T.
Customer Service SUCKED! We walked in & one of the ladies looked at us up & down as if we were low lifes & walked into the back employee area leaving only the one to FINALLY ask if we needed help. Then unfortunately there was limited inventory of jewelry to browse & purchase. Besides the fact that the employee would not take the jewelry we wanted to look at out of the case & only gave us prices. Definitely NOT coming to this Value Pawn!!!
-
September 2023 by Gena Capanna
Darlene was super helpful, I would definitely go back and recommend the store to others.
-
September 2023 by John Marcel Bravo Villalobos
Excellent service
-
September 2023 by Marcos Cruz
Everyone is very friendly, attentive and respectful, they are my professionals, they are a great team!!! Darlene and Heather are the best:-)
-
August 2023 by Donald Redemske
Always good times when I enter the store great happy staff always smiling and even brought my loan to my car.Will recommend.
-
August 2023 by Jose Figueroa
The staff r amazing real good deals I am happy customer and will be returning for future purchases from there outstanding customer service to their honesty and there knowledge of products phenomenal service from when I walked in until I walked out of the facility…… Darlene and Karla… heather….. store manager heather and they are so fine women wink wink