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May 2024 by Jose Diaz
Best customer service good very well satisfied
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April 2024 by Rosiana Leblanc
The lady didn't understand english and she gave the wrong information! I told her my phone felt into water and since then my sim card and my phone do not work. She told me I have to bring the phone to verify!!! Like is she serious???
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March 2024 by Richard
This metro PC s is awesome.They go out of their way to serve you.
And explain every simple deal or plan five stars
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January 2024 by Norberto Arceo
They fooled me, I'm not going to go to that place anymore.
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December 2023 by Yanixet Milagro Formentin Zayas
Thank you always for the help you provide when you arrive at the premises.
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December 2023 by Yusulka Feliz
Terrible service
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September 2023 by Casandra
Worst Metro I have ever been too. Store manager Lazaro was rude! He wouldn’t even give me the higher managers phone number. All he wanted to do was talk slick to me! All they do at this store is try to hustle customers so they can get a sale. I been a customer with metro for over a decade, and this was the worst experience I have ever had! I am thinking about switching carriers. This was such a bad experience for my Husband that he switched to Straight Talk! This Metro store needs to learn manners, and to stop discriminating against Black customers, and also to stop being deceptive just to make a sale. Whomever the upper management is please respond and contact me, so this can be addressed!
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September 2023 by Mike Olmo
Great and fast service and the store associate was extremely helpful in accessing my account so that I was able to accomplish my needed tasks
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August 2023 by Mike Olmo (ViceOne1)
Great and fast service and the store associate was extremely helpful in accessing my account so that I was able to accomplish my needed tasks
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June 2023 by Jameela
Pretty good awesome service I forget the guys name sadly but he was a huge help with me an my mom 10/10 would come back
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June 2023 by Orestes ariel Fernandez
They have few options to choose new phone models
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February 2023 by Killy Killy
I went into this location to make my phone bill payment due to the online my metro application no working. I called customer service and they told me to go into the store to verify why the application wasnt working and to make the payment. The store associate said she was not supposed to take my payment that she would get in trouble and that soon all the metro stores would not be able to take payments and that all phone plans will go up in price that anyone with an old plan will have to change to the new and more expensive plans. She ended up taking my payment because i told her it was due that day. This is why i dont go to the store for anything . My metro app is still not working and i ended up paying the extra in store payment fee.
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January 2023 by Evil queen B
Bad area .woma could not find our info in the computer even though i gave her our zio code 3 times .. After she found it she told us we must of given her the wrong zip code even though she repeated the same one i had given her 3 times . next time i will drive further to go to a diffrent one
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October 2022 by Geanette Guzman
Poor customer service.. Charged 200 for an incomplete sale and the cashier refused to give the money back!! Contacting corporate asap!!
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June 2022 by Dayna Denizard
An excellent service, very helpful and super friendly, the employee who assisted us named Tania, did an excellent job, very professional.
