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“Had some issues regarding my locked phone and website support was sending me in circles for weeks. Finally went to the Verizon store nearest to see if someone would finally help. Cordell greeted me and was more than willing to get my situation sorted. Went above and beyond to try and get my phone unlocked. Still waiting for an outcome on the unlocking but im appreciative of his efforts. Thank you Cordell.”
10AM - 7PM
2979 Vineland Rd, Kissimmee
Mobile Phones
“I recently used cellphone express repairs for my phone repair, and I'm impressed. The staff were welcoming and quickly assessed the issue. They repaired my device efficiently within the promised timeframe, and it now works perfectly. Their transparency and professionalism made the experience hassle-free. Highly recommend them for any phone repairs!”
“Excellent customer service Martha Ligia the person in charge to fix the cell phones was amazing she is a genius to fix phones thanks you to have people like her because we save a lot money and time”
“We walked in and were greeted right away by Ben. He was absolutely amazing! Helped me fix the issue with my phone and helped us save money on our bill. Plus got me a great deal on a watch and we still ended up paying less monthly! Dude was funny and so nice. This will be the only store we go to from now on! Thanks for being a cool dude Ben!”
“Matthew the manager at Cricket assisted me in the most impressive Customer Care I've ever received in a retail store. I was having a lot of issues with T-Mobile and he ported my son's number and mine. He transfered all apps, data, phone numbers, pictures and on top of that, he hooked us up with HBO Max and gave us a way better plan with truly unlimited data with no slow downs like I was experiencing with T-Mobile. Once again, this gentleman's customer service goes above and beyond of what I have ever experienced. Cricket haves a great acet with Mr. Matthew on board.??”
10AM - 7PM
1628 Pleasant Hill Rd, Kissimmee
Mobile Phones
“Roger is the best!!!
I have fixed my Samsung 21 Ultra that had gotten ran over by multiple cars and it is brand new!!!
His attention detail and experience is worth every dollar.
I fully recommend him for any repair.
Great work and at a reasonable price.
Roger was phenomenal with fixing my cell phone. My phone fell and I ran over it several times and now it's like new. Their attention to detail and experience makes up for the price of the repair.
I recommend it with any arrangement. Excellent work and a reasonable price.”
“It's not the first time I've come, I've come for other phones years ago and I've recommended people, the truth is the service and quality of this place is the best, they do the job super fast!!! I recommend ? %”
“My MacBook Pro’s screen went blank all of a sudden. I researched repair stores with the best reviews and ended up here. Best decision I could’ve made. Martha was super professional, attentive, and available to answer any questions I had. She ordered the pieces she needed for my repairs and as soon as she received them she contacted me. She fixed my computer the SAME day and it’s working perfectly. I highly recommend her services. Competitive prices too, I went to 4 different stores and she had by far the best rate. Thank you Martha!”
10AM - 8PM
1984 E Osceola Pkwy, Kissimmee
Mobile Phones
“I had a wonderful experience! Excellent costumer service. Wonderful attention and service from Johayra, she helped me select a cell phone suitable for my needs. I will ask for her when I come back!”
“Mateo and Lexis solved the problem we had with our process of transferring the information to the new device, unlike Vivi, they delayed absolutely everything and we spent more than 2 hours in the store.”
“At first I thought it would be nice but I didn't know the phone type so anger took in,then six months later try again it's been working ok.so I say thank to apple tech and my metro,and two lady of metro store thanks for understanding Bless you Both Take care ????????????? so far I wish you both kindness and happiness God Bless ???? I hope the best ?????????? ?”
“Kelvin was very informative and incredibly helpful. He made the transition effortless and I left very satisfied with the service I received. The team worked very well together and assisted other team members when needed. The store was busy but we were all in great hands as the lines flowed smoothly and quickly. Thanks ?”
