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January 2024 by Max
Very understaffed. I always have a appoiment but I still have to wait a lot. One time I almost has to go to work late even being more than a hour early. The place does not look welcoming. There is only one nurse taking blood and the other nurse doing paper work. When the whole lobby is full of patients. My last lab, it took me more than 11 days to get my results when its only suppose to take 2 to 3 business days. I was told by corporate it was due to understaffing and high request.
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December 2023 by William Velez
Good service The only issue is that they don't have close parking for disabled people, the side walk is all messy to push the wheel chair
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November 2023 by Leah McQueary
If I could give less than one star I would. Worst location ever. Labcorp has already showed itself as unprofessional and inconsistent. If you call customer service don’t expect what they tell you to be the same as what the location actually does.I visited this lab on 10/6/23 around 2pm looking to get labs done. Unfortunately my insurance cancelled me and I was going to self pay. I asked the woman at the desk (darker woman with braids) about a payment plan that was discussed with customer service. She immediately had an attitude and told me that she can’t help me. She proceeded to tell me that I didn’t understand her accent and walked away.Another woman who spoke Spanish was super sweet and tried to help. When the first woman with braids heard her trying to help she started yelling for me to get out and that I could not be helped. The woman who spoke Spanish proceeded to instruct me to try the Labcorp down the street on John Young.Never in my life have I had such an awful experience with any establishment. And please note that I was never rude or raised my voice, I’m not a Karen I’m actually a pretty timid person and I don’t like confrontation so I felt absolutely awful after leaving.Save your time and save your stress. The owner/operator should definitely reconsider their employment choices.
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November 2023 by Loreliz R. Liz
First time going there. Definitely not the cleanest clinic. Flies in the waiting area. Noticed there was dry blood in the armrest before they drew blood on me. The Spanish lady was very nice and gentle.
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August 2023 by Olivia Pardesi
This place listed my husband's height as 5.1 inches and mine as 52 which are both completely incorrect and definitely not what we told the person (5'11 and 5'5). It's completely skewed our BMI and results and affected the health reports sent to my employer. Do not recommend a place that can't document something as basic as height accurately. The only positive was we had appointments and were in and out quick. However, that wasn’t worth the headache it’s now causing.
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August 2023 by Olivia Dennis
This place listed my husband's height as 5.1 inches and mine as 52 which are both completely incorrect and definitely not what we told the person (5'11 and 5'5). It's completely skewed our BMI and results and affected the health reports sent to my employer. Do not recommend a place that can't document something as basic as height accurately. The only positive was we had appointments and were in and out quick. However, that wasn’t worth the headache it’s now causing.
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August 2023 by Eva H.
labcorp on Main & Neptune/OBT in Kissimmee is the worst. my husband had an appointment @ 10:45, it's 11:23 and he still waiting. most of the time they have one person drawing blood and taking care of the front. Shame on them. Will be going to Quest next time, they're very reliable with no wait when you have an appointment and plenty of staff
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August 2023 by Olivia P.
This place listed my husband's height as 5.1 inches and mine as 52 which are both completely incorrect and definitely not what we told the person (5'11 and 5'5). It's completely skewed our BMI and results and affected the health reports sent to my employer. Do not recommend a place that can't document something as basic as height accurately.
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April 2023 by Silke Spradling
Had an appointment for 7.45 am only one check in kiosk. Lady at front desk very rude not helpful. Only 1 person drawing blood a whole waiting room full and 45 min after my appointment still no blood drawn. Whats the reason of doing appointments if you wait forever. Not even a water suspender...
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March 2023 by Ismael Blanco
This place here omg I went to the office by the loop and horrible experience was there 1.5 hr for them to tell me they will text me and once I get called I would have to waitAnother hour . CameTo this office in Main Street and hands down way better then the loop office and NORMA she is amazing she greeted me asSoon as I walked in had meCheck in called me to the back set up to take my blood and got my vein the very first time trying I give her 10 stars she’s awesome very nice fast and smooth. I wasn’t there 10 minutes I know I may have been busy at the loop office but there was no direction no nothing MAIN STREET OFFICE WOULD BE THE GO TO ANY OTHERTIMES NEEDED
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March 2023 by Mayra Gonzalez
I went in for routine bloodwork. The lady that was helping me appeared to ask the other lady Norma for help. Norma was so rude to her she instucted her in such a demeaning way. I could tell the lady helping me was embarrassed from the way she was being spoken down to. That should never happen. I really hope it was a one time incident.
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June 2022 by Jose R Colon
My wife she went to your lab and the lady. She was very rude with people she doesn't tried to help but is your employee and I don't recommend you for nothing.
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May 2022 by Natalia Olivera
Worst labcorp I ever Been to. Service is terrible the two ladies that were working today are the rudest people ever. I used to go to one in orlando and would be in and out in an hour. The wait here is ridiculous. Then, they tell me to come back at 12:10 and they’re literally on break ? this place is literally a joke. Im 30 weeks pregnant and they have no compassion and no respect for other people’s time.
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March 2022 by Noemi Suarez
Made an appointment for a test and they had my minor waiting over an hour although there was an appointment. When asked how much longer the nasty attitude came out of front desk made me leave. That’s not how you treat sick people! A little kindness goes a very long way. I had to take my child out of there. Very disappointed this happened and nothing even gets done that’s why they treat people the way they do because it’s allowed.
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March 2022 by Marlynn Estrada
Disgusting bathroom...pee and paper all over. When I asked to bring the specimen from home the girl was so rude. And of course they were late. Going back to the 820 office