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February 2024 by Catherine Casmir
Absolutely awesome was helped by a associate and explained how to use product I was purchasingExcellent service
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February 2024 by Nilda Rivera
???❤?
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February 2024 by L P
It was the worst place I've ever bathed, my dog came back with the same smell as it was, below the ears and under the neck. Pessimo. Never again.
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February 2024 by Jeremia Frias
Always love to come here after vetco to get things for the fur kids.
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February 2024 by Deborah Johnson
Jeannette was our server and is amazing!!!!! Great experience. Will be back soon!
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February 2024 by Maria Jose Orengo
I’ve taken my dog to the Petco groomer twice. He is a 5 month old Toy Poodle and he is very friendly and gets excited when he meets people. The first time they explained that they would be doing a puppy cut just to see how he’d react to the clippers and all that. When I picked him up you could tell they trimmed his nails and cleaned his eyes but that was it. They said that he was great and that next time he could get a full haircut. I was charged around $55. So I took him a couple weeks later for the full haircut and from the moment I checked in the employee that checked us in was putting every excuse to not give him a full haircut. It looked like they didn’t want to do it. First it was that they needed vaccination proof, we gave it to them, then they said that they weren’t sure how he’d react to everything so I told them it wasn’t his first time there and that they had told me he was ready for a full haircut. They kept saying that they had to see first. I showed them photos of the haircut I wanted which was just really short hair all around. They even brought the clippers and I showed them how much I wanted them to cut. So we left and when we picked him up they said that he was a difficult puppy and that they had to hold him between two people so they did the best they could. My dog literally looked so choppy, it looked like a kid cut his hair. They didn’t clean his paws, didn’t clean his ears and got an ear infection, didn’t even cut his hair around his ears, and didn’t cut his hair around his butt area/ anal gland expression. On top of that they charged me $67 and ASKED for tips. I am never going back there. They stole my money.
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February 2024 by Brian Groth
Went and used the self serve dog wash. It's $20 no time limit. Very handy. Worth it.
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February 2024 by Fitness Savage
Liked layout of store, Staff helpful. Didn't find what I wanted unfortunately
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February 2024 by Josian
Great place for pet products. The location that's always good is at the loop in Kissimmee.
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February 2024 by Y Franklin
They was very nice
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January 2024 by Brian D
Staff was helpful
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January 2024 by Greg Sparling
Went in after Christmas. Nothing was reduced and on sale. Prices were higher, wasn't overly impressed, nothing special. Went to PetSmart where several things were on clearance.
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January 2024 by Doris Garber
Workers very nice
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December 2023 by Monica M.
I'm posting a one star only due to what I saw today. I was watching through the pet grooming window, while waiting to be waited on. One of the groomers was attempting to trim a dog's nails and the dog was very distressed. The dog kept pulling back and turning its head (while hooked up). The groomer would not let go of the dog's foot as the dog continued to twist and pull. Its leg was stretched out as the dog twisted. This was very upsetting to me and another customer that saw the interaction. I hope this is an isolated situation!
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December 2023 by Andrew Savaria
I can’t say enough about the wonderful experience we had with the grooming staff. From the young man who checked us in and took the time to patiently help us confirm our pups shots were up to date to the wonderful young lady (Alayna) who took such good care of our pup and gave her the best grooming experience she’s ever had. She looks amazing and more importantly she was well cared for.