“Beverly was incredible she was extremely helpful and friendly she made the process so much easier and fast. She explained everything perfectly to help me understand. The guy that was working wiry her was also super friendly. I would recommend this place to anyone anytime!”
“Leomarys allowed my experience at cricket to be a great one! She is knowledgeable, did a great job in making sure all my needs were met and really just turned a negative day into such a positive one! Not only is my new phone great but the cellular service and with my store experience, it was just perfect! Thank you Leomarys, your doing such an amazing job taking care of your store and clients! You deserve the recognition ?”
“Service of excellence!! The girls are very friendly and the store is clean!! Everything very organized!!
A calm atmosphere, everything flowed in absolute order!”
10AM - 8PM
3160 Vineland Rd Ste 1, Kissimmee
Mobile Phones
“Stop by just for a screen protector but found the deals cricket offers are INCREDIBLE! 10/10 customer service as well, Lirey was very helpful and explained everything clearly.”
“Leo has surpassed our expectations. We just not only saved money but also got more telephone with less monthly payment. Thank you, Leo, for the outstanding service.”
“Great service by the representative this person actually knew what I needed and the solution for the issue that I had. I'm pretty sure that the rest of the team would've done the same thanks management and thanks my representative Mr. Enrique Santiago...thanks”
10AM - 8PM
2256 W Columbia Ave, Kissimmee
Mobile Phones
“We had a representative Christian and he was amazing. I suggest everyone go to his quick use efficient and he was on time and did everything wonderful thank you so much for Christian.”
11AM - 8PM
2431 Pleasant Hill Rd, Kissimmee
Mobile Phones
“First time, Went to this store earlier. I want to say Thank you to the young lady Karen V, she was super friendly & helpful, she helped my mom and I on some issues with her phone. Totally recommend this store ?”
“Had a great experience with Oscar Vasquez. One of the best customer service experience. I came for a upgrade and to do a transfer and he helped me with patience through the process.”
“Sarina was so great to work with from the very first hello to goodbye came in with questions upgrade adding 2 lines etc point being multiple things and she handled each one with ease and connection flowed like family definitely recommend! Management was great as well !”
“I am delighted with the Customer Service I received today at your at 1501 East Osceola Parkway today. Great team work, beautiful ladies! Thank you, Jay, Carolina and Daniela. You are the best.”
“Awesome!!! Phenomenal service... And totally unexpected. Angel went above and B-E-Y-O-N-D to help and work out a much better outcome than I expected. Fantastic... Nothing like a great shopping experience to make the holidays even better!!!”
“Great customer service from Angel
He took his time to make sure that my husband and I feel comfortable with the new iPhone that we purchased
Recommended ?%
Angel the best.!!”
10AM - 8PM
1389 E Osceola Pkwy, Kissimmee
Mobile Phones
“I was treated spectacularly by a young lady named Samaris, she has a gift for service, attentive, kind and helpful. I should be the customer service manager, in a country where customer service is very poor.”
“I was having issues with my phone went to a different store a couple of months ago, I called metro customer service and my problem was never solved. I went in today and Jeriel went above and beyond and resolved the problem.”
“I just have to say that the representative at this location was a wonderful person who gave me his full attention and treated me like a customer and help me with all my needs I recommend everyone to come to this store and speak to this representative God bless him and thank you for all your help”
“I came in this store to help a homeless man get his phone back active . The sales rep ARIADNAwent above and beyond helping this man . She has alot of patience very calm , with a very demanding customer He was short on money and she was willing to pitch in to pay his bill ! This young lady deserves a raise if you dont give her a raise i will hire her to work for me At Verizon wireless !!! AMAZING CUSTOMER SERVICE !!!”
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“Took my sons new playstation that had an hdmi port that was bent and within 24 hours it was fixed. They did an Amazing job! I also took my desktop, That within 24 hours they were able to diagnose.They gave me the outcome and I went ahead And got that repaired as well! Professional courteous and kept me up to date through texting while I was at work .”