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April 2024 by Jaden Oshea
They are always super awesome when I have been here, great security. Friendly staff. Clean storage space, good experience as a customer. This will always be my go to U-Haul!
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April 2024 by Marquette Signature
Worst experience ever!! Demand a receipt & lock up receipt or get locked out!! Still get locked out & then fight in court. Wasting my energy Buyer beware storage will be locked out when paid with a zero receipt. Until, rectified this review warms others of my devastation of financial losses, emotional distress as my son fights for his life as I was lied to & nobody wants to think owes $0 & get lovked out.!!Get a receipt & lock it up or they will lock you out when paid as agreed !!The nice Tyler you think is not as nice as I thoughtt. His manager priced something in receipt, in wroting & balance circled by her 2x & they reneged on storage & then states well you had a free month.Yes, the free month entitled to bc rented a truck and brought the truck to their lication bc in need of a truck. Did them a favor going out of my way to be nice!!No matter which one i chose it would been a free month. No favors by Tyler or that location. It is a uhaul benefit first month free.I rented multiple storages at the same time bc of hurricanes. I had 15x25 in Savannah for nearly 4 years paying over $8500 to donate everything after rats ate through boxes. But, they worked with me & kept their word. I left happy.Moreover, at the same time had 2 NC storages & 1 VA & no issues.Careful they give you amount owed & then you pay with receipt and they lock you out. They were arrogant, unempathethic as my son in a hospital fighting for his life daily. It cost me financial losses, emotional distress & anxiety.I relied on the reps words “DETRIMENTAL RELIANCE!!”Go to Celebration or anywhere bc they can not be trusted. They should be accountable & unless rectified to zero balance will not remove thos & taking action against them. It is my livelihood. Caused a snowballing effect of horrofoc nightmare. Go elsewhere!!
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April 2024 by Randy Wells
Friendly staff, easy in and out. Truck was a little dirty when we picked it up, but wasn't a big deal.
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March 2024 by Ramon Contreras
Security and service
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March 2024 by Cellme12
Installed a hitch on the new 2023 Chevy Traverse. Excellent job and fast.
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February 2024 by Lisa Reneer
Clean vehicle, prompt service at pick up. The staff was really nice and helpful.
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February 2024 by Jose a Vazquez
Good service
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January 2024 by chris nelson
I have been with U - Haul for a long time, and I have never meet a staff member more help full.Massive shout out to Tyler, he went above and beyond for me.Thanks again Tyler, for looking out for this Vet.
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December 2023 by Anyavi Hilton
The best u-haul around. Great customer service plus the owner, Tyler, is super hot ?
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October 2023 by Josiah Kenyon
I'm always shocked to receive good services in today's day and age. We received great service here! Nice people, patient, informative, didn't try to rip us off (fair), helpful. The process of renting a u haul was easy and quick- no crazy hidden fees. We paid just under $100 for 100 miles with a 9' van. Thank you!
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October 2023 by Liz Hutto Leon
Wow what a smooth trailer drop off experience! There was a man waiting for us as soon as we pulled in to help us drop it off. I didn’t have to take a bunch of time to take pics and do a mobile drop off. We were in and out in less than one minute! Thank you!
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September 2023 by Casey Graebner
Super awesome customer service. Used storage and trucks!
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August 2023 by Nam H
Truck was clean and easy to pick up.Docking a star because I wish the wifi worked after hours so I could have returned the truck easier. As someone outside of the country, returning without mobile internet was quite difficult.
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August 2023 by Carol Ames
U-Haul as gone above and beyond with the price of the rental trucks. Just because people are moving in and out of Florida you decided to charge $500 or more to rent a truck ?. Shame on you for price gouging. What about doing the “right” thing for people? It’s all about the money ?. Now more than ever we need others to be nice, and accommodating for everyone. I will report you for price gouging.
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August 2023 by Americas Hennessey
Just must say staff were great enjoyed my rental experience for vehicle as well as my storage thx and great job