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August 2024 by Grayland Martin
Doesn’t surprise me to see such a low score.
This is the only ups store that doesn’t let you email the store to print something out. I emailed the store my documents and they refused to print them.
Then I had to wait 15 minutes to use their one computer because the customer prior was confused about how to use it.
Once it was finally my turn, the system took 10 minutes to reboot.
Won’t be coming here again.
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August 2024 by Debbie Guldenschuh
I've always had good service here no packages ever lost everything returned or sent as requested
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July 2024 by Stephen Sheehan
Helen was professional and patient with helping me return an Amazon package. Great service!
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July 2024 by Mitch Rubensteen
Where do I even begin, the old man who works there is extremely rude and nasty. He claims he’s the owner and won’t even provide complimentary tape to close a box to ship. He is the most unprofessional individual I have ever had to deal with to ship a package. I don’t understand how you work in a customer service position to ship out packages and you are nasty and rude. I seriously couldn’t agree with the 1 star reviews on how bad your store is and the service you provide. I will never be coming back here
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July 2024 by ommie Rivera
I would give a 0 start but have to give one to write the post there and older guy here with a strong Southern accent who is very unprofessional I could say he is racist very rude he throw some papaers at me and some back money very rude I call the store asking for his name and the woman who answer did not gave me his name and hang up the phone on me when I said I was calling to report him UPS you need to get rid of this employee make your name look bad I’m a regular customer and this behavior is unacceptable from this man this happen today July 15 2024 at 9:50 am
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July 2024 by Sixto Chavez
What a horrible experience I just went through, the young woman who helped me didn't want to help me. I don't speak English but she didn't have the intention of helping. I took out the translator and her face was annoyed...we know that there is a language barrier but the one who wants to help HELP….and I just wanted to return something from Amazon…..I left the store….
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June 2024 by wellington valdez
Worst customer service
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June 2024 by Ivelisse Laboy
The UPS store owner off Dyer Blvd. offers great service! Thank you!❤️??️✝️?? ???
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June 2024 by Review Account
Very rude lady at the counter . I came in today and this younger girl attended the lady infront of me very rudely and dry offering NO SOLUTION . I came next looking to print something and she said there printer wasn’t working with attitude. Please work on customer service , after looking at other reviews it seems like this store is doing it on purpose .
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June 2024 by Daniel Galán-Kercadó
They have a small kid (maybe 10 years old) serving the clients. He told me I can’t use the tape at the desk, that I had to pay to use it.
Then the manager came with an attitude. Way to go UPS store.
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June 2024 by Angel Soto
The worst costumer service, people there is extremely rude, it looks like they hate working there.
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June 2024 by Maria Mardo
Terrible service, fatal attention, everyone with a bad attitude does not know how to work with the public
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June 2024 by Odette Tho
Not even 1 star. What a bad experience! Poor customer service and it seems like the staff is doing some fraudulent business, since they kick you out of the store the moment you start asking questions they don’t want to answer. It is very respectful they way they treat customers and they way the staff cover each other when they’re acting in a irrational way for no reason. Business is business and it seems like this is owned by a group of freshmen hanging around for fun. Absolutely unacceptable and unprofessional.
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May 2024 by Cesar
I opened a P.O, Box account, a young girl helped me and then a Mr. The attention was good. I left the card with the P.O box details, and that same day they sent me an email with the details. I think they provide a good service.
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May 2024 by Gregorix Estevez
The worst ups store i ever been,the lady up front is never whiling to help you on anything
