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August 2023 by Hector M.
never too busy with these people they rip you off I got a bracelet made, and I send it to make her bigga and I never got it back either my money 2k loss
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April 2023 by samia samiaterghi
If I could give 0 stars I would. I came all the way to find this place. Walked in there was some lady cleaning the jewelry and I asked if I can sell my gold jewelry necklace and gold earrings, she asked do you have them with you I replied YES I do. Next when she saw she referred me to go to a pawn shops that’s nearby. I asked her if that’s the case why don’t you guys put that on your store. She just looked at me. Told me to go away. It was very rude of her and shouldn’t talk to customers that way. This was my worst experience and this was my first and last time going there.
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September 2022 by Bill Mac (The CBD GUY)
no one pick up the phone I see
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May 2022 by Maritza Martinez
I have a really good experience with the owner. I buy a couple jewelry for him and I never haver any problems with this people. Excellent service and excellent prices.
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May 2022 by Alfredo Baguer
I bought a 13 mm 9 inches cuban link bracelet in siver for $925. After some research and have it appraised, the bracelet is only worth around $200. ?
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December 2021 by A L.
Ordered a Christmas gift October 14, was told to give about 2 week turnaround time, and to date have been given excuses 12/10/2021. I have been returning to the store every two weeks for update and lastly given a Business card to attempt to call them since their business number is out of service as listed on their website. Requested a refund, and was told that they switched electronic payment companies to request my bank to do a "charge back." Stated by Veronica Alomar(Mr. Gold's employee stated that she was the jewelry store owner's sister" refused to do a cash refund and stated since it was paid by debit card. Debit card payment completed more than 40 days ago - enough time that the payment cleared the bank, to which they have collected interest on money they have not produced merchandise. Reported to my bank which they will investigate and handle as fraudulent if they don't release my funds.
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August 2021 by Sigfredo Lozada
I ask to get done a custome piece and it took 3 weeks longer than expected plus when it was done the piece that I order it was totally different as the one that I want it. If I have the option of giving them 0 stars I will. Never will do business with them ever again.
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June 2021 by Malay Maynard
They are very dishonest and unprofessional I wouldn’t recommend doing any business with them all there jewelry is fake and over priced
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May 2021 by Julie Paparelli
It's going to cost more in legal fees but it's worth getting the point across. Terrible business!! Completely Dishonest!!
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May 2021 by Lg Gonzalez
Excelen place to do bussiness ,coustomers services 1A plus
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May 2021 by James Vega
The people are nice but it's a jewelry shop you have to be nice in order to sell but they're very very expensive they come up with every trick in the book to try to get it to sell you something
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April 2021 by Anselmo morales
*WARNING* DO NOT SPEND YOUR MONEY HERE! They will give you the runaround for a very long time.
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April 2021 by Robert Cannon
Please I repeat please don’t do business with these people they are a total scam and will take your money.
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July 2020 by Leyshka Lopez
I am still waiting for my chain since February 2020 and they tell me they do not find it or they do not know about it??????????
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June 2020 by Ada R. Marchi
Very poor service at the costumers