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September 2024 by Elliott Hernandez
You want professional service ask for Willie. He's a Doctor on windshield repair Surgical repair and very clean. Company is lucky to have him. I am very happy Excellent job.
Thank you Safelite.
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September 2024 by Mia Kaiser
Harold did an amazing on my Job Order
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August 2024 by Osmar González
Professionalism and quality in a Safelite name
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July 2024 by Martin Sliacky
Absolutely the worse experience with this company, their customer services and their technicians!
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July 2024 by T. A. Wright
I am highly impressed with the service and the technician. He replaced my windshield in under an hour! Also, we was super nice, friendly, and knowledgeable. I couldn't ask for better service!!!! Thank you.
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July 2024 by Stacy Eheim
Do not go here unless you want to have a simple task spread out over 9 weeks and 5 appointments because they cannot communicate between the office and technicians. Honestly, weaponized incompetence.
1st technician that came out was great, and let me know he could replace the glass but the trim would probably get broken in the process because of the car's age and sun damage. I opted for him to order the trim and replace the glass and trim when the parts came in, which he said 3 days. I got a text that my next appointment was scheduled.
2nd technician comes out, replaces the glass but informs me he broke the trim and would have to order it. I am confused, because I was under the impression that this is why I rescheduled, to have both done at once. He doesn't know anything about it and tells me he will order it and have his manager call me. I get no call, or update.
A week later, I call to see if the parts have been ordered. Nope. But they'll order them now and schedule me for another appointment in 2 weeks. Get a call from the 3rd technician on day of appointment saying he doesn't have the parts. He will have his manager call me. I get no call. But I get a text that another appointment has been scheduled, who never shows up.
I call again, the parts haven't arrived. It's been over 2 months since my original appointment. I finally get a call back that the parts are in. Good God, finally! I make another appointment. Oops, turns out they scheduled it in shop instead of my location (I don't know why, the other 4 appointments were scheduled for my house)... so 5th appointment almost 3 months later is also a bust. My service is still not complete, and I fear I will die from an aneurysm before this is handled.
Go somewhere else.
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July 2024 by Rich Yahney
Great service by Carlos! Fast, efficient, thorough, and friendly!
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July 2024 by Yohannes Woldeabib
Poor customer service. They will never finish anything on time. I have to wait 3 hours for glass replacement. No one should came here
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July 2024 by Richard Gómez
I recently had a disappointing experience with Safelite. I dropped off my vehicle at 10 AM for a windshield replacement, and although I was two hours late, they assured me the job would be done. However, when I returned at 6 PM, I was frustrated to find that no work had been done on my vehicle. This lack of communication and follow-through was very disappointing. I hope they improve their service and reliability in the future.
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June 2024 by Thomas Fichtel
Windshield leaks. Trying to talk with rep. It is impossible. The computer is king. Unusual circumstances. Big beauracracy isn't better.
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June 2024 by Michelle Alvarez
Went in early and took me in right away didn’t even have to wait for my appt time. Illyas was great and fast. Thank you for the great service. I really recommend this place.
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June 2024 by Austin
I was a little skeptical having my glass replaced by a third party outside of Tesla. But, my insurance set me up with this location here for a replacement, and I will say I am really happy with how well they did. My tech was Felix, and he was fantastic. It seems the glass was installed perfectly, no odd sounds at all. It was also OEM glass. Thank you once again, this was a job well done folks!
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June 2024 by coffee and latte
Horrible experience!!! My appointment was set up at 11:am... and they started the service at 12:25pm!!!!! And they finished at 2 pm.. and I remember clearly when they told me it was 1:30 to 2 hours.....
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June 2024 by Frankie Vazquez
Very professional and friendly answers all my questions
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May 2024 by Angeles Davis
People there very helpful
