New Balance Factory Store Kissimmee is praised for its friendly and helpful staff, providing excellent customer service. Reviewers appreciate the knowledgeable team, who assist customers in finding the perfect footwear and apparel for their needs. The store offers a wide range of options suitable for all family members, with competitive pricing on both old and new styles, often featuring sales such as 30% off retail. Many customers expressed satisfaction with their purchases, noting the perfect fit and comfort of their new shoes. Special mentions include individual staff members who went above and beyond to help, demonstrating patience and expertise, making the shopping experience enjoyable. However, some customers pointed out the lack of restroom facilities, which could be an inconvenience. Overall, the store is highly recommended for its warm atmosphere and dedicated team, making it a great destination for athletic footwear and apparel.
Friendly staff and helpful. I was looking for a pair of running shoes and was given excellent knowledge on which one was the best for me. I ended up getting 2 pairs with the sale they were having. Will be coming back again for more in the future.
August 2025
The store provides an excellent range of options suitable for all family members, featuring competitively priced apparel and footwear. Its strategic location further enhances its appeal.
May 2025
The creew was very helpful and patient with me as a very ignorant client. They were all very nice and really helped me pick the most convenient styles for my needs and personality. Good team work. Thank you, Cristian 😊, he was my boy who went the extra mile searching all the options for me.
